Exceptional Customer Service Jobs in worldwide
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Contracting Associate
Company: Spark Advisors
Location: Worldwide
Posted Mar 04, 2024
SparkAssist is hiring a Contracting Associate to support the Contracting Supervisor. The ideal candidate should enjoy client interaction, problem-solving, and learning new skills. Key responsibilities include handling inbound and outbound calls, troubleshooting customer inquiries, and providing a pleasant onboarding experience. The role requires 1-3 years of experience in customer success, account management, or operations, and proficiency in using customer relationship management systems. Benefits include equity compensation, health care, flexible work location, paid time off, parental leave, and wellbeing perks.
Associate Actuary
Company: Steadily
Location: Worldwide
Posted Feb 29, 2024
<p>Steadily is an insurance technology company that specializes in rental property insurance for landlords Were three years old just over 100 people manage $6B in risk and are intent on becoming the worlds best and largest insurer of rental properties<p> <p>We exist to deliver fast affordable insurance and to pay claims quickly and fairly To do that we hire the best engineers actuaries sales and service people in the country to build the experience that wed want if we were the client<p> <p>Steadily is hiring an <strong>Associate<strong> <strong>Actuary <strong>who is the very best at what they do Youll be surrounded by team members who are also the very best at what they do which will just make you even better<p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=>Youll have ultimate responsibility for the growth and profitability of our DP products nationwide <li> <li style=>Enhance pricing of existing products<li> <li style=>Expand our product into new geographies<li> <li style=>Analyze the drivers of profitability including loss ratios actuarial indications frequencyseverity trends retention and other data for all products books and channels<li> <li style=>Manage rate filings across multiple states to ensure we are priced to achieve the required return across all products and segments<li> <li style=>Develop and implement robust datadriven action plans to continually improve performance<li> <li style=>Driving innovation by finding new and different way to price better than the traditional solutions<li> <ul> <p><strong>Your Background<strong><p> <ul style=> <li style=><strong>Experienced<strong> Youve been a high achiever in insurance for three years or more You have experience managing property products <strong>preferably personal lines HO or DP<strong> You understand the current US property market<li> <li style=><strong>Education <strong>You have passed a minimum of 3 actuarial exams<li> <li style=><strong>Builder<strong> You have a builders mindset and can take projects and products from inception to launch and beyond You have a bias towards action <li> <li style=><strong>Digital<strong> Your tech savvy is exceptional You have strong product sense and are a master of learning and implementing new software and processes Your technical and analytical skills are top notch <li> <li style=><strong>Hungry<strong> You want to make the leap into an earlierstage tech company to rapidly accelerate your growth You want to roll up your sleeves and hustle you are not looking for a traditional 95 job <li> <ul> <p><strong>Compensation and Benefits<strong><p> <ul style=> <li style=>Compensation $100k $140k + equity in the company <ul style=> <li style=>We believe in paying topofmarket to attract the best person for each role However the compensation package is usually the second reason people choose to join a startup The primary reason is they want to experience the growth that comes from pouring your heart and soul into building something that people love Thats what we do<li> <ul> <li> <li style=>Health Insurance <li> <li style=>401K<li> <li style=>Free snacks amp regular team lunches<li> <ul> <p><strong>Locations<strong><p> <ul style=> <li style=>Remote <li> <ul> <p><strong>Why Join Us<strong><p> <ul style=> <li style=>Youll be in good company Our founders have three successful startups under their belt and have recruited a stellar team to match<li> <li style=>We pay top of market see comp<li> <li style=>Were earlier stage so youll get to wear a lot of hats and shape product decisions<li> <li style=>We have a good time Culture matters a ton to us<li> <li style=>Were growing fast and are exceptionally wellfunded<li> <li style=>Steadily boasts a very unique culture that our teammates love We call it like we see it and were nothing if not candid Check out our culture deck<a href=22httpswwwsteadilycomculture22 rel=nofollow> here<a> to learn what were all about<li> <li style=>Steadily was awarded Comparablys Best Company Leadership 2023 Best CEOs for Women 2023 and Best Company for Women 2022<li> <ul> <p><strong>Were excited to meet you<strong><p> <p><a href=22httpwwwsteadilycompressroom22 rel=nofollow><strong>Press Room<strong><a><strong> <strong><em><span style=fontweight>News <span><em><strong>|<strong><a href=22httpswwwtrustpilotcomreviewsteadilycom22 