Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Product Owner-Salesforce Sales Cloud,Service Cloud and Certinia
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description outlines a Product Owner role focused on evolving Salesforce CRM and Certinia platforms to drive business transformation and enhance seller experiences. The position requires collaboration with cross-functional teams, strategic roadmap development, and expertise in agile methodologies. Key qualifications include 5+ years of experience in enterprise CRM environments and proficiency with Salesforce modules.
IBM Concert - Workflow Developer
Company: IBM
Location: Kochi, IN
Posted Dec 08, 2025
This role involves leading workflow development, collaborating with cross-functional teams, and leveraging technical expertise in Python and Ansible to create innovative solutions. The position emphasizes growth opportunities, professional development, and contributing to cutting-edge AI-powered cloud-native software for global customers.
Finance Business Analyst Intern - 2026
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
IBM focuses on leveraging technology to enhance industries through innovation. The role involves financial analysis, stakeholder collaboration, and data-driven insights to support business decisions.
Principal Engineer - HashiCorp Core Data
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a Principal Engineer role at IBM focusing on innovative cloud solutions, technical leadership, and strategic initiatives. The position emphasizes collaboration between IBM and HashiCorp, requiring expertise in distributed systems and a commitment to engineering excellence. It offers opportunities to shape technical direction and drive impactful projects.
Technology Sales Partner Specialist - Entry Level Sales Program 2026 (Intern)
Company: IBM
Location: Markham, CA
Posted Dec 08, 2025
This internship offers hands-on experience in B2B sales and partner engagement at IBM, focusing on solution selling, CRM tools, and professional communication. Ideal for tech-savvy students seeking growth in sales and partnerships.
Software Engineer In Test
Company: IBM
Location: Brno, CZ
Posted Dec 08, 2025
The text highlights IBM's career opportunities in software development, emphasizing collaboration, innovation, and growth. It outlines roles involving test planning, automation, and quality assurance, while detailing required expertise in testing methodologies, programming languages, and cloud technologies. The focus is on transforming customer challenges into solutions through AI-powered cloud-native software.
Professional Services Sales Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 08, 2025
This text promotes a career opportunity at IBM Software, emphasizing collaboration, innovation, and professional growth. It highlights the role's focus on delivering exceptional client experiences, managing sales processes, and contributing to cloud-native solutions. The description showcases a positive work environment with global opportunities and a commitment to customer success.
Senior Solutions Engineer
Company: IBM
Location: AUCKLAND, NZ
Posted Dec 08, 2025
This job description highlights opportunities to contribute to IBM's cloud solutions, work with HashiCorp tools, and collaborate on enterprise-grade infrastructure. It emphasizes technical expertise, customer engagement, and cross-functional teamwork in a dynamic environment.
Senior Solutions Engineer
Company: IBM
Location: SYDNEY, AU
Posted Dec 08, 2025
This role offers opportunities to innovate in cloud solutions, collaborate with teams, and drive customer success through technical expertise and strategic guidance.
Procurement Operations Buyer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
The text describes a procurement role at IBM emphasizing collaborative innovation, problem-solving, and professional growth. It outlines responsibilities like managing purchase orders, reporting, and client support, while highlighting required skills such as communication, adaptability, and technical expertise in SAP/ARIBA. The tone is encouraging, focusing on opportunities to lead and make an impact.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mumbai, IN
Posted Dec 08, 2025
This text highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with industry visionaries, professional growth opportunities, and technical expertise in software development. It outlines responsibilities involving problem-solving, stakeholder engagement, and working with cutting-edge technologies.
Senior Designer - HashiCorp
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This text promotes a career opportunity at IBM Software and HashiCorp, highlighting collaboration on cloud-native solutions, security tools, and infrastructure management. It emphasizes innovation, team expertise, and the impact of the role on enterprise cloud strategies.