Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Enterprise Expansion Account Executive

Company: Snowflake

Location: USA

Posted Aug 12, 2024

The job posting is seeking a qualified Account Executive with expertise in the industry and ability to manage and expand key accounts. The role involves using executive presence and sales skills to strategically manage and expand customers, and requires a track record in expanding current accounts, executing enterprise complex sales strategies, and possessing excellent presentation and listening skills.

Account Executive, Mid-Market

Company: HubSpot

Location: USA

Posted Aug 12, 2024

The job posting is for a Growth Specialist Account Executive on the MidMarket sales team at HubSpot. The role involves identifying, sourcing, and closing good-fit prospects, and partnering with internal stakeholders to achieve team goals. The company is looking for people with extensive sales experience, a positive outlook, and strong consultative selling skills.

Senior Product Designer

Company: Facilities Management eXpress

Location: USA

Posted Aug 12, 2024

FMX is seeking a talented UX or Product Designer to join their growing Product Delivery team. The role involves leading design projects, collaborating with cross-functional teams, and contributing to the overall product strategy.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Aug 12, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Senior Account Executive to help them meet their revenue goals.

Seller Success Specialist

Company: Gametime

Location: USA

Posted Aug 12, 2024

Gametime is looking for a Seller Success Specialist to join their team. The role involves efficiently communicating with sellers, maintaining margins, and providing excellent customer service. The ideal candidate has ninja-like skills, flexibility, and excellent communication skills.

Product Manager - Intelligent Operations Platform

Company: Airbnb

Location: USA

Posted Aug 12, 2024

The job posting is for a Platform Product Manager position at Airbnb, responsible for creating seamless investigations through ML-powered features. The role requires strong analytical and communication skills, with a focus on collaboration and influencing skills.

Dillon Product Manager

Company: ITW

Location: USA

Posted Aug 12, 2024

The job description is for a Product Manager at Avery WeighTronix, responsible for driving development of the Dillon product portfolio, providing technical support, and assessing customer and market requirements.

Developer Advocate

Company: Elevenlabs

Location: USA

Posted Aug 12, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are hiring a developer advocate to improve their developer experience and drive customer acquisition.

Cybersecurity Customer Success Manager

Company: Cyberhaven

Location: USA

Posted Aug 12, 2024

Cyberhaven is a company that provides data security solutions, and they are looking for a Senior Customer Success Manager to join their team. The role involves owning the end-to-end customer relationship, collaborating with professional services, and ensuring seamless onboarding. The ideal candidate will have deep technical depth, be client-obsessed, and have proven experience with SaaS-based data protection security products.

Site Reliability Engineer

Company: Cyberhaven

Location: USA

Posted Aug 12, 2024

Cyberhaven is a rapidly growing start-up that provides AI-powered data security solutions. The company is committed to creating a diverse environment and is an equal opportunity employer. The job posting is for a team player who is a cloud-native technology enthusiast with hands-on experience with Kubernetes.

Enterprise Account Manager

Company: Immersive Labs

Location: USA

Posted Aug 12, 2024

Immersive Labs is a leader in people-centric cyber resilience, offering a SaaS platform that helps teams assess, build, and prove cyber capabilities. They are looking for an Enterprise Account Manager to join their US team and focus on acquiring top enterprise clients.

Senior Director of App Product

Company: Shippo

Location: USA

Posted Aug 12, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company provides competitive shipping rates, print labels, and automated international documents, and is looking for a Sr Director of App Product to lead the development of its app.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

Related Pages