rel=nofollow><strong> <strong><strong>TrustPilot<strong><a><strong> <strong><em><span style=fontweight>Clients<span><em><strong> |<strong><a href=22httpswwwcomparablycomcompaniessteadily22 rel=nofollow><strong> <strong><strong>Comparably<strong><a><em><span style=fontweight> Employees<span><em><p> <p><em><span style=fontweight><a href=22httpstwittercomsteadilyinsurelang=en22 rel=nofollow target=blank><img height=16 src=22httpsuploadssslwebflowcom61fafbc7edc1722dc7a9fc74623a229ec3b5c52f7bd02e9ftwittericonpng22 width=16><a> <a href=22httpswwwfacebookcomsteadilyinsurance22 rel=nofollow target=blank><img height=16 src=22httpsuploadssslwebflowcom61fafbc7edc1722dc7a9fc74623a229ec3b5c56a13d02e9efacebookiconpng22 width=16><a> <a href=22httpswwwlinkedincomcompanysteadily22 rel=nofollow target=blank><img height=16 src=22httpsuploadssslwebflowcom61fafbc7edc1722dc7a9fc74623a229d99798b59e516923blinkediniconpng22 width=16><a> <a href=22httpswwwinstagramcomsteadilyinsure22 rel=nofollow target=blank><img height=16 src=22httpsuploadssslwebflowcom61fafbc7edc1722dc7a9fc74623a229e61f58952588fae07instagramiconpng22 width=16><a><span><em><p><img src=httpsremotivecomjobtrack1899056blankgifsource=publicapi alt=>
Smart Contracts Engineer
Company: Keyring Network
Location: Worldwide
Posted Feb 26, 2024
<p><strong>Role<strong><br> Keyring is seeking a Smart Contract Developer who will be instrumental in designing and implementing our smart contract strategy You will pioneer a range of applications across multiple chains starting with Ethereum By joining Keyring you will have the opportunity to shape a cuttingedge platform that blends zeroknowledge blockchain technology and advanced data structures all to enable dynamic logic flows leveraging sensitive data in a scalable way<p> <p>The ideal candidate is set on becoming a global expert and leader in the smart contract development field You should be quick to grasp new concepts possess a deep understanding of the technologies you work with and be a natural problem solver<p> <p>We value selfstarters with the motivation to create new things build POCs and consistently deliver You’re capable of identifying and leveraging emerging trends in smart contract technologies to keep Keyring at the forefront of the industry Your approach should be adaptive with a commitment to continuous learning<p> <p>Strong leadership and communication skills are essential as you will be leading client interactions for smart contracts integration across various use cases Your role will involve thinking creatively about integration options and proposing solutions You should also be constantly seeking optimization opportunities in the existing code base<p> <p>If you thrive in a dynamic fastpaced environment and are keen to make a significant impact in the blockchain space we encourage you to apply Your experience should demonstrate your technical capabilities and your proficiency in delivering highly technical solutions in fastpaced blockchain projects<p> <p> <p> <p><strong>Responsibilities<strong><p> <ul> <li>Develop and implement cuttingedge smart contract solutions across various blockchains<li> <li>Ensure the security performance and scalability of our smart contract applications<li> <li>Conduct rigorous testing and continuous improvement for better performance gas and latencywise<li> <li>Partner closely with the founders and technical leads to define our smart contracts roadmap and its integration into our broader strategy<li> <li>Lead client integration efforts designing solutions and collaborating with other technical teams within Keyring to ensure seamless feature delivery<li> <li>Initiate and drive POCs to further Keyrings position in smart contract innovation<li> <li>Stay updated with the latest developments in blockchain and smart contract technology and apply this knowledge to our projects<li> <li>As we grow guide a team of developers fostering a culture of innovation and excellence<li> <ul> <p> <p> <p><strong>Experience<strong><p> <ul> <li>5+ years of experience in blockchain technology and smart contract development<li> <li>Demonstrated experience on Ethereum blockchain and other relevant technologies<li> <li>Leadership experience in a startup or a highgrowth blockchain company<li> <li>Proven track record of developing and implementing complex blockchain solutions<li> <ul> <p> <p> <p><strong>Skills<strong><p> <ul> <li>Expertise in Solidity smart contracts<li> <li>Strong Javascript experience<li> <li>Bonus Python or Rust<li> <li>Deep knowledge of blockchain protocols and architecture<li> <li>Deep understanding of smart contract security practices and standards<li> <li>Familiarity with Ethereum development tools and frameworks<li> <li>Quick and consistent delivery of highquality results while maintaining attention to detail<li> <li>Exceptional problemsolving skills<li> <li>Strong communication and leadership abilities<li> <li>Ability to collaborate effectively and interface with internal and external stakeholders<li> <ul> <p> <p> <p><strong>Location<strong><p> <ul> <li>Fully remote<li> <li>The team is currently located across Western Hemisphere<li> <li>No travel requirements<li> <ul> <p> <p> <p><strong>Compensation Package<strong><p> <ul> <li>Annual base 120140k can stretch to 160k for top engineers<li> <li>Equity options Yes<li> <li>Flexible work hours and holiday<li> <li>New joiner equipment bonus<li> <ul><br><br>Please mention the word HOTTEST and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Lead Writer
