Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Product Lead - Connected Accounts
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb's Trust and Safety team, composed of various professionals, aims to build trust and safety in the platform by creating community standards, policies, and using machine learning models to detect risks. The role of a Platform Product Manager on the Connected Accounts team involves conceptualizing, building, and evangelizing Graph ML models to improve safety across different domains. The ideal candidate should have 12+ years of product management experience, 4+ years in AI/ML product management, and a deep understanding of Graph ML modeling.
Tech Enablement Lead - Community Support
Company: Airbnb
Location: USA
Posted Jan 30, 2025
Airbnb is seeking a Platform Lead for Global Channels & Routing to scale their Community Support operations team. The role involves developing vision and strategy, mentoring a team of Platform Managers, driving product execution, collaborating with cross-functional partners, and staying updated on cutting-edge technologies. The ideal candidate should have 12+ years of product or platform management experience, 5+ years in a management role, and a proven track record of translating customer needs into product features. Strong communication skills, a user-centric mindset, and experience with data science concepts are also required.
Head of Supply
Company: Maven
Location: USA
Posted Jan 30, 2025
Maven is seeking a hands-on leader to expand its instructor base from 500 to thousands. The Head of Supply will recruit, manage, and support high-powered executives who generate over $30M in course sales. Key responsibilities include developing a strategy for instructor growth, direct engagement with instructors, managing sales operations, fostering a community among instructors, and overseeing customer and instructor support. The role requires strategic and operational insight, a high standard of excellence, and a hands-on approach. The compensation is $250K with equity, and the role reports directly to the CEO. Maven is a founder-led company that has raised $25 million from top investors and is growing rapidly.
Channel Account Manager
Company: Wasabi Technologies
Location: USA
Posted Jan 30, 2025
Wasabi Technologies is a fast-growing company revolutionizing the Cloud Storage industry with its disruptive, cost-effective, and high-performance solution. They are seeking an experienced Channel Sales Rockstar to engage and enable partners, with a focus on recruiting, onboarding, and activating new partners and MSPs. The ideal candidate should have 35 years of technology channel sales experience, be a self-starter, and have excellent communication skills. The role is based in Phoenix, AZ, but they will consider candidates from AZ, CA, and CO. Wasabi Technologies is an Equal Opportunity Employer.
Senior UX Design Specialist
Company: Mozilla
Location: USA
Posted Jan 30, 2025
MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior UX Design Specialist. The role involves collaborating across platforms to craft user experiences that embody Thunderbird's values. The successful candidate will mentor growing designers, partner with engineers, and ensure accessibility and user-centered design. The position is a remote full-time role with a competitive salary and comprehensive benefits package.
Software Development Manager – Regulatory
Company: Nextech
Location: USA
Posted Jan 30, 2025
Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, generous bonuses, great healthcare, and a comprehensive wellness program. They are seeking a Software Development Manager for Regulatory who will lead and manage software development efforts focused on compliance regulatory requirements and interoperability. The role involves leading a team of high-performing software developers, ensuring the delivery of robust, scalable solutions aligned with healthcare regulations and organizational objectives. The ideal candidate should have strong proficiency in C, C++, and MS SQL, with a minimum of 10+ years of industry experience, including developing robust scalable microservices backends. They should also have proven experience delivering a product to market using Agile methodologies and as a lead coach or supervisor providing feedback and guidance to a team of engineers. Familiarity with healthcare regulatory frameworks such as HIPAA, FHIR, CCDA, eCQMs, and standards like SDOH and USCDI is required. Nextech offers a generous annual bonus opportunity, 401k with employer match, flexible time off, 10 paid holidays + 1 floating holiday, volunteer time off, insurance, health savings account with employer match, flexible spending account, 100 company-paid parental leave, 100 company-paid life insurance and short-long term disability insurance, iCREATE employee recognition program, wellness program, employee assistance program with free counseling sessions, corporate discounts on retail travel and entertainment, and pet insurance options.
