Exceptional Customer Service Jobs in Washington DC

84,942 open positions · Updated daily

Looking for Exceptional Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the Washington DC area.

Extended Day Counselor, Zone A, STA/NCS: 2024-3209

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 14, 2024

The Position Headfirst Summer Camp Extended Day (PMX) Counselors are responsible for bridging the gap between camper experience, families, and the aftercare partner. They act as capable communicators and problem-solvers, flexible in their responsibilities. The role involves escorting campers, tending to Headfirst Carpool policies, and collaborating with the Extended Day Coordinator. The schedule is from late June to mid-August, Monday to Friday, 12:00 pm – 6:00 pm, with pre-season training on select weekends. Compensation is $17 per hour. The counselors are part of the end-of-day customer service team, assisting with check-out and dismissal processes, and ensuring safety protocols are followed. They represent Headfirst for Families & Facility Partners, actively participating in camp facility and community care. The ideal candidate can work around small children, in hot and outdoor environments, and lift up to 30 pounds occasionally.

Radiology Intern|Mercy Wash MO

Company: Mercy

Location: Washington, Missouri

Posted Oct 14, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, as recognized by Modern Healthcare Magazine. The Radiology Supervisor role involves performing diagnostic radiology procedures under supervision, ensuring optimal image quality, and providing personalized care to patients of all ages. Mercy provides comprehensive benefits including health, vision, dental coverage, PTO, tuition reimbursement, and retirement funds. They foster a supportive community, encourage innovation, and seek candidates with a positive outlook, strong advocacy, and a commitment to delivering excellent care.

Senior Manager, Pharmaceutical Strategic Business Insights

Company: CVS Health

Location: Washington, DC

Posted Oct 14, 2024

CVS Health is seeking a Senior Manager of Strategic Business Insights to assess and optimize financial performance of initiatives promoting the advancement of CVS Health's long-term strategies across the pharmaceutical landscape. The role involves coordinating cross-functionally, gathering and critically assessing multi-faceted data points, and developing financial modeling to support pharmaceutical new business, partnerships, and net new opportunities. Key responsibilities include contributing to planning and administration of programs, developing a deep understanding of CVS pharmacy internal and external data, incubating new ideas, designing and executing analyses, developing financial forecasts and models, and creating executive materials. Required qualifications include a Bachelor's degree, 7+ years of business analytics, financial modeling, data science or relevant experience, 5+ years in the pharmaceutical industry, proven knowledge of pharmacy economics, strong analytic skills, and advanced proficiency in Microsoft Office Applications. Preferred qualifications include a Masters or advanced degree, experience with data manipulation and SQL, experience building financial models for new business opportunities, strong project management skills, and consulting experience.

Registered Nurse (NOCTURNAL; MUST HAVE DIALYSIS EXP)

Company: DaVita

Location: Washington, DC

Posted Oct 14, 2024

DaVita is seeking a Registered Nurse for a position in Washington, DC. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease in a hospital setting. No dialysis experience is required, and training may take place in a facility or training center. The nurse will work in a positive team environment, overseeing a group of patients and delivering specialty nephrology care through various therapies. The position offers comprehensive benefits, paid training, and opportunities for career growth. DaVita is committed to diversity and inclusion, and the salary range is $42.00 - $59.00 per hour.

Mohs Surgeon

Company: Valley Medical Center

Location: Renton, Washington

Posted Oct 14, 2024

Valley Medical Center in Renton, Washington is seeking a full-time Mohs Surgeon Dermatologist to join their collaborative network. The position offers patient-centered, team-based care to a diverse population. The clinic hours are 7:30a-4:30p or 7:30a-5:00p, with a 4-10 schedule and 36 patient contact hours. The average number of patients seen per day starts at 6 Mohs and increases to 8. The compensation is $550,000 - $700,000, with additional benefits including medical, vision, dental, life insurance, and more. The practice is purely medical, with no cosmetics involved.

