Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
DevOps Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
This job posting seeks a Cloud DevOps Engineer with 25 years of experience to join an infrastructure team. The role involves developing new features, conducting code reviews, collaborating with cross-functional teams, and maintaining technical documentation. Required skills include cloud technologies (IBM/AWS/Azure/GCP), programming languages (JavaScript/Python/Go), Linux administration, CICD tools, Kubernetes, and DevSecOps principles. Preferred experience includes microservices, high-availability environments, and AI-assisted development.
Technology Portfolio Specialist
Company: IBM
Location: MADRID, ES
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, focusing on a role that contributes to HashiCorp's offerings now part of IBM. The role involves managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions. It requires technical knowledge of HashiCorp's suite, cloud infrastructure security, DevOps processes, and familiarity with various tools and systems.
Infrastructure Specialist - System Administration
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with visionaries across industries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves developing infrastructure strategies for cloud-based solutions, administering environments, and mentoring junior specialists.
HR Summer Internship 2026
Company: IBM
Location: Armonk, US
Posted Dec 05, 2025
The text is a job posting for an HR internship at IBM's headquarters in Armonk, NY. The internship focuses on various HR functional areas and provides opportunities to work with talented HR professionals, learn new skills, and make an impact. The required education is a high school diploma or GED, with a preferred bachelor's degree. The role requires excellent communication skills, time management, and proficiency in Microsoft Office. Preferred experience includes HR experience.
Software Development Engineer in Test (SDET) - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using latest technology platforms. The company values curiosity, continuous learning, diversity, and inclusion. It provides training, promotion opportunities, feedback, and benefits like flexible working, sabbaticals, and pension plans. The role of Software Development Engineer in Test involves designing, developing, and implementing automation solutions using tools like Red Hat Ansible, HashiCorp Terraform, and IBM RNA.
Technical Consultant-Identity & Access Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The successful candidate will be a CyberArk Certified Delivery Engineer or equivalent, with experience in implementing and managing Privileged Access Management solutions using CyberArk technology. The role requires designing, deploying, and enhancing PAM solutions, as well as providing security architecture and infrastructure setups. The candidate should have 8+ years of industry experience in Identity Management and Governance products, with a minimum of 5+ years of experience in implementing and managing Saviynt IGA solutions.
Entry Level Product Manager - Global Asset Recovery Services
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is a job description for a Product Manager role at IBM. It highlights the responsibilities, required skills, and preferred qualifications for the position. The role involves collaborating with cross-functional teams, supporting product teams, and driving efficiency in product management processes. The position offers an opportunity to work on innovative projects and contribute to the success of IBM's products.
System Administrator (Citrix)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
This role offers opportunities for career growth and technical expertise in IBM Consulting, focusing on client collaboration and innovation in cloud and AI solutions. The position emphasizes long-term relationships, technical skills development, and impactful problem-solving in a global environment.
Software Engineer - Database Drivers and Data Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text is a job description for a software engineer role at IBM, focusing on developing tools and products for the AstraDB, Apache Cassandra, and DataStax Enterprise ecosystem. The role involves design, development, integration, and customer support, with a focus on open-source projects and cloud-native technologies.
Consultant(e) Stagiaire IAOps– IBM France H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 05, 2025
The text is a job posting for a 6-month internship at IBM's AMS AI OPS team. The role involves operational management and deployment of AI solutions in a dynamic environment. Key responsibilities include process automation, DevSecOps practices, data analysis, pipeline optimization, and performance monitoring. The ideal candidate should have a Master's degree in AI, DevSecOps, or Cloud technologies, proficiency in data science, machine learning, and cloud tools, and strong communication skills.
BPOプロジェクトチームリーダー
Company: IBM
Location: Kitakyushu, JP
Posted Dec 05, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for a BPO project team leader at IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and relevant experience.
Security Consultant - Guardicore
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and a constant quest for knowledge. It emphasizes the role's responsibilities, required education, and technical expertise, particularly in microsegmentation, zero trust, and network security.