Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Partner Marketing Manager, Co-Marketing
Company: Webflow
Location: USA
Posted Dec 05, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Partner Marketing Manager to develop joint go-to-market plans with partners, design and execute comarketing programs, and manage Marketing Development Funds. The role requires 3+ years of B2B marketing experience in partner channel or comarketing in SaaS.
Principal Technical Program Manager
Company: Unqork
Location: Germany
Posted Dec 05, 2025
The text highlights Unqork's capabilities in empowering enterprises through AI-native applications, reducing technical debt, and driving digital transformation for major clients like Allianz. It emphasizes innovation, security, and collaboration in complex enterprise projects.
Manager - Corporate Sales
Company: HubSpot
Location: USA
Posted Dec 05, 2025
The job description outlines the responsibilities and qualifications for a Corporate Sales Manager role at HubSpot. The role involves leading and coaching a team of sales specialists in a fast-paced environment. The ideal candidate should have experience in sales leadership, high emotional intelligence, an entrepreneurial mindset, and strong communication skills. HubSpot offers a competitive compensation package and benefits.
Senior Software Engineer | Cloud
Company: ExtraHop
Location: Remote
Posted Dec 05, 2025
The Sr Software Engineer position at Cloud Services team involves building a fault-resilient, highly available, and customer-centric platform. The role requires designing, developing, and maintaining services in Go and Python, leading agile development processes, and providing technical leadership. The ideal candidate should have 7+ years of backend development experience, strong knowledge of Go or Python, and experience in building and scaling distributed systems.
Enterprise Account Executive - Symmetry
Company: Gusto, Inc.
Location: USA
Posted Dec 05, 2025
Symmetry Software is a payroll infrastructure company that powers paychecks for over 64 million workers annually. They offer integrated payroll tax APIs and software tools to help companies with tax compliance and building payroll applications. The Account Manager role involves nurturing customer relationships, guiding growth, and collaborating with various teams to deliver value and maintain Symmetry's reputation for excellence.
Deal Desk Analyst
Company: Twilio
Location: Canada
Posted Dec 05, 2025
Twilio is hiring a Deal Desk Analyst to support their NAMER Go-to-Market motion. The role involves establishing relationships with various teams, ensuring deal momentum, providing customer service, and supporting the sales team. The ideal candidate should have a degree or relevant experience, advanced Excel skills, and a self-starter attitude.
Senior MacOS Engineer
Company: Goodnotes
Location: Europe,Asia
Posted Dec 05, 2025
The text describes the values and mission of Goodnotes, a company that builds Mac desktop and iPad apps for notes capture and presentation. They are looking for a Senior macOS Engineer to help build and refine their native desktop experience, collaborating with cross-functional teams. The role involves building mission-critical services, architecting scalable solutions, implementing elegant solutions, and continuously improving development practices. The company values learning, growth, and user obsession.
EDI Integration Engineer II
Company: American Specialty Health Incorporated
Location: USA
Posted Dec 05, 2025
This job posting outlines a remote EDI Integration Engineer II role with responsibilities in file transformations, EDI transactions, and system documentation. It specifies qualifications including SQL, Python, and healthcare EDI standards, along with remote work requirements and salary range of $72k-$110k.
Senior Solutions Architect
Company: Grafana Labs
Location: Germany
Posted Dec 05, 2025
Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate should have experience with observability technologies, Kubernetes, cloud platforms, and excellent communication skills.
Enterprise Account Executive
Company: Twilio
Location: Singapore
Posted Dec 05, 2025
Twilio is seeking a New Business Enterprise Account Executive to join their rapidly growing team. The role involves prospecting, solution selling, and acquiring G2K Enterprise accounts in various industries in China. The position requires strong interpersonal and communication skills, analytical account development strategy, and the ability to influence and build effective working relationships.
Account Executive - Startups
Company: Mercury
Location: Remote
Posted Dec 05, 2025
Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, partnering with the SDR team, identifying new lead sources, converting signups into long-term champions, managing high-velocity sales cycles, collaborating with the Relationship Management team, working cross-functionally with the Partnerships team, and translating customer feedback into product development insights.
Senior Solutions Architect
Company: Grafana Labs
Location: UK
Posted Dec 05, 2025
Grafana Labs is seeking a Senior Solutions Architect to join their Customer Experience team. The role involves working closely with customers to help them solve complex problems, accelerate adoption, and drive business outcomes using Grafana. The ideal candidate will have extensive experience with observability technologies, strong communication skills, and a passion for helping customers succeed.