Senior Manager, Money Movement Strategy & Operations

Company: Visa

Location: Washington, DC

Posted Oct 14, 2024

Visa, a global leader in payments and technology, is seeking a Senior Manager for the Money Movement Solutions Strategy & Operations team. The role involves providing analytic and research support for strategy development, leading strategic initiatives, and conducting deep dive analyses. The ideal candidate should have superior analytical skills, experience in management consulting or strategic planning, and strong leadership abilities. The position requires travel up to 10% of the time and offers a competitive salary range of 118,200 to 214,150 USD per year.

Journeyman Financial Analyst - TS/SCI w/Poly - DC

Company: Deloitte

Location: Washington, DC

Posted Oct 14, 2024

Deloitte's Government and Public Services (GPS) practice is seeking an Accounting & Internal Controls professional with a TS/SCI security clearance. The role involves providing accounting and audit support, leveraging expertise in SharePoint, developing concise briefings, defining and measuring Key Performance Indicators, collaborating on Business Process Improvement initiatives, and contributing to change management efforts. The team focuses on helping clients manage core accounting functions and achieve controls and finance transformation aspirations. The wage range is $97,875 to $171,250, with potential for a discretionary annual incentive. Deloitte offers a diverse, equitable, and inclusive culture with opportunities for professional development.

OB GYN

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Oct 14, 2024

Virginia Mason Franciscan Health, a new health system formed by Virginia Mason and CHI Franciscan Health, is seeking a board eligible/board certified physician for their women's health group in the South Sound area of Washington State. The group provides a variety of evidence-based women's healthcare services, including pregnancy care with in-office ultrasound and Maternal Fetal Medicine support. They have a high volume of deliveries and access to multiple da Vinci robot surgical systems. The hospital has a Level III NICU and providers enjoy a 4-day work week. Qualifications include board certification, WA license, DEA, NPI, prescriptive authority, and current BLS certification.

Store Manager II ( Metropole)

Company: TD Bank

Location: Washington, DC

Posted Oct 14, 2024

TD Bank is seeking a Store Manager II for its Personal & Commercial Banking division. The role involves leading and contributing to the growth and profitability of the Consumer Business, managing a store portfolio, and providing a legendary Employee and Customer Experience. The ideal candidate will have an undergraduate degree, 4+ years of related experience, and proven business development skills. They must also have deep expert knowledge of the business, banking, and risk profile for team processes. The role requires strong financial analysis skills, excellent communication skills, and the ability to manage competing priorities. The position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act and the SAFE Act, requiring eligibility for employment and registration with the NMLS.

Nurse Practitioner Urology (Kadlec Regional Medical Center)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Oct 14, 2024

Kadlec Regional Medical Center in Richland, Washington, is seeking a full-time physician assistant or nurse practitioner to join their fast-paced Urology team. The role involves emergency department call, operating room first assist, and outpatient clinic responsibilities. The position offers a balanced schedule, robotics-assisted technology, and competitive compensation between $123,017 and $159,880 per year. Kadlec is a nationally recognized medical center with a 5-star rating from CMS and an A grade from the Leapfrog Group. Richland, the location, offers abundant outdoor recreation, excellent education, and a thriving scientific and agricultural industry.

CT Technologist|PRN Wash MO

Company: Mercy

Location: Washington, Missouri

Posted Oct 14, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and hearts, and have been recognized as a top workplace. The job involves providing diagnostic CT scans, assisting radiologists in special procedures, and maintaining radiation safety. Mercy provides great benefits including health coverage, PTO, tuition reimbursement, and retirement funds. They are committed to innovation and collaboration, and are expanding to better serve communities. The ideal candidate is compassionate, professional, positive, and advocates for excellent care.

Lead Field Content Manager

Company: Sprinklr

Location: Washington, DC / Remote

Posted Oct 14, 2024

Sprinklr is seeking a Content Manager, Field Enablement to oversee their Content Management System and onboarding processes for field teams. The ideal candidate will have a background in Instructional Design, Curriculum Development, Taxonomy, and Project Management. Key responsibilities include content management, sales onboarding, asset creation, cross-functional collaboration, and project management. Qualifications include a bachelor's degree, 5+ years of experience, strong project management skills, excellent communication skills, and proficiency with Content Management Systems and e-learning authoring tools.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

Related Pages