Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Senior Accountant

Company: Chazin & Company

Location: USA

Posted Aug 16, 2024

Chazin amp Company is a woman-owned firm seeking an experienced Senior Accountant to remotely manage clients' day-to-day accounting and finance needs. The role emphasizes financial accuracy, compliance, and teamwork. The company offers a 100 remote work environment, flexible schedules, and a people-focused culture.

Principal Product Manager - Payments

Company: Gusto, Inc.

Location: USA

Posted Aug 16, 2024

The Principal Manager Payments role at Gusto involves building technology for payment rails and methods, developing payment systems, and collaborating with teams to ensure timely and consistent money movement. The role requires 8+ years of experience in payments, familiarity with regulations, and excellent communication skills.

Head of Disputes Management

Company: InDebted

Location: USA

Posted Aug 16, 2024

InDebted is a company that is changing the world of consumer debt collection by providing a better way for businesses to support overdue customers. They have a fully remote team of over 300 people and have doubled their revenue year over year. They are looking for a Head of Disputes Management to lead the strategy and execution of the disputes handling process for their American operations.

Customer Support Team Leader

Company: Clipboard Health

Location: USA

Posted Aug 16, 2024

The role requires an exceptional coach to provide feedback, training, and coaching to agents to improve performance and customer experience. The coach must have experience in coaching, team leading, and customer service, and be able to work in a fully remote environment.

Sr. Business Systems Analyst

Company: Pinterest

Location: USA

Posted Aug 16, 2024

The IT Employee Experience org is looking for a results-driven Sr Business Systems Analyst to manage a growing portfolio of software applications. The ideal candidate is consultative in their approach and has experience managing services and tools for a global organization.

Claims Examiner I

Company: American Specialty Health Incorporated

Location: USA

Posted Aug 16, 2024

American Specialty Health Incorporated is seeking a Claims Examiner to work in a production environment. The position involves accurate review and adjudication of claims, and requires strong customer service skills and ability to work in a fast-paced environment.

Lead Engineer - Integrations Services

Company: StackAdapt

Location: USA

Posted Aug 16, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company is seeking a Lead Engineer to help lead its growing backend engineering team.

Project Manager

Company: Barbaricum

Location: USA

Posted Aug 16, 2024

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers. They leverage their expertise to transform the way customers approach complex problem sets. The company is seeking a Project Manager to support a Marine Corps customer.

Product Manager, Mating Disruption

Company: Semios

Location: USA

Posted Aug 16, 2024

Semios is a market leader in leveraging IoT and big data to improve sustainability and profitability of specialty crops. They are looking for a Product Manager to lead their Mating Disruption product line, requiring a background in entomology, biology, chemistry, or related field, and experience in sales, technical sales, product management, and partnerships within the agriculture industry.

Staff Analyst, Credit Analytics

Company: Upstart

Location: USA

Posted Aug 16, 2024

Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit. The company is committed to enabling access to effortless credit based on true risk and has a mission to make a positive impact.

Engineering Program Manager - SaaS

Company: Firstup

Location: USA

Posted Aug 16, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for an Engineering Program Manager to guide their engineering teams and achieve timely and successful deliveries. The company values its employees, offers a great work environment, and is committed to providing equal employment opportunities.

Compliance Analyst

Company: InDebted

Location: USA

Posted Aug 16, 2024

InDebted is a company that is changing the world of consumer debt collection. They have disrupted the traditional debt collection industry by providing businesses with a better way to support overdue customers. The company is fully remote with a team of over 300 people and has expanded into several countries. They are looking for a Client Audit Specialist to assist with client audits and regulatory examinations.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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