Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Package Consultant-Workday Talent Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This role involves collaborating with clients on hybrid cloud and AI solutions, requiring expertise in Workday HCM and project management skills.
Associate Delivery Project Manager
Company: IBM
Location: Krakow, PL
Posted Dec 08, 2025
The text outlines a role in project management support, focusing on administrative tasks, contractual obligations, and collaboration with teams. Required qualifications include a bachelor's degree, technical expertise, and leadership skills. The position emphasizes compliance, financial management, and a collaborative environment.
Deal Leader Cybersecurity Senior Consultant - Industrial Sector (f/m/x)
Company: IBM
Location: No City, AT
Posted Dec 08, 2025
The role involves collaborating with global clients to enhance cybersecurity solutions, requiring expertise in cybersecurity services and leadership skills. IBM emphasizes innovation, client relationships, and professional growth through strategic partnerships and technology platforms.
Strategic Account Manager
Company: IBM
Location: CANBERRA, AU
Posted Dec 08, 2025
This job description outlines the role of a Strategic Account Manager, focusing on enterprise sales, customer relationship management, and aligning HashiCorp solutions with business needs. It details responsibilities such as leading sales campaigns, forecasting revenue, and collaborating with cross-functional teams. Requirements include experience in strategic sales, technical expertise in cloud infrastructure, and proficiency with CRM tools.
Maximo Technical Leader
Company: IBM
Location: Multiple Cities
Posted Dec 08, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical leadership in Maximo platforms, and opportunities for innovation. It outlines responsibilities involving system design, team collaboration, and technical expertise, along with required qualifications and preferred skills in emerging technologies.
Senior Cloud Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM seeks a skilled backend developer to contribute to innovative AI-powered cloud-native solutions, emphasizing growth, global opportunities, and impactful software development for millions of users. The role requires expertise in microservices, cloud technologies, and agile practices, with a focus on high-quality, scalable systems.
Business Transformation Consultant-IoT & Edge Computing
Company: IBM
Location: Gurgaon, IN
Posted Dec 08, 2025
This role involves driving digital transformation in the automotive industry using IoT and AI technologies, focusing on connected vehicles and data-driven solutions. It requires expertise in telematics, cloud platforms, and collaboration with cross-functional teams.
PTP Analyst
Company: IBM
Location: Heredia, CR
Posted Dec 08, 2025
The text describes an IBM Consulting intern role involving collaboration on client projects, utilizing latest technologies, and opportunities for skill development and career growth. It outlines responsibilities and requirements for the position.
Technical Support Professional Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
IBM's internship offers roles in Power Hardware support, focusing on designing productivity aids. Required skills include computer architecture, programming, and debugging. Opportunity to engage with complex hardware and collaborate on innovative solutions.
Accounts Receivables Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 08, 2025
This role involves working with clients on digital transformation projects, requiring skills in finance and technology. IBM Consulting offers a supportive environment with growth opportunities and advanced tools like AI and hybrid cloud solutions.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 08, 2025
This job description highlights a career in IBM Consulting focused on delivering innovative solutions through global collaboration, technical expertise, and strategic SAP implementations. It emphasizes opportunities for professional growth, client impact, and working with cutting-edge technologies.
Firmware Developer
Company: IBM
Location: Waterford, IE
Posted Dec 08, 2025
This job posting seeks a software developer with expertise in operating systems and low-level programming to contribute to IBM's Linux kernel enhancements for IBM Z. Responsibilities include design, implementation, and collaboration with open-source communities, requiring 3+ years of experience in C/C++/Assembly and familiarity with IBM Z architecture.