Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Senior Manager, Public Policy

Company: Roblox

Location: Washington, DC

Posted Nov 19, 2024

Roblox is seeking a Senior Public Policy Manager to join their Federal Policy team in Washington, DC. The role involves developing and implementing an engagement strategy with Republican lawmakers, maintaining relationships with policymakers, and advising internal teams on public policy matters. The ideal candidate should have a Bachelor's degree in a relevant field, 8+ years of experience with Republican policymakers, and deep knowledge of the legislative process. Roblox offers an industry-leading compensation package, excellent benefits, and a supportive work environment.

Associate, Document Management

Company: Link Logistics

Location: Washington DC

Posted Nov 19, 2024

Link Logistics Real Estate Link is a leading operator of last-mile logistics real estate. The company connects consumption technology and the supply chain across its portfolio, which spans more than half a billion square feet. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business.

WA Facility Is Seeking a Locums General Surgeon CPH# JOB-2999528

Company: CompHealth

Location: Washington

Posted Nov 19, 2024

CompHealth, a leading healthcare staffing company since 1979, offers specialized recruiters for General Surgery locum tenens positions in Washington. They provide comprehensive support including housing, travel arrangements, credentialing, licensing, and negotiate better pay with weekly deposits. The role involves Hyperbaric medicine, managing 18-25 patients daily, performing debridement, biopsies, and sutures, and requires DEA certification. CompHealth simplifies the credentialing process and offers malpractice coverage and an online portal for assignment details.

Federal Enterprise Account Executive - DHS

Company: Qualtrics

Location: Washington DC

Posted Nov 19, 2024

The text describes the company Qualtrics and its mission to help organizations deliver exceptional frontline experiences. It highlights the company's culture of collaboration, hard work, and commitment to winning. The text also describes the role of a Federal Enterprise Account Executive, which involves leading sales efforts within the assigned territory and driving revenue growth.

Risk Lead-Capital Markets Trading (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 19, 2024

Fannie Mae is seeking a Risk Management Lead Associate to guide a team in assessing and identifying potential risks to the enterprise. The role involves preparing analyses and reports, monitoring information to reduce risk, documenting resolutions, and collaborating with key stakeholders. The ideal candidate will have a Bachelor's degree, strong communication skills, and experience in model risk management and Capital Markets. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Medical/Cosmetic Dermatologist Needed in Washington State

Company: CompHealth

Location: Prosser, Washington

Posted Nov 19, 2024

The text describes a comprehensive job opportunity in dermatology, offering support from specialized recruiters, free services, salary negotiation, and a flexible work schedule. The position is employed, with no call duties, and supports both MA and ARNP. Benefits include sign-on bonus, relocation assistance, loan repayment, life insurance, malpractice coverage, medical benefits, and a retirement package. The annual salary ranges from $463549.00 to $898549.00.

Senior Billing Specialist

Company: The Washington Post

Location: Washington, DC

Posted Nov 19, 2024

The Washington Post is hiring a Senior Billing Specialist to manage billing and financial processes for print subscribers and agents. The ideal candidate should have a strong finance background, excellent communication skills, and the ability to work independently. Responsibilities include processing daily billing, resolving discrepancies, and maintaining billing files. The role demands a detail-oriented, proactive individual with analytical skills and the ability to adapt to change. Benefits include competitive medical coverage, pension, 401(k) match, and 20 weeks of paid parental leave.

Pharmacy Technician (Per Diem/On-Call)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 19, 2024

The text describes a job role for a pharmacy technician within the PCC-WA team. The technician will support pharmacists in preparing and dispensing medications, performing tasks such as typing prescriptions, processing refills, stocking shelves, and maintaining inventory. They will also ensure patient safety, stay updated on clinical initiatives, and work effectively as part of a team. Basic qualifications include completion of a pharmacy technician training program and obtaining a Pharmacy Technician Certification in Washington. Preferred qualifications include prior experience in pharmacy, IV experience, warehouse experience, and knowledge of managed care health systems.

Urgent Care Physician Is Needed for Locums Help in Washington CPH# JOB-2998489

Company: CompHealth

Location: Kent, Washington

Posted Nov 19, 2024

CompHealth offers a wide range of locum tenens assignments, from short-term to long-term, local to distant locations. They provide expert guidance tailored to individual career needs and phases. Benefits include negotiated better pay, weekly deposits, complimentary housing and travel, malpractice coverage, and simplified credentialing. The company specializes in connecting healthcare providers to suitable job opportunities, as demonstrated by their 40-year history and national presence.

Human Resources Manager

Company: Aramark

Location: Washington, DC

Posted Nov 19, 2024

Aramark Healthcare is seeking a Human Resources Manager for Children's National Medical Center in Washington D.C. The role involves administering HR policies, talent management, succession planning, employee engagement, wage administration, training, employee relations, EEO, affirmative action, benefits administration, and risk management. The salary range is from $95,000 to $100,000, depending on skills, qualifications, experience, market data, and other factors. Benefits include medical, dental, vision, retirement savings plans, parental leave, and disability coverage. The position requires a Bachelor's Degree in Business Administration, Human Resources, or equivalent, with at least five years of HR experience. Strong computer skills, particularly in Microsoft Excel, and excellent verbal and written communication skills are essential.

Summer Intern, Product Design

Company: The Washington Post

Location: Washington, DC

Posted Nov 19, 2024

The Washington Post is seeking Product Design Interns to collaborate with their design team in creating user-focused digital products. Interns will engage in tasks like user research, wireframing, prototyping, and gathering user feedback. They will also participate in design critiques and gain practical experience in the product design process. The engineering department is also recruiting curious and creative interns to work on various teams. Interns are paid hourly and expected to work 35-40 hours per week. The internship program is based in the D.C. office, and successful applicants will work directly with full-time engineers on real production features. The program includes exclusive events like an annual intern hackathon and lunch seminars from company leaders. While this internship does not guarantee a job at The Post, they have hired from their internship classes in the past.

Vehicle and Ground Concepts Department - Associate Director

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 19, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a competitive compensation package and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages