Exceptional Customer Service Jobs in worldwide

112,351 open positions · Updated daily

Looking for Exceptional Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the worldwide area.

Associate HR Business Partner

Company: Included Health

Location: Worldwide

Posted Oct 23, 2023

Included Health is seeking an experienced Associate HR Business Partner to join their Care team. The role involves partnering with business leaders, driving business objectives through HR practices, and supporting a large non-exempt team. Responsibilities include talent and workforce planning, employee relations, leave program administration, data analysis, and leadership development. The ideal candidate should have a BA/BS degree, 3-5 years of HRBP experience, and a strong understanding of employee relations, leaves of absence, and wage-and-hour issues. They should also be strategic, empathetic, and have excellent interpersonal skills.

Web3 Product Management & Architecture Lead

Company: Premia Jobs

Location: Worldwide

Posted Oct 20, 2023

Premia is a decentralized options platform connecting traders and liquidity providers. They are looking for a Product Development Lead to build the next generation of financial products. The ideal candidate should have a strong understanding of the Web3 ecosystem and be able to identify opportunities to build innovative Web3 solutions.

Director FP&A and Finance Operations

Company: Hedera Hashgraph

Location: Worldwide

Posted Oct 17, 2023

Hedera, a decentralized governing body for the Hedera network, is seeking a Director of FP&A and Finance Operations. The role involves partnering with the CFO, leading the implementation of an FP&A platform, and managing HR activities. The ideal candidate should have a minimum of ten years of Accounting, Treasury, or FP&A experience, preferably in financial services, and start-up experience. They should also have experience building an automated FP&A model, presenting budgets and forecasts, and demonstrating strong communication skills.

Growth Marketing Manager, B2B Tech SaaS

Company: Gremlin

Location: Worldwide

Posted Oct 16, 2023

Results matter. The more voices and ideas we have represented in our business, the more we will all flourish, contribute, and build a more reliable internet. We Care about ResultsBe high productivity, low drama. Be the glue, not the glitter. You are welcome at Gremlin for who you are. Gremlin is a place where everyone can grow and is encouraged. We reward speed over perfection. All are welcome at Gremlin. However you identify and whatever background you bring with you, please apply if this sounds like a role that would make you excited to come into work everyday. But as a remote company, teamwork and collaboration won’t happen by accident.

Web3 Product Management & Architecture Lead

Company: Premia Jobs

Location: Worldwide

Posted Oct 20, 2023

Premia is seeking a seasoned Web3 Product Management & Architecture Lead to join their remote team. The ideal candidate will have over 5 years of product development experience, with at least 2 years in a leading role. They should possess a deep understanding of the Web3 ecosystem, including Ethereum, smart contracts, and dApps. The role involves managing the entire product lifecycle, collaborating with cross-functional teams, and driving research and analysis of new trends in the DeFi space. The successful candidate will be responsible for product coordination, strategy, and execution, ensuring high-quality user experiences and timely product launches. Benefits include above-market pay, flexible working hours, and the opportunity to work on novel complex problems in the development of the new web3 future.

Web3 Product Management & Architecture Lead

Company: Premia Jobs

Location: Worldwide

Posted Oct 20, 2023

Premia is a decentralized options platform connecting traders and liquidity providers. They are looking for a Product Development Lead to build the next generation of financial products. The ideal candidate should have a strong understanding of the Web3 ecosystem and be able to identify opportunities to build innovative Web3 solutions.

Director FP&A and Finance Operations

Company: Hedera Hashgraph

Location: Worldwide

Posted Oct 17, 2023

Hedera, a decentralized governing body for the Hedera network, is seeking a Director of FP&A and Finance Operations. The role involves partnering with the CFO, leading the implementation of an FP&A platform, and managing HR activities. The ideal candidate should have a minimum of ten years of Accounting, Treasury, or FP&A experience, preferably in financial services, and start-up experience. They should also have experience building an automated FP&A model, presenting budgets and forecasts, and demonstrating strong communication skills.

Director FP&A and Finance Operations

Company: Hedera Hashgraph

Location: Worldwide

Posted Oct 17, 2023

Hedera, a decentralized governing body for the Hedera network, is seeking a Director of FP&A and Finance Operations. The role involves partnering with the CFO, leading the implementation of an FP&A platform, and managing HR activities. The ideal candidate should have a minimum of ten years of Accounting, Treasury, or FP&A experience, preferably in financial services, and start-up experience. They should also have experience building an automated FP&A model, presenting budgets and forecasts, and demonstrating strong communication skills.

Director FP&A and Finance Operations

Company: Hedera Hashgraph

Location: Worldwide

Posted Oct 17, 2023

Hedera, a decentralized governing body for the Hedera network, is seeking a Director of FP&A and Finance Operations. The role involves partnering with the CFO, leading the implementation of an FP&A platform, and managing HR activities. The ideal candidate should have a minimum of ten years of Accounting, Treasury, or FP&A experience, preferably in financial services, and start-up experience. They should also have experience building an automated FP&A model, presenting budgets and forecasts, and demonstrating strong communication skills.

Web3 Product Management & Architecture Lead

Company: Premia Jobs

Location: Worldwide

Posted Oct 20, 2023

Premia is seeking a seasoned Web3 Product Development Lead to oversee the creation, design, and execution of innovative financial products. The ideal candidate should have extensive experience in product development, a deep understanding of the Web3 ecosystem, and a strong grasp of finance and markets. The role involves managing the entire product lifecycle, collaborating with cross-functional teams, and driving research and analysis of new trends in the DeFi space. The company offers above-market pay, flexible working hours, and the opportunity to work on complex problems in the development of the new web3 future.

Senior Account Manager

Company: Transak

Location: Worldwide

Posted Oct 14, 2023

Strong business acumen, analytical, and strategic thinking abilities. Educational Qualification: BS/BA degree. Communication: Proven ability to present, communicate, and influence effectively across organizational hierarchies. Desired Profile: Experience: 4+ years in account management, business development, or sales, preferably within a global fintech or web3 company. Experience working with Business Development teams is a plus. Additional Preferences: Proven track record in delivering client-centric solutions. Cross-Functional Collaboration: Experience working closely with teams across an organization, particularly Business Development. Detail-Oriented: Exceptional attention to detail, combined with sound organizational and planning skills. Web3 Knowledge & Experience: An inherent interest and knowledge base in the web3 space. If you're passionate about shaping the future of web3 and believe in delivering unparalleled partner experiences, your next big opportunity awaits at Transak.

Director FP&A and Finance Operations

Company: Hedera Hashgraph

Location: Worldwide

Posted Oct 17, 2023

Hedera, a decentralized governing body for the Hedera network, is seeking a Director of FP&A and Finance Operations. The role involves partnering with the CFO, leading the implementation of an FP&A platform, managing budgets, and collaborating with various teams. The ideal candidate should have at least ten years of experience in Accounting, Treasury, or FP&A, preferably in financial services, and start-up experience. They should also have experience building an automated FP&A model, presenting budgets and forecasts, and demonstrating strong communication skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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