Exceptional Customer Service Jobs in worldwide
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Looking for Exceptional Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the worldwide area.
Principal Software Engineer – Team Lead
Company: Unanet
Location: Worldwide
Posted Sep 14, 2023
Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits. Seeking exceptional outcomes. Employees, customers, and partners working together. Unanet is proud to be an Equal Opportunity Employer. We are Driven. We Own our Success. We are Customer-Focused. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs.
Creative Director
Company: Worlds
Location: Worldwide
Posted Sep 23, 2023
Please Note: All email communications from Worlds use the domain, Worlds.org. Qualifications: Portfolio: A standout portfolio showcasing exceptional creative prowess, versatility, and depth. Any emails coming from the domain “worlds-jobs.org” are fraudulent. Any mail originating from another domain claiming to represent Worlds is fraudulent. Remote-First Culture: Benefit from a flexible work environment that values results over hours clocked in. The Worlds hiring team only interviews candidates via Google invites from email addresses with the domain Worlds.org. Innovation-Driven Environment: Work on groundbreaking projects that push the limits of what's possible in gaming. Communication: Excellent communication skills, both written and verbal, and the ability to articulate creative concepts to both technical and non-technical stakeholders. Remote Work: Ability to thrive in a fully remote environment and produce results without direct, day-to-day supervision. Skillset: Strong proficiency in common creative tools as well as Unreal Engine 5.
Product Manager, Customer
Company: AtoB
Location: Worldwide
Posted Oct 11, 2023
We have staff and senior engineers from Google, Uber, Meta, Shopify, Affirm, and other leading technology companies. We have raised over $100 million in venture capital from investors such as General Catalyst, Bloomberg Beta, Y Combinator; founders and CEOs of companies like Google (Eric Schmidt), Salesforce (Marc Benioff), Coinbase, DoorDash, Instacart, Mozilla, Wealthfront, Segment, Gusto, Figma; CxOs and founding team members of Uber, PayPal and Stripe; angels like Elad Gil, Naval Ravikant, Gokul Rajaram; and other funds such as Climate Capital, Contrary Capital, Collaborative Fund, Designer Fund, Human Capital, Leadout, XYZ Capital, among others. We strive for products that are efficient, satisfying, and useful. Responsibilities Own and lead the strategy, roadmap, and execution to increase the usage and NPS of our products to drive retention. Define success metrics and prioritize between products and features to drive the roadmap Requirements 3+ years of experience in product management Experience building products with a high bar for quality while identifying appropriate trade-offs in order to iterate quickly Able to work across different stages of a product: building vision and strategy, attention to detail while executing, and ensuring the operational and go-to-market functions are in place to support a successful product Comfort analyzing data to support product decisions, including experience with or willingness to learn SQL Strong written and verbal communication skills, and willingness to collaborate with external partners with differing levels of technology literacy Knowledge of transportation, trucking, and/or logistics, especially fuel cards and fleet payments is a plus Work cross-functionally to drive alignment, shared goals Extract unique insights into customer behavior to build products that save customers time and money. Our history and background Our founding team has backgrounds in payments, working on autonomous vehicles at Cruise Automation, leading ops and growth for Uber, and building apps that were featured on the Apple app store. Work with our support and biz ops team to identify product interventions to reduce support tickets. Our end game is a world in which that capital movement occurs fairly, smoothly, and without delay. We were named to Forbes annual Next Billion-Dollar Startup List, and have just recently been selected to join the World Economic Forum as a Global Innovator.