Company: Theroom
Location: Worldwide
Posted Feb 28, 2024
Sand Technologies is a global company with a mission to create work opportunities for Africa's youth and solve the world's technology talent shortage. With 170+ staff members from 30+ countries, they plan to expand and employ over 100K employees worldwide. Their ecosystem includes ALX for training tech talent, The Room for connecting top tech talent with opportunities, and Sand Technologies for supporting enterprises in developing world-class technology products. The marketing team is global, strategic, and obsessed with excellence, aiming to inspire prospects to do business with Sand Technologies. The Managing Editor (OR Lead Writer) role involves writing and editing marketing content, interviewing stakeholders, and creating engaging, jargon-free content to communicate business and marketing priorities.
Salesforce Administrator Support, Tier 2
Company: Blackthorn Posting
Location: Worldwide
Posted Mar 04, 2024
<div class=prichtextsection> <p><strong>Role<strong> Customer Support Engineer Tier 2<p> <p><strong>Description <strong>As a Customer Support Engineer on our Tier 2 Support Team you will utilize your Salesforce configuration and technical knowledge to provide world class support to our customers<p> <p><strong>What youll do<strong><p> <ul style=> <li style=>Provide Tier 2 technical support for our customers using our various Salesforce native applications<li> <li style=>Use Salesforce Service Cloud to triage and help support technical case escalations<li> <li style=>Strong in relationship buildingmanagement with clients as well as internal stakeholders Sales Presales Customer Success Product Engineering and Support<li> <li style=>Work closely with project sponsors and stakeholders internal amp external to assist them with their goals requirements project planning tracking and delivering the projects in a timely manner<li> <li style=>Establish and manage communication escalation and risk management plans with Lead Support Engineers and the Director of Customer Support<li> <li style=>Communicate clearly with management customers sales and developers to ensure customer business requirements are translated accurately for proper troubleshooting assistance<li> <li style=>Adhere to escalation procedures for bugs and system impairment issues<li> <li style=>Prioritize your own workload effectively with foresight and attention to detail<li> <li style=>Validate customer reported bugs and help support create tickets in Jira<li> <li style=>Serve as an internal Salesforce Admin resource to maintain and enhance internal processes as needed as part of a broader team<li> <li style=>Meet or exceed all customer and internal interaction metrics defined by the Director of Support<li> <ul> <p><strong>What we look for<strong><p> <ul style=> <li style=>3+ years of experience with customer technical support or as a Salesforce Administrator supporting an organization internally<li> <li style=>Experience building and managing complex processes using declarative automation specifically Flow Builder<li> <li style=>Salesforce experience as an Administrator or Business Analyst preferred<li> <li style=>Salesforce Admin 201 Certification required additional certifications would be a bonus<li> <li style=>Technically proficient with an aptitude for learning new technologies quickly<li> <li style=>Prioritizes and plans in a productive manner<li> <li style=>Enjoys interacting with customers and speaking to large groups<li> <li style=>Excellent problem solving and analytical skills<li> <li style=>Outstanding oral and written communication skills<li> <li style=>Ability to prioritize tasks and carry out responsibilities with minimal direction in a remote environment<li> <ul> <div><div class=contentconclusion><p><strong>What we offer<strong><p> <ul style=> <li style=>An incredible team of smart and supportive people<li> <li style=>A deep feeling of satisfaction and completion<li> <li style=>Fully remote global team working from home<li> <li style=>Stock options to every employee We are ALL owners<li> <li style=>Four day work week Actually a thing<li> <li style=>$400 office stipend<li> <li style=>MaternityPaternity leave<li> <li style=>Student loan debt assistance<li> <li style=>Pledge 1 time off during the year for helping nonprofits<li> <li style=>Health insurance contribution if in the US<li> <li style=>Childrens 529 college fund assistance if in the US<li> <ul> <p><strong>About Blackthorn<strong><p> <p>We have five native apps on the Salesforce AppExchange for managing Events collecting Payments sending Messages protecting Data and showcasing a virtual Storefront Were a growing distributed team in four countries We move fast and have significant structure in our product build process Everyone on our team has deep experience within their respective roles Our customers