Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Technical Specialist Intern 2026 (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 09, 2025
The text describes an internship opportunity at IBM Consulting, emphasizing career growth, hands-on experience with cutting-edge technologies, and professional development. It highlights collaboration with industry leaders, skill-building through diverse projects, and a supportive learning environment. Requirements include academic qualifications, technical expertise, and adaptability in a fast-paced consulting environment.
Digital Field and Partner Marketing Specialist
Company: IBM
Location: San Jose, US
Posted Dec 09, 2025
This text describes a Digital Field and Partner Marketing Specialist role at IBM, highlighting opportunities to contribute to cloud solutions, collaborate with cross-functional teams, and drive business impact through digital campaigns. It emphasizes career growth, technical expertise, and alignment with IBM's innovative goals.
Application Developer-AWS Cloud Modernization - GOLANG
Company: IBM
Location: NO City, BR
Posted Dec 09, 2025
This text describes a job role in IBM Consulting focusing on cloud and AI solutions, requiring expertise in Golang, AWS services, and DevOps practices. It outlines responsibilities like developing payment systems, collaborating with teams, and ensuring application scalability.
Collections Professionals
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job posting describes an Order to Cash Collections role at IBM, emphasizing responsibilities like managing customer orders, invoicing, credit collections, and dispute resolution. It highlights required skills in accounting software, communication, and teamwork, while showcasing IBM's innovative environment and opportunities for professional growth.
Account Manager/Business Development Executive, Department of Justice
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves collaborating with clients and leveraging IBM's resources to drive innovation in hybrid cloud and AI. It requires 10+ years in federal business development, strong communication skills, and a focus on growth opportunities.
Supply Chain Manufacturing & Planning Resource
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM CIC offers career growth, training, and a supportive environment for consultants, focusing on innovation and client solutions with opportunities for professional development and impactful work.
HR Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 09, 2025
IBM Consulting offers a career focused on global collaboration, innovation in hybrid cloud and AI, and professional growth. The role involves improving client operations, leveraging technology, and fostering a culture of empathy and continuous learning.
Integration Software Sales Leader Asia Pacific
Company: IBM
Location: Singapore, SG
Posted Dec 09, 2025
The text describes a senior sales leader role at IBM focused on driving growth in the Asia-Pacific region through integration software solutions. It emphasizes strategic leadership, market expansion, and cross-functional collaboration to position IBM as a trusted partner in hybrid cloud and AI initiatives.
INFRASTRUCTURE SPECIALIST-AZURE PLATFORM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on technical problem-solving, service improvement, and expertise in Azure and cloud technologies. It specifies educational requirements and technical skills needed for the position.
Maximo Technical Support Intern
Company: IBM
Location: ST LEONARDS, AU
Posted Dec 09, 2025
IBM's Technical Support Intern role involves customer-facing leadership, managing workloads, clear communication, and client satisfaction, with a focus on growth and innovation in AI-powered solutions.
Technical Sales Specialist- Security and Networking
Company: IBM
Location: Petach Tikva, IL
Posted Dec 09, 2025
IBM's job posting highlights opportunities to lead in technology, solve complex problems, and collaborate with clients. The role involves driving customer adoption of IBM's automation solutions, building technical credibility, and influencing decision-making through expertise in infrastructure delivery and emerging technologies.
HR Technology Benefits - SuccessFactors Package Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves working in IBM's innovation centers to deliver technical expertise and drive hybrid cloud and AI solutions. Responsibilities include managing HR technology, collaborating with clients, and fostering long-term career growth through continuous learning and innovation.