VP of Operations
Company: B
Location: Worldwide
Posted Oct 09, 2023
You will oversee multiple critical functions within the company, including data analytics, finance, customer support, legal & compliance, and privacy. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice. We are looking for a visionary leader with a strong problem-solving mindset, the ability to rapidly adapt to evolving technical concepts, and a passion for driving excellence in all aspects of our operations.Job DescriptionStrategic Leadership: Collaborate with the executive team to develop and execute the company’s strategic vision, ensuring alignment with our mission and values.Data Analytics: Lead the data analytics function to extract actionable insights from user data, enabling data-driven decision-making across the organization.Financial Management: Oversee financial planning, budgeting, and forecasting to ensure the company’s financial health and sustainability.Customer Support: Manage and enhance our customer support team, fostering a culture of exceptional service to our users.Legal & Compliance: Ensure compliance with regulatory requirements in the cryptocurrency industry, working closely with legal and compliance experts to mitigate risks.Privacy: Champion privacy initiatives, safeguarding user data and maintaining the highest standards of data protection.Cross-functional Collaboration: Foster collaboration between departments, promoting a culture of innovation, learning, and continuous improvement.People management: Set priorities for, coach, and develop team members across the aforementioned departments.QualificationsProven experience in a leadership role within the cryptocurrency or fintech industry.Strong problem-solving skills with the ability to navigate unique and complex challenges.Rapid learner who can grasp technical concepts and stay updated on industry trends.Exceptional communication and interpersonal skills to inspire and lead cross-functional teams.Comfort with ambiguity or rapidly changing environmentsStrong multi-project management skills.Strong people management and stakeholder management skills.Calm, detailed, non-aggressive personality. Apply today to become our VP Operations and help redefine the world of digital asset management.Why work at Trust Wallet?Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities.Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.Tackle fast-paced, challenging and unique projects.Work in a truly global organization, with international teams and a flat organizational structure.Enjoy competitive salary and benefits.Balance life and work with flexible working hours and casual work attire.Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Demonstrated success in driving operational excellence and efficiency.Commitment to upholding the highest standards of data privacy and compliance.Additional InformationWhy Join Trust WalletBe at the forefront of the cryptocurrency revolution.Work with a talented and passionate team.Shape the future of self-custodial crypto wallets.Competitive compensation and benefits package.If you are a visionary leader who thrives in a dynamic and evolving industry, we invite you to join us on this exciting journey. As we continue to grow and innovate, we are seeking a dynamic VP Operations to join our team.As the VP Operations of Trust Wallet, you will play a pivotal role in shaping the future of self-custodial cryptocurrency wallets. We are at the forefront of the blockchain revolution, offering user-friendly solutions for cryptocurrency enthusiasts and investors. Company DescriptionTrust Wallet is a leading self-custodial crypto wallet company dedicated to empowering individuals to take control of their digital assets securely and privately.
Cloud Platform Engineer
Company: Cultured Code
Location: Worldwide
Posted Sep 13, 2023
They should also be simple, robust, and secure. Your role can expand into more coding responsibilities if you’re interested.Participate in on-call responsibilities.Think clearly and tell us when we’re wrong.About UsCultured Code is the company behind Things, the Apple Design Award winning productivity app used on iPhones, iPads and Macs all over the world.We’re a remote-first company, with an international team of eleven people coming from Germany, Poland, Czechia, Brazil, Australia, Canada, and the US. We’ll be processing them as soon as they arrive, and start with interviews mid-September. We have an office in Stuttgart, southern Germany, where three of us work, and where we gather a few times per year for technical discussions and social activities. Ultimately we need to get the job done, and that means being flexible and pragmatic as well.Tasks and ResponsibilitiesPlay a central part in developing and running the entire platform, which includes the Kubernetes cluster, databases and backups, identity and access management, domains and emails, etc.Deliver infrastructure using Terraform and automation scripts.Coordinate and execute releases and dependency upgrades.Continuously improve our security and monitoring systems so incidents are not only detected, but also prevented.Discuss infrastructure challenges and solutions with the CTO and other members of the team.Work on the code and make small-scale changes to our services. Due to our team’s size, we often opt for third-party services like EKS and RDS. The company language is English.Cultured Code is a place where you’ll have an opportunity to do something excellent, and we aim to employ people who want to strive for that as part of a team. You should understand networking, databases, implications of the CAP theorem, the tradeoffs between different architectures, what all the little buttons in the AWS console do, and so forth. We take the time to design and build our systems properly, which firstly means that they must be logically correct. If you enjoy coding, your role can also include working on our services themselves.Our infrastructure is hosted on AWS, and we manage it with Terraform.
Paid Marketing Specialist
Company: ScaleMath
Location: Worldwide
Posted Oct 04, 2023
Awesome... Alright, that's all! Benefits Flexible working hours (ideally 5-6 hours overlap with UK Time zone). are fun, likable, and detail-oriented. You’ll analyze performance data and provide analysis, interpretation, and appropriate action plans based on what you find. Here's what you'll be doing: You’ll be managing medium to large paid search/social campaigns across various industries This will be done via actual paid ads work in a variety of platforms (Google Ads, Facebook Ads, Microsoft, Pinterest, YouTube, etc.) You’ll help determine benchmarking and implement optimizations to hit client goals. You have knowledge and experience across paid search and social platforms including but not limited to Google, Facebook, Microsoft, and LinkedIn. You can lead strategy and execution for multiple clients, including strategic accounts. You're a team player who would look forward to working as a team. You feel confident communicating results and strategy to your team.
