Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Oracle Cloud ERP Senior Technical Architect

Company: Cognizant

Location: USA

Posted Aug 26, 2024

Cognizant Technology Solutions is looking for an Oracle Cloud ERP Senior Technical Architect to join their team. The role involves designing and building new financial reports, developing technical recommendations, and implementing Oracle Cloud ERP solutions.

Developer, Go Device Agent

Company: 1Password

Location: USA

Posted Aug 26, 2024

Kolide by 1Password is building device trust software for companies that value Honest Security. The company is looking for a Developer to join their Device Agent team, responsible for collecting ground truth on Linux, Mac, and Windows devices.

WebLogic Administration

Company: Cognizant

Location: USA

Posted Aug 26, 2024

Cognizant Technology Solutions is looking for a Technology Lead with 7-10 years of experience to join their team. The role involves overseeing the administration and scripting of WebLogic servers, ensuring seamless operations and contributing to the efficiency of their industrial manufacturing domain.

Application Security Analyst

Company: GuidePoint Security

Location: USA

Posted Aug 26, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise and services to organizations. They offer a unique opportunity to grow your career and have a range of benefits, including remote work options, health insurance, and a flexible time off program.

Senior Corporate Counsel

Company: Onix

Location: USA

Posted Aug 26, 2024

Onix is seeking an experienced full-time corporate transactions attorney to join the Onix Legal Department. The candidate will have experience structuring deals and negotiating contracts and should have familiarity with technology and software services and transactions and security and privacy laws.

Licensed Clinical Social Worker

Company: Headway

Location: USA

Posted Aug 26, 2024

Headway is a platform that supports licensed clinical social workers in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Senior Value Engineer

Company: Snowflake Computing

Location: USA

Posted Aug 26, 2024

Snowflake is looking for a Data Storyteller and Data Scientist to join their FinOps and Spend Analytics team. The ideal candidate will have strong technical skills and a proven track record in analytical problem-solving skills.

Licensed Psychiatrist

Company: Headway

Location: USA

Posted Aug 26, 2024

Headway is a platform that supports licensed psychiatrists in launching and growing their private practices. It offers tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform also provides marketing support and patient referrals, and verifies client insurance benefits instantly.

Lead QA Engineer

Company: Circle

Location: USA

Posted Aug 26, 2024

Circle is a fully remote company building a platform for online communities. They are looking for a Lead QA Engineer with a heavy mobile focus to join their Engineering team. The role involves driving product quality, designing and implementing test automation frameworks, and leading the QA team.

Walmart National Account Manager - Retail Sales

Company: Impossible Foods

Location: USA

Posted Aug 26, 2024

The job posting is for a National Account Manager at Impossible Foods, responsible for growing sales and managing key customer relationships with Walmart. The role requires a strong background in CPG and food retail sales, as well as experience with sales strategy, trade finance, and product supply.

Licensed Professional Counselor

Company: Headway

Location: USA

Posted Aug 26, 2024

Headway is a platform that supports licensed professional counselors in launching and growing their private practices. They offer tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform is free of charge and accepts various licenses on a state-by-state basis.

Customer Service Representative

Company: Maximus

Location: USA

Posted Aug 26, 2024

The job posting is for a limited-service temporary full-time position as a Customer Service Representative in Lawrenceville, NJ. The role involves answering inquiries, assisting with health care coverage, and providing translation services. The job requires strong data entry, telephone, and communication skills, as well as the ability to work in a fast-paced environment.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

Related Pages