Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Sales Development Manager - AutoSDR

Company: Apollo.io

Location: USA

Posted Aug 16, 2024

Apollo Labs is a new division of Apollo that focuses on innovative lead generation through cutting-edge technology and AI-enhanced strategies. The Sales Development Manager role is critical in shaping the initial client experience and establishing customer success norms.

Account Executive

Company: Financial Waste Consulting

Location: USA

Posted Aug 16, 2024

The job posting is for an Account Executive position at Ellipsis, a waste management cost reduction service. The job involves managing the full sales cycle, finding new customers, and maintaining a well-organized pipeline. The company offers a competitive salary, benefits, and a remote work option.

Benefits Advisor

Company: Globe life: AIL Division

Location: USA

Posted Aug 16, 2024

The job posting is for a Benefits Advisor position that requires previous experience in customer service, strong negotiation skills, and excellent communication skills. The job offers a range of benefits, including work from home, weekly compensation, and health insurance. The company is an HR Unicorn with accounting experience and is looking for candidates who can build rapport with clients and prioritize tasks.

Content Writer

Company: Businessolver

Location: USA

Posted Aug 16, 2024

Businessolver is a company that provides benefits technology and services, and is looking for a Content Writer to join their Consumer Experience team. The role involves crafting educational content for multiple clients, and requires strong organizational and time management skills, as well as excellent verbal and written communication skills.

Data Scientist

Company: Reddit

Location: USA

Posted Aug 15, 2024

Reddit is looking for experienced Data Scientists to partner with cross-functional teams to drive user and revenue growth. The role involves driving product strategy, measurement, and metrics design, and experimentation. The company offers comprehensive benefits and a flexible work environment.

Senior Backend Engineer - Core Infrastructure

Company: Webflow

Location: USA

Posted Aug 16, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Backend Engineer to make their core product services more reliable, scalable, and efficient. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Senior Software Engineer II

Company: HubSpot

Location: USA

Posted Aug 15, 2024

HubSpot is looking for engineers to join their Monitoring team to build tools for incident response and remediation. The team is dedicated to providing a powerful monitoring and alerting experience to help product teams deliver highly available and dependable products. The company offers competitive compensation and benefits.

Product Manager - Inventory and Purchasing

Company: Restaurant365

Location: USA

Posted Aug 16, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for an Inventory Product Manager to shape and execute their Inventory and Purchasing strategy.

Mental Health Counselor

Company: Gotham Enterprises Ltd

Location: USA

Posted Aug 16, 2024

The job posting is seeking a licensed mental health professional to join their team. The role involves conducting intake assessments, facilitating therapy sessions, and collaborating with other practitioners. The company offers a progressive compensation and benefits package, and prioritizes creating a supportive and inclusive environment.

Customer Success Manager II

Company: Braze

Location: USA

Posted Aug 16, 2024

Braze is a customer engagement platform that values its employees and offers a positive work environment. The company is looking for a Customer Success Manager to join its Scale team, who will work closely with agile technology-focused brands to help them realize value from their investment in Braze.

Strategic Account Executive

Company: Eventbrite, Inc.

Location: USA

Posted Aug 15, 2024

Eventbrite is looking for self-motivated candidates to join their sales team. The ideal candidate has 5-7 years of sales experience, a convincing personality, and a passion for winning. The role involves selling Eventbrite solutions to large accounts and enterprise creators, and requires excellent communication and presentation skills.

Senior Technical Project Manager - Trading & Market Risk

Company: Kraken

Location: USA

Posted Aug 15, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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