Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mysore, IN
Posted Dec 08, 2025
IBM Consulting offers career opportunities with global client collaboration, focusing on hybrid cloud and AI solutions. The role involves software development, problem-solving, and working with cutting-edge technologies, emphasizing growth and innovation.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 08, 2025
This job description highlights a career in IBM Consulting focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through SAP expertise. It emphasizes impactful work with global clients and opportunities for skill development across industries.
Application Developer - Java and Web
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
IBM CIC offers career growth opportunities, training programs, and a supportive work environment focused on innovation and professional development. The role emphasizes collaboration, technical expertise, and work-life balance, with benefits including certifications, flexible working, and career advancement prospects.
Digital Sales Specialist Intern – Entry Level Sales Program 2026 (May Start)
Company: IBM
Location: Markham, CA
Posted Dec 08, 2025
IBM's Digital Sales Specialist Intern role emphasizes technical and people skills, collaborative innovation, and career growth through comprehensive training and impactful client solutions.
Genealogist
Company: Lauth Investigations International
Location: Remote
Posted Dec 07, 2025
The text discusses challenges in returning unrecovered assets and the role of genealogists in locating heirs, highlighting required skills and qualifications for the position.
Customer Success Specialist
Company: Modernizing Medicine, Inc.
Location: United States
Posted Dec 07, 2025
ModMed is a healthcare tech company focused on improving patient outcomes through innovative solutions. They've received numerous awards and are hiring for a Customer Success Specialist role, emphasizing collaboration and growth opportunities.
Salesforce Business Analyst
Company: Guidehouse
Location: Remote
Posted Dec 07, 2025
This job posting outlines a Salesforce consulting role with requirements for experience and certifications, offering competitive compensation and comprehensive benefits.
Package Specialist-SAP Solution Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and drive innovation through SAP solutions. Responsibilities include leading technical design, collaborating with global teams, and administering SAP systems. Required skills include SAP Solution Manager configuration and experience with technologies like S4Hana and HANA BASIS.
Global VP of Sales - YourCause from Blackbaud
Company: Blackbaud
Location: Remote
Posted Dec 07, 2025
Blackbaud seeks a dynamic Global VP of Sales to drive growth and lead their strategic business, emphasizing innovation, remote flexibility, and social impact. The role requires proven leadership in scaling sales teams and delivering measurable results while fostering a culture of purpose-driven collaboration.
Ecommerce Marketing Manager
Company: Cheeky
Location: Remote
Posted Dec 07, 2025
Cheeky is a fast-growing all-natural hygiene brand with a fun and unique product line. They are seeking an Ecommerce Marketing Manager to own customer lifecycle and retention marketing, support multichannel growth, and shape marketing strategy as the company scales. The role offers high impact, growth opportunities, and a fun, remote-friendly culture.
Sr. Product Security Engineer II
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a Senior Product Security Engineer role at IBM, focusing on secure cloud solutions, collaboration with cross-functional teams, and contributing to innovative security practices. The position emphasizes global opportunities, technical expertise in cloud environments, and a commitment to secure software development.
Salesforce B2B Commerce Architect
Company: Aleysian
Location: Remote
Posted Dec 07, 2025
The text describes a job posting for a Salesforce Commerce Architect role at Aleysian, highlighting the company's innovative culture, competitive salary, comprehensive benefits package, and commitment to diversity. It outlines key responsibilities, required skills, and the collaborative work environment, emphasizing growth opportunities and a supportive team atmosphere.