Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Wealth Protection Planning Attorney
Company: Steinbacher Goodall & Yurchak
Location: USA
Posted Dec 05, 2025
The law firm is seeking a driven legal professional to join their team and help expand their reach and elevate client experience. The role involves crafting tailored legal solutions, being a client champion, delivering exceptional service, leading with integrity, engaging locally, streamlining and improving processes, and staying connected with clients. The firm offers remote flexibility, a supportive team culture, growth opportunities, and mission-driven work.
Senior Product Manager - AI
Company: Hostaway
Location: Europe
Posted Dec 05, 2025
Hostaway is a SaaS startup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a Senior Product Manager AI to shape the AI product strategy, drive outcomes, and ensure seamless AI-powered features in their SaaS product. The role offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, and a dynamic team culture.
Staff Backend Engineer - Grafana k6
Company: Grafana Labs
Location: USA
Posted Dec 05, 2025
The job posting is for a Staff Backend Engineer position at Grafana Labs, working on Grafana k6 and Grafana Cloud Synthetics. The role involves designing and implementing scalable services, working with product teams, and contributing to the long-term strategy. The company values remote work, open-source culture, and offers competitive compensation and RSUs.
Retail Specialist
Company: Trafilea
Location: Argentina
Posted Dec 05, 2025
Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue, 12M+ customers, and a global presence, they offer opportunities to scale digitally native brands. The role involves leading retail launches, vendor management, and AI innovation while working with a dynamic, remote team.
Head of Systems Implementation – Pricing & Market Access (NAVLIN)
Company: EVERSANA
Location: UK
Posted Dec 05, 2025
EVERSANA is a global company with over 7000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They serve clients ranging from biotech startups to established pharmaceutical companies. The company values diversity, inclusion, and patient-centricity, and is looking for a leader to head their NAVLIN Market Access & Pricing Systems Implementation Services practice.
Data Quality Administrator
Company: Cendyn
Location: Singapore
Posted Dec 05, 2025
Knowland by Cendyn seeks a Market Data Administrator to manage data pipelines and client support across EMEA and APAC regions. The role involves data management, client support, documentation, and special projects. Ideal for those with experience in data management or customer service, offering opportunities in the SaaS industry.
Senior Data Scientist - Fraud
Company: Mercury
Location: USA
Posted Dec 05, 2025
Mercury is a fintech company building a financial stack for startups. They are hiring a Data Scientist to join their Fraud and Limits team to detect, monitor, and mitigate fraud while ensuring a smooth customer experience. The role involves developing dashboards, conducting analyses, building machine learning models, and collaborating with cross-functional teams.
Associate Software Engineer – Hardware Emulation (Virtual)
Company: Boeing
Location: USA
Posted Dec 05, 2025
The Boeing Company is seeking an Associate Software Engineer for their Hardware Emulation Virtual team in Berkeley, Missouri. The role involves designing, developing, testing, and integrating software models to emulate hardware components and systems. The ideal candidate should have experience in software development, virtualization technologies, and hardware emulation. The position offers a competitive pay range and benefits.
Real Specialist
Company: Lightspeed Systems
Location: USA
Posted Dec 05, 2025
The role of Client Success Renewal Specialist at Lightspeed Systems involves managing client relationships, focusing on renewals, account updates, and licensing changes. The ideal candidate should have 1-2 years of client service experience, a pleasant disposition, excellent communication skills, and the ability to meet deadlines. Proficiency in Microsoft Office Suite and experience with Salesforce and the SaaS industry are preferred.
Study Design Lead – Clinical Research , Central Labs Services
Company: labcorp
Location: USA
Posted Dec 05, 2025
Labcorp is a leading global life sciences company that provides diagnostics and drug development services. They offer central laboratory services for global clinical trials and are seeking a Study Design Lead to join their team. The position involves interpreting sponsor protocol requirements, liaising with internal departments, and providing consultancy on study design choices.
Senior Database Automation Engineer
Company: Upwork
Location: Remote
Posted Dec 05, 2025
Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database management and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, and optimizing database performance. The position requires hybrid expertise, strong programming skills, database experience, SQL proficiency, cloud and DevOps familiarity, and an automation mindset.
Analyst - Credit Cards
Company: Sunbit
Location: USA
Posted Dec 05, 2025
Sunbit is a fintech company that offers financial technology solutions for real-life situations. They provide a fast, fair, and simple credit experience through their AI-native platform and mobile app. Sunbit is known for its high approval rates, zero consumer fees, and a people-centered culture. They have a nationwide network of over 30,000 in-person merchant locations and have been recognized as one of the fastest-growing and most admired fintech companies.