Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Technical Support Intern - Hardware and Software Products
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes an IBM Technical Support Professional Intern role, highlighting requirements for technical expertise, collaboration, and problem-solving skills in a growth-oriented environment. It emphasizes IBM's infrastructure capabilities and the importance of innovation in addressing modern technological challenges.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation, career growth, and technical expertise in software development. The position highlights opportunities for impactful problem-solving, strategic stakeholder engagement, and working with cutting-edge technologies.
SAP Concur Reporting Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves data analysis and Concur implementation for client collaboration, requiring technical expertise and compliance knowledge.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on developing AI-powered cloud-native solutions, working in dynamic collaborative teams, and contributing to innovative technologies. It emphasizes growth opportunities, technical expertise requirements, and the importance of problem-solving skills in a global environment.
SAP ABAP and SAP UI5
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring SAP expertise in an Agile environment. It emphasizes collaboration with global clients, technical innovation, and professional qualifications.
Manager - Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a managerial role in IBM Consulting focused on customer relationship management, digital transformation, and global collaboration. It emphasizes career growth, innovative problem-solving, and strategic leadership in finance and administration.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This job description outlines an Assistant Manager role in IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, and technical expertise in accounting processes. It highlights the company's focus on innovation, learning, and impactful work across industries.
Apptio Marketing Development Representative
Company: IBM
Location: London, GB
Posted Dec 09, 2025
The text describes a sales role at Apptio, highlighting opportunities for career growth, enterprise software sales, and collaboration with cross-functional teams. It emphasizes skills in prospecting, CRM usage, and delivering value-added insights while working in a dynamic, fast-growing environment.
Process Delivery Specialist-Record to Report
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
IBM promotes innovation and open hybrid cloud solutions, seeking a detail-oriented professional with accounting/finance expertise and strong analytical skills for a dynamic consulting role.
Security GRC Analyst - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a Security GRC Analyst role at IBM Software, emphasizing collaboration on identity and access management, cloud-native solutions, and opportunities for growth in a dynamic environment. It outlines responsibilities, required qualifications, and preferred experience for the position.
Technical Specialist Intern 2026 (Lansing, MI)
Company: IBM
Location: Lansing, US
Posted Dec 09, 2025
This internship offers valuable experience in cloud and AI, with opportunities for skill development and collaboration in a supportive environment.
Digital Sales Specialist (DSS) - Technology Sales
Company: IBM
Location: Markham, CA
Posted Dec 09, 2025
The text describes a Digital Sales Specialist role at IBM, emphasizing growth opportunities, collaboration with cross-functional teams, structured training programs, and responsibilities involving account management, sales execution, and territory strategy. It highlights career development and technical proficiency requirements.