Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
CS Producer
Company: Brilliant
Location: USA
Posted Dec 04, 2025
Brilliant is a company focused on creating interactive, adaptive, and fun learning experiences to develop problem-solving skills. They prioritize building a healthy business with a strong emphasis on innovation, collaboration, and impactful education. The job posting highlights opportunities for CS producers to design engaging learning games, with competitive compensation and benefits including health care, flexible PTO, and home office support. The company values adventure, excellence, and transparency while fostering a culture of creativity and continuous improvement.
Sr. Manager - Ads Product Policy
Company: Pinterest
Location: USA
Posted Dec 04, 2025
This job posting seeks a Sr Manager Ads Product Policy to lead the ad merchant and spam policy team, oversee policy development, collaborate with stakeholders, and set strategy for Pinterest's Policy team while managing a team of specialists and ensuring alignment with company values.
Senior Manager - Product Design
Company: Dropbox
Location: Canada
Posted Dec 04, 2025
The Senior Product Design Manager role at Dropbox focuses on leading high-quality design teams, shaping product vision, and fostering collaboration across departments to deliver exceptional customer experiences. The position emphasizes creating cohesive customer experiences, developing talented designers, and maintaining a culture aligned with Dropbox's values.
Salesforce/NetSuite Engineering Manager - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 04, 2025
Canonical, a leading open-source provider, offers innovative engineering roles with global collaboration and competitive benefits. The company emphasizes growth, excellence, and a distributed work environment.
Consultant - Professional Services Sales
Company: Anaplan
Location: Germany
Posted Dec 04, 2025
This job description highlights a pivotal role in driving professional services opportunities across the Central EMEA region, emphasizing collaboration with sales, customer success, and partner ecosystems to deliver measurable customer outcomes through strategic growth initiatives.
Senior Product Designer II - AI Billing
Company: HubSpot
Location: USA
Posted Dec 04, 2025
The job posting is for a UX team role at HubSpot's Commerce Hub Core Experiences team. The role involves designing AI-driven experiences for onboarding, billing, payment migrations, verification, secure document uploads, payouts, and account tools. The ideal candidate should have experience in high-craft end-to-end product systems, designing AI solutions, and working across complex organizations. The role requires shaping Commerce at HubSpot, crafting innovative solutions, owning end-to-end experiences, designing with craft and system thinking, leveraging data analytics and AI, collaborating across disciplines, measuring, learning, and iterating, and fostering a bold inclusive culture.
Product Manager III - HD/3D Lanes
Company: Mapbox
Location: USA
Posted Dec 04, 2025
Mapbox is a leading platform for location-aware businesses, focusing on autonomous navigation and HD 3D Lane Maps. They seek a Product Manager to redefine the industry, emphasizing innovation, customer focus, and technical expertise.
Account Executive, Mid Market - Hebrew speaker
Company: HubSpot
Location: UK
Posted Dec 04, 2025
HubSpot is evolving from an all-in-one suite into an all-on-one platform to help businesses grow better. The company offers a set of tools that support customer-facing teams, including Marketing, Sales, and Service. HubSpot's flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales. The MidMarket Account Executive role involves using inbound and outbound selling strategies to find new business and help them grow using HubSpot software.
Automotive Senior Solutions Architect (Korean Speaking)
Company: Mapbox
Location: USA
Posted Dec 04, 2025
Mapbox promotes itself as a leading platform for location-aware businesses, emphasizing its tools for navigation and developer adoption. The job posting highlights opportunities for Solutions Architects to design innovative mobility experiences while collaborating with global partners.
Senior Manager - Product Design
Company: Dropbox
Location: USA
Posted Dec 04, 2025
Dropbox is seeking a Senior Product Design Manager to lead product design teams in creating exceptional product experiences. The role involves shaping the vision and execution of critical product features, ensuring a seamless customer experience, and contributing to Dropbox's world-class design discipline. The ideal candidate will have experience leading design teams, a customer-centered approach, and a collaborative mindset.
iOS Software Engineer - Listing Clients
Company: Airbnb
Location: USA
Posted Dec 04, 2025
Airbnb's core business is hosting, which involves improving the host experience, launching new product verticals, and inspiring people to live richer lives by hosting on Airbnb. The company supports hosts who offer individual homes, experiences, service multiple homes, and hotels on the platform. The iOS engineer role focuses on building a delightful user experience for hosts throughout their journey, collaborating with various teams to design and deliver high-quality products on iOS.
Forward Deployed Engineer
Company: Canopy Connect
Location: USA
Posted Dec 04, 2025
Canopy Connect seeks a Forward Deployed Engineer to scale their API platform, focusing on customer success, technical implementation, and enterprise support. The role offers competitive compensation and growth opportunities.