Engineering Manager - Ads Server Platform
Company: Reddit
Location: USA
Posted Jan 30, 2025
Reddit is seeking a seasoned Engineering Manager to lead its Ads Infrastructure team. The role involves coaching, hiring, and leading a team of infrastructure engineers, setting a vision for the team's roadmap, and collaborating with various product and platform teams. The ideal candidate should have 8+ years of industry experience as a SWE, 3+ years managing engineering teams, and 2+ years as a tech lead. Preferred qualifications include experience with container orchestration, message queuing services, data processing frameworks, key-value stores, document-based DBs, and ML Ops. Benefits include comprehensive healthcare, 401k matching, workspace benefits, personal and professional development funds, family planning support, flexible vacation, 4+ months paid parental leave, and paid volunteer time off.
iOS Engineer
Company: Mozilla
Location: USA
Posted Jan 30, 2025
MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior Software Engineer for iOS. The ideal candidate will have deep expertise in mobile application development for iOS, using languages and frameworks such as Swift and SwiftUI. This role offers the opportunity to build an open-source mobile product from the ground up, leading the development of Thunderbird's mobile applications for iOS. The successful candidate will work with a dynamic team of 40+ staff across seven countries and time zones, committed to fostering openness, transparency, collaboration, creativity, diversity, and resilience. The position is remote, full-time, and offers a competitive salary and comprehensive benefits package.
2025 Summer Intern - Customer Success
Company: Workiva
Location: USA
Posted Jan 30, 2025
The text announces a job opportunity for a Customer Success Intern, with a detailed timeline for application, interview, offer, and start dates. The role involves creating and implementing customer documents, collaborating with cross-functional teams, and providing excellent customer service. Minimum qualifications include being enrolled in a degree-seeking program, preferably in business. Preferred qualifications include strong communication and leadership skills, a professional personality, technical savviness, and the ability to work independently. The company offers a competitive salary, 401k participation, paid sick leave, and a unique learning experience.
Product Marketing Manager
Company: MyFitnessPal
Location: USA
Posted Jan 30, 2025
MyFitnessPal is seeking a Product Marketing professional with 24 years of experience in B2C consumer tech, preferably with an app. The ideal candidate should have strong communication skills, experience in an iterative testing-oriented culture, and the ability to analyze data and turn insights into strategic marketing actions. The role involves developing and executing go-to-market plans, partnering with UX research, supporting market research, contributing to strategic campaigns, and working with product teams to inform the roadmap. The company offers a competitive salary range from $78,000 to $117,000, along with comprehensive employee benefits.
Head of Business Development
Company: JustAnswer
Location: USA
Posted Jan 30, 2025
Pearlcom, a subsidiary of JustAnswer LLC, is seeking an experienced Business Development lead to drive strategic partnerships and growth initiatives, particularly in the technology and Generative AI sectors. The ideal candidate will have a proven track record of forging successful partnerships with technology companies, vertical professional service companies, and a deep understanding of the Gen AI landscape. This is a high visibility, maximum impact position where the individual will work with a cross-functional team to develop new AI-based solutions for enterprise customers. The role involves developing and executing a growth strategy, identifying and pursuing strategic partnership opportunities, leading negotiations, collaborating with internal teams, conducting market research, managing the full partnership lifecycle, and preparing business cases and partnership proposals for senior leadership.
iOS Engineer
Company: Mozilla
Location: USA
Posted Jan 30, 2025
MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior Software Engineer for iOS. The ideal candidate will have deep expertise in mobile application development for iOS, experience with Swift and SwiftUI, and a proven ability to optimize application performance and design scalable mobile architectures within open-source environments. The role involves building and refining Thunderbird's mobile products and platform architecture, ensuring scalability, performance, reliability, and user-centered design. The position offers a competitive salary, comprehensive benefits, and the opportunity to work remotely with a global team.