span from 1 person companies to Fortune 500s<p> <p><strong>Why is our work important<strong><p> <p>Our apps continue to be easy to use and setup due to continuous refinements with our UX Most apps in our space take weeks to implement ours take hours and they work more flexibly achieving significantly more functionality than our competitors We believe enterprise apps should be as easy to use as consumer mobile apps<p> <p><strong>What the job will bring you<strong><p> <p>A deep level of satisfaction through ownership of your role Youll get more autonomy than at other companies weve been told by our team Connection Our team is tightly knit assisted through our annual company trip as were remote Challenge Were trying to move as quick as possible This is not for you if you want to sit back and chill As Ray Dalio says about life Meaningful work and meaningful relationships provide meaning to life We aim to bring this<p><div><img src=httpsremotivecomjobtrack1898678blankgifsource=publicapi alt=>
Revenue Operations Manager
Company: SafetyWing
Location: Worldwide
Posted Mar 02, 2024
<div><block><strong>SafetyWing<strong> YC W18 is seeking a R<strong>evenue Operations Manager <strong>eager to craft and implement innovative operational strategies Your role will ensure that our teams work smoothly towards common goals dive deep into data for actionable insights and refine our sales and reporting frameworks <div><div><block><br><div><div><block>We are on a mission to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone And we are doing that by creating simple health insurance and retirement products for remote workers worldwide as a replacement for national welfare systems<div><div><block><br><div><br><br><div class=h3>💻 Your responsibilities will include<div><ul style=><li style=><block>Diving deep into our current goals commissions and incentives to find and fix misalignments<li><li style=><block>Refreshing quotas compensation plans and key metrics ensuring theyre in tune with our bigpicture goals and crystal clear to everyone<li><li style=><block>Optimizing attribution processes to enhance team synergy and accelerate revenue growth<li><li style=><block>Leading growth reporting and monthly analysis by providing data identifying trends and making proactive recommendations to ensure our reports maintain transparency and hold the team accountable<li><li style=><block>Conducting detailed data analyses including how each channel contributes to our success to inform strategic decisions<li><li style=><block>Perfecting our forecasting methods to achieve highly accurate future predictions<li><li style=><block>Integrating our sales tools into a cohesive system that improves efficiency for our team and enhances the customer experience<li><li style=><block>Connecting Hubspot with our API to simplify operations for various teams<li><ul><div><block><br><div><br><br><div class=h3>🧪 We are looking for someone who<div><ul style=><li style=><block>Has a proven track record of success in a similar Revenue Operations role demonstrating a history of improving processes aligning team goals and driving significant revenue growth<li><li style=><block>Is an expert with Hubspot and proficient in Tableau and other analytics tools<li><li style=><block>Understands the importance of aligning business objectives with operational activities with a knack for using datadriven insights to make impactful recommendations<li><li style=><block>Is familiar with working in a fastpaced rapidly growing startup environment<li><li style=><block>Has strong analytical skills with the ability to conduct comprehensive analyses<li><li style=><block>Has excellent communication skills and experience managing crossfunctional team communications and ensuring clarity and transparency in all reporting and forecasting activities<li><ul><div><block><strong>😀 We like to work with people who<strong><div><ul style=><li style=><block>Want to help build a global social safety net on the Internet<li><li style=><block>Think for themselves instead of copying others<li><li style=><block>Are willing to try new things even with the risk of failure<li><li style=><block>Are intellectually curious and open to new ideas<li><li style=><block>Are creative and bold in the face of any problems<li><li style=><block>Have strong integrity and do the right thing<li><ul><div><block><br><div><br><br><div class=h3>🧘 What we offer<div><ul style=><li style=><block>Fully remote work environment work from anywhere globally <li><li style=><block>Competitive compensation<li><li style=><block>Global coverage with Remote Health and Nomad Insurance<li><li style=><block>A minimum of 20 days of compensated time off each year<li><li style=><block>Referral bonus an incentive program rewarding you for helping us find exceptional talent to join our team<li><li style=><block>Opportunity to unlock more benefits as your tenure with SafetyWing grows<li><ul><div><block>We are looking forward to hearing from you<div><img src=httpsremotivecomjobtrack1899621blankgifsource=publicapi alt=>
Product Manager - Contracts and Ecosystems
Company: OpenZeppelin
Location: Worldwide
Posted Feb 29, 2024
