Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Customer Service Associate

Company: Grailbio

Location: USA

Posted Aug 23, 2024

GRAIL is seeking a Customer Service Associate to deliver exceptional service experiences, interact with customers, and troubleshoot issues. The ideal candidate is customer-centric, passionate about helping people, and highly accountable.

Senior Site Reliability Engineer

Company: DuckDuckGo

Location: USA

Posted Aug 23, 2024

DuckDuckGo is a privacy-focused internet company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior Site Reliability Engineer to help build and maintain their infrastructure.

Network Security Engineer (ISE)

Company: Zachary Piper Solutions, LLC

Location: USA

Posted Aug 23, 2024

Piper Companies is seeking an experienced Remote Network Security Engineer ISE to help plan, design, optimize, implement, and troubleshoot network security in a large strategic organization. The ideal candidate has a customer-first mentality and is eager to work in a highly visible customer-facing role.

Sr Legal Counsel, VP (Vendor Contracts / Privacy)

Company: Pathward

Location: USA

Posted Aug 23, 2024

Pathward is a hybrid remote office company dedicated to growing talent and providing financial inclusion for all. They are seeking a highly motivated and experienced attorney to work as Senior Legal Counsel VP Vendor Contracts, Privacy.

Reporter/Editor

Company: Stacker Media

Location: USA

Posted Aug 23, 2024

Stacker is a new media company looking for a creative colleague to join their newsroom as a hybrid reporter-editor. The company is focused on developing new and sustainable ways to produce and distribute great storytelling, and is committed to diversity and inclusion.

Senior Product Manager, Provider Product, RCM

Company: Datavant

Location: USA

Posted Aug 23, 2024

Datavant is a rapidly growing healthcare technology company looking for a senior product manager with experience in revenue cycle management. The role involves discovering and developing a solution for provider coding and alleviating the burden of coding from providers. The company values kindness, smartness, and the ability to get things done, and is committed to building a diverse team.

Data Engineer

Company: OneLocal

Location: USA

Posted Aug 23, 2024

OneLocal is a leading provider of AI-powered digital marketing solutions for small and medium-sized businesses. They are looking for a Data Engineer to join their growing team and are committed to building a diverse and inclusive work environment.

Director of Product - Third Party Risk Management

Company: Sayari

Location: USA

Posted Aug 23, 2024

Sayari is a company that provides counterparty and supply chain risk intelligence. They are looking for a seasoned Product Management director to help extend their suite of commercial risk intelligence products. The company culture is defined by a dedication to their mission, passion for finding novel approaches, and understanding that diverse perspectives create optimal outcomes.

IAM Engineer - SailPoint IDN

Company: GuidePoint Security

Location: USA

Posted Aug 23, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise and services. They are hiring an Identity Governance and Administration Engineer with SailPoint IDN Implementation experience to join their team. The company offers a range of benefits, including remote work, 100 employer-paid medical premiums, and a flexible time off program.

Manager, Customer Success

Company: Cohere Health

Location: USA

Posted Aug 23, 2024

Cohere Health is a fast-growing clinical intelligence company that is improving lives at scale by promoting the best patient-specific care options using leading-edge AI combined with deep clinical expertise. The company is looking for a Customer Success Manager to support new customer accounts and is committed to fostering an environment of mutual respect where equal employment opportunities are available to all.

Sr. Microsoft Intune Engineer

Company: Leidos

Location: USA

Posted Aug 23, 2024

The job posting is for a Sr Microsoft Intune Engineer to support a digital modernization program for the Defense Enclave Services team. The engineer will design, implement, and optimize Microsoft Intune solutions for migration from MECM and AD joined devices to Azure AD joined and Intune Managed.

Website Optimization Marketing Manager

Company: Globalization Partners

Location: USA

Posted Aug 23, 2024

The job posting is for a Website SEO & CRO Marketing Manager position at GP, a company that helps growing companies build global teams. The role requires experience in SEO, CRO, and digital marketing, as well as leadership and project management skills. The company offers competitive compensation, benefits, and perks, and is committed to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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