Exceptional Customer Service Jobs in USA

501,180 open positions · Updated daily

Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Supply Planner Lead

Company: Curv Group LLC

Location: USA

Posted Aug 06, 2024

The company is seeking a Global Supply Chain Planner to join their team. The role involves optimizing their portfolio of brands, collaborating with various teams, and developing strategies to exceed goals. The ideal candidate is energetic, capable of working independently and as part of a team, and proficient in analyzing issues to provide effective solutions.

Epic Optimization Systems Analyst Senior - Primary Care, Healthy Planet

Company: SSM Health

Location: USA

Posted Aug 06, 2024

The job description is for a Senior Epic Analyst role in a mission-centered Catholic healthcare organization. The job involves developing proposals, leading research, and implementing solutions to boost productivity and accuracy. The company offers a comprehensive benefits package and flexible payment options.

Senior Customer Success Manager

Company: Elevenlabs

Location: USA

Posted Aug 06, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are backed by leading tech and AI companies. They are hiring a Customer Success leader to help scale their business.

Senior Healthcare Data Engineer

Company: CareMessage

Location: USA

Posted Aug 06, 2024

CareMessage is a health equity engine that aims to improve health outcomes for 5 million people from low socioeconomic backgrounds. They are seeking a talented Data Engineer to join their team and build a world-class data platform.

Principal Product Manager - Payments

Company: Gusto, Inc.

Location: USA

Posted Aug 06, 2024

The Principal Manager Payments role at Gusto involves building technology for payment rails and methods, developing payment systems, and collaborating with teams to ensure timely and consistent money movement. The role requires 8+ years of experience in payments, familiarity with regulations, and excellent communication skills.

U.S. Sales Director, Communication

Company: GBS - Global

Location: USA

Posted Aug 06, 2024

The job posting is for a role at Gallagher Benefit Services, a company that helps workplaces across industries. The company is looking for a candidate with a bachelor's degree and 3 years of experience. The job involves working with clients to develop and implement employee experience and communication strategies. The company offers a competitive salary, great teams, and exciting career opportunities, as well as a range of benefits.

Director of Revenue Management

Company: AMS Franchise Solutions

Location: USA

Posted Aug 06, 2024

The job summary describes a remote Director Revenue Management role at Aimbridge Hospitality, requiring a dynamic leader with experience in revenue management, strong analytical skills, and excellent communication skills.

Sr. Engineer - Backend (Revenue)

Company: Zapier

Location: USA

Posted Aug 06, 2024

Zapier is hiring a Senior Backend Engineer to join their Revenue team. The company is looking for someone with 7+ years of experience in building distributed scalable web applications, strong communication skills, and a passion for delivering outstanding customer experiences. The job description highlights the company's commitment to diversity, equity, and inclusion, and encourages applicants from diverse backgrounds to apply.

Accounts Payable / Accounts Receivable Manager

Company: Signature Analytics

Location: USA

Posted Aug 06, 2024

Signature Analytics is a growing accounting firm looking for an experienced Accounts Payable and Accounts Receivable Manager. The role requires strong problem-solving, communication, and time management skills. The company offers a competitive compensation package, remote working opportunity, and opportunities for career development.

Principal Product Manager - Risk

Company: Gusto, Inc.

Location: USA

Posted Aug 06, 2024

The role of Principal Product Manager at Gusto involves managing risk and fraud prevention for global products, building product features, and developing risk systems and policies. The team works closely with engineers and designers to build the roadmap and ensure successful implementation of global risk stack.

Head of Sales Analytics

Company: Dropbox

Location: USA

Posted Aug 06, 2024

The job description is looking for an enthusiastic leader to join the Global Sales Analytics team, responsible for analyzing sales performance, revenue retention, and driving operational excellence. The ideal candidate should have experience in B2B sales analytics, strong analytical skills, and ability to communicate at an executive level.

Staff Platform Engineer

Company: brightwheel

Location: USA

Posted Aug 06, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child. They believe in diversity and inclusivity, and are seeking a Staff Platform Engineer to join their team.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Service roles by seniority?
Entry‑level specialists earn $45k–$65k annually. Mid‑level positions range $65k–$90k. Senior specialists and team leads receive $90k–$120k. Managers and directors command $120k–$160k, with top performers exceeding $180k in high‑growth tech firms.
Which skills and certifications are most valuable in Exceptional Customer Service?
Hard skills: CRM mastery (Salesforce, Zendesk, HubSpot Service Hub), JIRA, SQL for data queries, and knowledge of APIs. Soft skills: active listening, conflict resolution, and cross‑functional communication. Certifications such as Zendesk Support Administrator, Salesforce Service Cloud Consultant, ITIL Foundation, and CXPA Certified Customer Experience Professional are highly regarded.
Is remote work common for Exceptional Customer Service positions?
Yes—70% of roles are remote‑friendly or hybrid. Companies like Shopify, Zendesk, and Intercom offer fully remote Customer Success Manager and Technical Support positions, with robust collaboration tools (Slack, Zoom, Jira) to maintain team cohesion.
What career progression paths exist within Exceptional Customer Service?
Typical ladder: Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of CX → VP of Customer Success. Each step adds strategic responsibility, project leadership, and influence over product roadmaps.
What industry trends are shaping Exceptional Customer Service?
Key trends include AI‑powered chatbots, proactive self‑service portals, omnichannel ticketing, real‑time sentiment analysis, and a data‑driven focus on CSAT, NPS, and CES metrics. Subscription‑based SaaS models emphasize long‑term relationships, making customer experience a revenue‑critical function.

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