Senior Recruiter
Company: Pulley
Location: Worldwide
Posted Sep 22, 2023
As an individual, you will see ambiguity as opportunity, you pride yourself on your work, you’re service oriented, curious and respectful. Perhaps it’s setting up systems, hard core sourcing, or learning new recruiting disciplines. Most importantly, you like to have fun! What you do here is important, respected and highly valued. Your previous experience might include working at a recruiting agency, spending time with an in-house recruiting team, but hopefully you possess a combination of the two. Our trajectory is fueled by top investors like Founder's Fund, Stripe, General Catalyst, Caffeinated Capital, 8vc, Elad Gil, among other great angels. Pulley works with over 3,000 customers, including companies like Coda, Varda, Athelas, and Bitwise. As an early member on our Talent Team, you will have your choice of problems you want to tackle. You will have influence and impact in how the company thinks about culture, compensation and hiring decisions. We have a clean slate here at Pulley, with minimal legacy systems, processes or jaded hiring managers from a history of bad recruiting.
Marketing Specialist
Company: Oto
Location: Worldwide
Posted Oct 12, 2023
! Growth and learning opportunities. If so, send your application our way today! Benefits No clocking in/out. Of course, this trust relationship works both ways! Working alongside an ambitious and supportive team. We believe that in order to grow as a company, our team also needs to continue learning and developing. We are results-driven, and you will be surrounded by aggressive achievers. For this role, it is essential that you: Bachelor's degree in Marketing, Business, Communications, or a related field. Having said that, we don’t require our Heroes to clock in and out of work.
Technical Communicator
Company: Metabase
Location: Worldwide
Posted Sep 27, 2023
We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. We don’t overpromise our customers. We’re exclusively here to make sure our open source users, our future customers who are currently on trials, and our current paying customers all get the appropriate help they need to be successful. Our product team reviews our feedback, asks us for advice, and engages with our customers proactively. We are not about that. We’re 100% remote, and our operations are designed that way. Since we’re open source, our customers can see what we’re doing in our Github repository and our roadmap is publicly available for our customers at all times. People work during the times that work for them. Being a Technical Communicator at Metabase would be a great fit for you if you: Enjoy helping people and solving their problems Have a strong technical background (minimum of 3 -5 years working in a SaaS software company) Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase) Have experience with at least one form of Technical Communication and can shift to other forms, using the right tool for each job You are an expert in at least one of: Technical writing Technical content creation Creating technical videos Technical training Instructional design It’s not required, but a plus if you: Have experience with open-source products Have experience with graphic illustration and visual communication of technical concepts Are fluent in multiple languages (this is helpful as our users are world-wide) We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers.
Senior Fullstack Engineer
Company: ScaleMath
Location: Worldwide
Posted Sep 20, 2023
GitHub, Slack, Figma. Node, Postgres, and Redis in the backend. Our interviews are conversations held with future colleagues – no tests, no surprises. After that, we'll ask the final candidates to complete an at-home written exercise. Prosemirror-based content editor. What We Offer Interesting and fulfilling work. You should not expect to hear for a few weeks, while we review all applications. Please note that we’re unable to offer individual feedback during the screening process. We usually see hundreds of applications for roles, and our small hiring team simply doesn’t have the bandwidth to offer personalized feedback before the interview stage. Hosted on Google Cloud with Kubernetes.
SEO and Content Strategist
Company: Skrapp.io
Location: Worldwide
Posted Sep 04, 2023
Skrapp.io is seeking an experienced Content Specialist with SEO proficiency to join their team. The role involves increasing visibility and ranking on search engines, creating meaningful content, and collaborating with the marketing department. Requirements include 4-6 years of experience in content and SEO, understanding of search engine algorithms, and experience with SEO tools. Benefits include a remote work environment, flexible hours, and 25 days of paid time off per year.
Chief Operations Officer
Company: SOAX
Location: Worldwide
Posted Oct 07, 2023
Last but not least, you'll be joining a fantastic team of enthusiasts who value collaboration, energy, and openness. Startup Proficiency: Hands-on experience in managing key startup operations, including HR, budgeting, product development, customer success, and marketing. And with 4 weeks of paid vacation, 9 company-wide holidays, and 5 additional holidays-on-demand, you'll have plenty of time to explore. Change Management: Demonstrated experience in business transformation, adept at navigating change, making informed decisions, and executing action plans effectively. At SOAX, we're all about helping you achieve your wildest dreams. Empathetic Leader: Understands human nuances, approachable, and leads by empowering and trusting. Our onboarding process is fast-paced yet supportive, so you'll feel right at home from day one. Clear Communicator: Has a knack for conveying complicated concepts simply, ensuring all team members, regardless of background or expertise, understand the essence. You can travel the world or stay put, it's up to you. Eager Explorer: Genuine curiosity to delve deep into our business, industry, and future horizons.