<div class=contentintro><div class=h3><strong>About us<strong><div> <p><span style=fontweight>Founded in 2015 with the mission to protect the open economy OpenZeppelin is the world leader in securing blockchain applications and smart contracts <span><p> <p><span style=fontweight>Its bedrock open source Contract Libraries are a public good and industry standard for smart contract development <span><p> <p><span style=fontweight>OpenZeppelins professional expertise unified with the Defender developer security platform integrates through clients development lifecycles so teams can plan code audit deploy and operate projects faster and more safely<span><p> <p><span style=fontweight><strong>Please note<strong> Always refer to OpenZeppelins official job page for the most accurate information about our open roles as we have seen multiple third party job sites posting inaccurate information<span><p><div><div class=h3><strong>The Product Team ❤️<br><strong><div> <p><span style=fontweight>Our product team is responsible for the strategy planning launch and adoption of the different OpenZeppelin products This role will be focused on adoption and helping developers thrive using the full OpenZeppelin stack It will require experience and skills in gotomarket product marketing and developer relations as well as product management<span><p> <p><span style=fontweight>The Product team works closely with all the functions in order to achieve our goal of protecting the open economy by enabling developers and companies to securely code audit deploy and operate smart contracts We put a strong emphasis on user experience and analytics and we love to experiment<span><p> <div class=h3><strong>What youll be doing<strong><div> <ul style=> <li style=><span style=fontweight>Craft and execute the product vision to make OpenZeppelins products complementary to each other<span><li> <li style=><span style=fontweight>Design and ship the OpenZeppelin Contracts roadmap for investments in Solidity Cairo and the future including managing OpenZeppelins partnerships and ecosystem strategy<span><li> <li style=><span style=fontweight>Ship open source products templates libraries and prototypes at a high velocity with the Contracts engineering team and Developer Relations<span><li> <li style=><span style=fontweight>Identify and prioritize products that grow the ecosystem and empower more developers to build compelling smart contract applications using Contracts and Defender<span><li> <li style=><span style=fontweight>Develop and execute a cohesive marketing strategy for the full OpenZeppelin stack<span><li> <li style=><span style=fontweight>Live and breathe the customer experience by talking to our users every day researching the smart contract development market and incorporating learnings into the product and marketing strategy<span><li> <li style=><span style=fontweight>Define and maintain metrics and counter metrics to determine the success of our ecosystem products and marketing efforts<span><li> <ul> <div class=h3><strong>You have<strong><div> <ul style=> <li style=><span style=fontweight>Handson and practical experience of at least 5 years as a Product Manager andor Product Marketing Manager<span><li> <li style=><span style=fontweight>Been in the market already as a professional or hobbyist spending time each day understanding web3 and smart contract applications including technical details<span><li> <li style=><span style=fontweight>Shipped products to millions of users andor thousands of developers and your track record shows a keen sense of design and painstaking attention to detail<span><li> <li style=><span style=fontweight>Worked in an organization that delivers multiple products and youve designed complementary offerings Youve seen these products go from zero to wide adoption<span><li> <li style=><span style=fontweight>Communication skills able to write about complex topics accurately precisely and simply for millions of readers to consume<span><li> <li style=><span style=fontweight>A team player attitude and you know that producing great results takes a team You defend your decisions but welcome feedback and are able to work collaboratively in a distributed team<span><li> <li style=><span style=fontweight>High selfmotivation able to make decisions and relish owning the journey of your work from concept through to use by our customers<span><li> <ul> <div class=h3><strong>Nice to have<strong><div> <ul style=> <li style=><span style=fontweight>Experience in security software products<span><li> <li style=><span style=fontweight>Working in a startup<span><li> <li style=><span style=fontweight>Experience managing Web3 products<span><li> <ul> <div class=h3><strong>Logistics<strong><div> <p><span style=fontweight>The interview process takes place on Zoom and will consist of the following stages<span><p> <ul style=> <li style=><span style=fontweight>Recruiter Call 45 mins<span><li> <li style=><span style=fontweight>Team Interview 45 mins<span><li> <li style=><span style=fontweight>Hiring Manager Call 45 mins<span><li> <li style=><span style=fontweight>Leadership Interview 30 mins<span><li> <li style=><span style=fontweight>Reference checks<span><li> <ul><div class=contentconclusion><section