Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Staff Fullstack Software Engineer - Growth Monetization
Company: Dropbox
Location: Canada
Posted Dec 05, 2025
The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position offers high visibility, impact on revenue growth, and the opportunity to shape the future of Dropbox monetization.
Lead .NET Engineer (Platform Architecture)
Company: Prodigi Group
Location: UK
Posted Dec 05, 2025
Prodigi is a leading global print-on-demand platform founded in 2014. They are hiring a senior technical leader to shape the architecture of their core platform, focusing on correctness, robustness, data integrity, and long-term simplicity. The role involves defining the technical blueprint for Prodigi's next decade and influencing their shipping engine, global routing logic, product creation pipelines, and public API.
Staff Data Engineer
Company: Henry Schein One
Location: USA
Posted Dec 05, 2025
The job posting is for a Staff Engineer position at Henry Schein One, a global leader in dental management analytics communication and marketing software. The role involves developing and enhancing ETL processing of large data sets, troubleshooting and resolving customer issues, monitoring and improving observability of reporting solutions, mentoring junior software engineers, and collaborating with senior leaders. The company offers competitive compensation, excellent benefits, and a great place to work with fantastic people.
Partner Operations Manager
Company: Airbnb
Location: Canada
Posted Dec 05, 2025
The Partner Operations Manager role at Airbnb Canada is a full-time position responsible for managing partner and service performance, driving operational excellence, and ensuring high-quality support for the Airbnb community. The ideal candidate should have 10+ years of experience in customer service or operations, strong analytical skills, and excellent communication and stakeholder management abilities.
Product Marketing Manager
Company: Magnet Forensics
Location: USA
Posted Dec 05, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. They are seeking an experienced Product Marketing Manager to join their high-performing marketing team. The role involves developing customer profiles, creating messaging and content, collaborating with sales and demand generation teams, and providing sales enablement materials. Magnet Forensics values diversity, inclusion, and continuous learning, and offers competitive compensation and benefits.
Enterprise Account Manager
Company: QuinStreet
Location: USA
Posted Dec 05, 2025
This job posting highlights a strategic role in a fast-growing company with opportunities for leadership growth, measurable impact, and collaboration across departments. The position emphasizes data-driven strategies, client success, and career advancement potential.
Medical Information Client Manager / Team Lead - (German and English speaking)
Company: EVERSANA
Location: Europe,UK
Posted Dec 05, 2025
EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and building an inclusive culture. The company offers a variety of roles, including Medical Information, which supports the safe and effective use of pharmaceutical products by providing evidence-based information to healthcare professionals, patients, caregivers, and payers.
Staff Engineer - Applied AI
Company: Zapier
Location: North America,EMEA
Posted Dec 05, 2025
Zapier is hiring a Staff Applied AI Engineer to lead the AI Capabilities team, which is responsible for building a unified AI platform that powers all AI products at Zapier. The role requires deep technical expertise in LLMs, orchestration, evaluation, and runtime systems, as well as the ability to shape the platform's architecture, guide technical decisions, and collaborate with product teams.
Sr. SW Engineer - Rules
Company: Visa
Location: Brazil
Posted Dec 05, 2025
Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and fintech, collaborating with Visa to address legacy system challenges. The company emphasizes innovation, security, and scalability, with a remote engineering role requiring expertise in AWS, microservices, and distributed systems.
Staff Fullstack Software Engineer - Growth Monetization
Company: Dropbox
Location: USA
Posted Dec 05, 2025
The role of Staff Software Engineer on the Growth Monetization team at Dropbox involves leading technical strategy for checkout, trial, and subscription systems, architecting AI-powered solutions to optimize conversion funnels and reduce churn, and mentoring a team of 15 engineers. The position requires 12+ years of software engineering experience, strong full-stack skills, and experience designing scalable, high-reliability systems. The role offers substantial exposure to Growth leadership and the opportunity to shape the technical direction of a critical revenue-driving platform.
Sr. Director - Applied AI
Company: Zapier
Location: North America,EMEA
Posted Dec 05, 2025
Zapier is seeking a Senior Director of Engineering to lead their AI Orchestration engineering organization. The role involves managing engineering squads to innovate and deliver AI solutions, shaping the future of AI-powered automation for millions of customers. Zapier values diversity, remote work, and a culture of technical excellence.
Data Product Manager
Company: InPost
Location: Poland
Posted Dec 05, 2025
InPost is a leading European ecommerce parcel delivery platform with a network of automated parcel machines and pickup/dropoff points. They are seeking an exceptional Product Manager to join their Data & AI domain, focusing on designing and scaling data-driven products and leveraging AI for business impact.