class=jcontent> <div class=container> <div class=h3><strong>Benefits<strong><div> <ul style=> <li style=><span style=fontweight>Unlimited holidays 🏝<span><li> <li style=><span style=fontweight>Fully remote your way of working 🌎<span><li> <li style=><span style=fontweight>Paid parental leave amp benefits for primary or second caregiver 💙<span><li> <li style=><span style=fontweight>Company retreats in different locations around the world 😎<span><li> <li style=><span style=fontweight>Work from home office equipment stipend of up to $500 USD 🪑<span><li> <li style=><span style=fontweight>Monthly allowance for wellness activities 💪<span><li> <li style=><span style=fontweight>Coworking access to a coworking space of your choice 👩💻<span><li> <li style=><span style=fontweight>Learning technical training spoken language lessons in any language of your choice using Italki 🗣<span><li> <li style=><span style=fontweight>Working with a global team in a fastgrowing industry 🚀<span><li> <ul> <p class=jobdescription><span style=fontfamily><span style=fontweight>At <span><strong>OpenZeppelin<strong><span style=fontweight> we are an equal opportunity employer and we value different perspectives We are committed to building a diverse workforce This includes but is not limited to gender race sexual orientation religion national origin and other characteristics that make each one of us unique In this uniqueness we find the most value Come join us<span><span><p> <p> <p> <div> <section><div><img src=httpsremotivecomjobtrack1898376blankgifsource=publicapi alt=>
Licensing Specialist
Company: Keywords Studios
Location: Worldwide
Posted Feb 28, 2024
<p><strong>Please note this vacancy is open to candidates worldwide ideally based in Europe but is not limited to those regions Feel more than free to apply regardless of location as this is a 100 remote WorkFromHome role<strong><br>Since 1998 weve been on a mission to reshape how players interact with their favorite games growing into a global team of over 12000 professionals spread across 70+ studios in 26 countries<p> <p>We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions from art and audio to testing localization and finally Player Engagement which is one of the fastestgrowing Service Lines at Keywords Studios Player Engagement provides technical support community management and trust amp safety services for a wide range of AAA and Indie studios in the gaming industry<p> <p>Join us in our mission to build engaging player communities and offer outstanding experiences 🎮🔥<p> <p><strong>Role overview <strong><p> <p>As our <strong>Licensing Specialist <strong>youll play an important role in supporting our client the developer of a popular racing game franchise Your main responsibility will be to work with various stakeholders to handle inbound third party IP licensing agreements Alongside that youll also be responsible for managing accounts on a day to day basis ensuring communication and coordination between all parties involved If youre passionate about games and cars this role offers you the best of both worlds<p> <p><strong>What are we looking for<strong><p> <p>Our Licensing Specialist has a knack for the following skills<p> <p><strong>Leadership <strong><p> <p>● Provide support to the Licensing Lead in negotiating and executing inbound thirdparty IP agreements<p> <p>● Assist in managing and prioritizing the workflow of inbound licensing agreements within the team<p> <p>● Examine and process license applications making that all necessary paperwork is included and requirements are satisfied<p> <p>● Verify credentials and conduct background checks to make sure interested parties fulfill all legal and regulatory requirements<p> <p>● Ensure adherence to national state and local laws by creating and implementing policies and processes for licensing<p> <p><strong>Analytics <strong><p> <p>● Track and manage a high volume of inbound licensing agreements to ensure compliance and accuracy in reporting<p> <p>● Analyze licensing agreement performance metrics to identify trends and insights for optimizing future negotiations<p> <p>● Examine grievances and carry out audits to make sure license holders follow the terms and conditions of their licenses<p> <p><strong>Communication <strong><p> <p>● Effectively communicate with content partners to negotiate terms and finalize agreements in a timely manner<p> <p>● Collaborate with internal stakeholders to ensure alignment on contractual terms and reporting requirements<p> <p>● In order to obtain services connected to the licensing process negotiate and oversee contracts with outside providers<p> <p><strong>Business <strong><p> <p>● Support the Licensing Lead in expanding the IP licensing portfolio and identifying new partnership opportunities<p> <p>● Maintain partner relationships with content partners to ensure ongoing collaboration and satisfaction<p> <p><strong>Youd be a great fit for this role if you have <strong><p> <p>● Must have <strong>2+ years of Licensing experience<strong> in video gaming music or similar content including negotiating closing and tracking multiple agreements at a time<p> <p>● Demonstrated knowledge of contractual terms related to inbound thirdparty <strong>intellectual property IP licensing<strong><p> <p>● Experience managing frequently shifting priorities to align with production timelines<p> <p>● Ability to work independently be a decisive thinker and have high attention to detail<p> <p>● Willing to research content until you are satisfied you have a full and complete picture<p> <p>● Experience working on a global brand required management preferred<p> <p>● High level of organization and the ability to navigate various licensing regulations and requirements<p> <p>● High level of communication and negotiation skills<p> <p>● Business acumen and good understanding of Marketing strategies<p> <p>● Fluency in spoken and written English<p> <p> <p> <p><strong>Phases of our recruitment journey <strong><p> <p> You send us your application with your updated resume<p> <p> After reviewing your candidacy and if you meet the requirements well invite you for the first online Interview via MS Teams with one of our Talent Acquisition Specialists Its a perfect chance to exchange questions and get to know each other better There might be a second and sometimes a Third interview with an Operations Manager<p> <p> At the end of our journey hopefully you will receive an offer and become our new Keywordian Our recruitment process is fully online and remote We value each application and review every candidate individually Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy If youre interested in joining our team we highly encourage you to apply That would be it from us now we are waiting for your move<p> <p><strong>What do we offer<strong> Keywords Studios is dedicated to following a wellestablished Equal Opportunities Policy We endeavor to create a workplace which provides equal opportunities for all employees and potential employees<p> <p> <p> <p><strong>BENEFITS<strong><p> <p>As a remote role we offer flexibility and a nice worklife balance<p> <p>Our company culture is fun friendly diverse and inclusive and we welcome people from all over the world<p> <p>We work on exciting projects with global brands We help the worlds greatest game developmentpublisher studios on community and social media management while they work hard to develop stunning game experiences including MMOs AAA blockbusters indie gems and mobile hits<p> <p>Depending on your location as well as each project and its needs the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint<p> <p>We would like to take this opportunity to thank you for considering our company as your next career move We value diversity and inclusivity and we are committed to creating a welcoming and supportive work environment for all our employees We look forward to receiving your application and learning more about your experience and qualifications<p> <p>Good luck and we look forward to meeting you<p> <p><strong>imaginemore<strong><p> <p> <p> <p>Role Information EN<p> <p>Studio Keywords Studios<p> <p>Location Americas<p> <p>Area of Work Player Engagement<p> <p>Service Create Globalize Engage<p> <p>Employment Type Full Time Permanent<p> <p>Working Pattern Remote<p> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p><strong>COMPANY PROFILE<strong><p> <p>Established in 1998 and floated on the London Stock Exchanges AIM in 2013 KeywordsKWS is the worlds leading provider of technical and creative services to the global video games market Our 12000 employees in 70+ Studios in 26 countries provide graphic art asset production game development audio testing localization and customer support services to most of the leading video game developers and publishers We have a proven track record of organic and acquisitionled growth and have successfully acquired and integrated 50+ acquisitions since 2014<p> <div class=h3> <div> <div class=h3>WHY WORK AT KEYWORDS STUDIOS<div> <p>People who work at Keywords are passionate talented committed and resourceful As a business we thrive on diversity celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually<p> <p>We empower people to perform to the best of their ability with our can do attitude We appreciate and embrace flexibility We learn at every opportunity to grow ourselves through experience training and tackling new challenges<p> <p>This is what makes us Keywordians<p> <p><a class=external href=httpswwwkeywordsstudioscom rel=nofollow>httpswwwkeywordsstudioscom<a><p> <img src=httpsremotivecomjobtrack1899060blankgifsource=publicapi alt=>
Web3 Product Management & Architecture Lead
Company: Premia Jobs
Location: Worldwide
Posted Mar 06, 2024
Premia is seeking a seasoned Web3 Product Development Lead to oversee the creation, design, and execution of innovative financial products. The ideal candidate should have extensive experience in product development, a deep understanding of the Web3 ecosystem, and a strong grasp of finance and markets. The role involves managing the entire product lifecycle, collaborating with cross-functional teams, and driving research and analysis of new trends in the DeFi space. The company offers above-market pay, flexible working hours, and the opportunity to work on complex problems in the development of the new web3 future.
Marketing HubSpot Specialist
Company: Laagencia
Location: Worldwide
Posted Feb 29, 2024
Proper Expression is a rapidly growing B2B SaaS marketing firm, known for its fun and team-oriented work culture. They offer a range of services including inbound marketing, content production, and digital advertising. The company is seeking a HubSpot expert with 5+ years of experience, specifically in HubSpot Marketing and Sales Hubs. The ideal candidate should have extensive experience in HubSpot onboarding, migrations, and integrations, and be HubSpot certified. They will be responsible for developing and implementing comprehensive HubSpot strategies, configuring and maintaining the CRM, overseeing integrations, training team members, leading marketing automation efforts, and analyzing performance.
Fullstack Engineer - Fulfillment: Provision
Company: GitLab
Location: Worldwide
Posted Mar 06, 2024
GitLab, a leading DevSecOps platform, is seeking a Fullstack Engineer for its Provision team. The role involves building web interfaces and services for license delivery, integrating data from sales systems, and ensuring secure, scalable, and performant solutions. The ideal candidate will have professional experience in Ruby on Rails and Vue.js, strong backend and frontend skills, and a curiosity for system streamlining. The team supports feature delivery to both GitLab.com and self-managed instances, with opportunities for impact as GitLab expands its offerings.
Revenue Operations Manager
Company: SafetyWing
Location: Worldwide
Posted Mar 02, 2024
<div><block><strong>SafetyWing<strong> YC W18 is seeking a R<strong>evenue Operations Manager <strong>eager to craft and implement innovative operational strategies Your role will ensure that our teams work smoothly towards common goals dive deep into data for actionable insights and refine our sales and reporting frameworks <div> <div><block><div> <div><block>We are on a mission to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone And we are doing that by creating simple health insurance and retirement products for remote workers worldwide as a replacement for national welfare systems<div> <div><block><div> <p><br><br><p> <div class=h3>💻 Your responsibilities will include<div> <ul style=> <li style=><block>Diving deep into our current goals commissions and incentives to find and fix misalignments<li> <li style=><block>Refreshing quotas compensation plans and key metrics ensuring theyre in tune with our bigpicture goals and crystal clear to everyone<li> <li style=><block>Optimizing attribution processes to enhance team synergy and accelerate revenue growth<li> <li style=><block>Leading growth reporting and monthly analysis by providing data identifying trends and making proactive recommendations to ensure our reports maintain transparency and hold the team accountable<li> <li style=><block>Conducting detailed data analyses including how each channel contributes to our success to inform strategic decisions<li> <li style=><block>Perfecting our forecasting methods to achieve highly accurate future predictions<li> <li style=><block>Integrating our sales tools into a cohesive system that improves efficiency for our team and enhances the customer experience<li> <li style=><block>Connecting Hubspot with our API to simplify operations for various teams<li> <ul> <div><block><div> <p><br><br><p> <div class=h3>🧪 We are looking for someone who<div> <ul style=> <li style=><block>Has a proven track record of success in a similar Revenue Operations role demonstrating a history of improving processes aligning team goals and driving significant revenue growth<li> <li style=><block>Is an expert with Hubspot and proficient in Tableau and other analytics tools<li> <li style=><block>Understands the importance of aligning business objectives with operational activities with a knack for using datadriven insights to make impactful recommendations<li> <li style=><block>Is familiar with working in a fastpaced rapidly growing startup environment<li> <li style=><block>Has strong analytical skills with the ability to conduct comprehensive analyses<li> <li style=><block>Has excellent communication skills and experience managing crossfunctional team communications and ensuring clarity and transparency in all reporting and forecasting activities<li> <ul> <div><block><strong>😀 We like to work with people who<strong><div> <ul style=> <li style=><block>Want to help build a global social safety net on the Internet<li> <li style=><block>Think for themselves instead of copying others<li> <li style=><block>Are willing to try new things even with the risk of failure<li> <li style=><block>Are intellectually curious and open to new ideas<li> <li style=><block>Are creative and bold in the face of any problems<li> <li style=><block>Have strong integrity and do the right thing<li> <ul> <div><block><div> <p><br><br><p> <div class=h3>🧘 What we offer<div> <ul style=> <li style=><block>Fully remote work environment work from anywhere globally <li> <li style=><block>Competitive compensation<li> <li style=><block>Global coverage with Remote Health and Nomad Insurance<li> <li style=><block>A minimum of 20 days of compensated time off each year<li> <li style=><block>Referral bonus an incentive program rewarding you for helping us find exceptional talent to join our team<li> <li style=><block>Opportunity to unlock more benefits as your tenure with SafetyWing grows<li> <ul> <div><block>We are looking forward to hearing from you<div> <img src=httpsremotivecomjobtrack1899621blankgifsource=publicapi alt=>