Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
AI Specialist Intern – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Technology Sales Internship Program is seeking undergraduate and graduate students to join their Client Engineering team as AI Specialists. The program focuses on developing and deploying AI systems using the watsonx platform, with a collaborative and experiential sales environment. Interns will work on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.
Lifecycle Marketing Manager
Company: Green Dot Corporation
Location: USA
Posted Dec 04, 2025
Green Dot is seeking a Lifecycle Marketing Manager with CRM and automation expertise to drive customer engagement through digital banking solutions. The role offers remote work flexibility, competitive compensation ($109,300-$163,900), and opportunities to shape customer experiences while ensuring compliance with financial regulations.
Federal Associate Consultant
Company: IBM
Location: WASHINGTON, US
Posted Dec 04, 2025
The text describes the Associate Consultant role at IBM Consulting Federal, highlighting the opportunity to work with diverse clients, focus on professional development, and solve challenging business problems using hybrid cloud and AI technologies. The role requires onsite work in Washington DC and the ability to obtain a federal security clearance.
Cyber Operations Manager
Company: Optiv
Location: USA
Posted Dec 04, 2025
The Cyber Operations Manager over Threat Detection & Response is responsible for ensuring early and accurate detection, response, and containment for threats directed against clients. The role involves leading a 24x7 team, working closely with customers, enforcing policies, driving continuous improvement, managing staffing, developing staff, and overseeing threat intelligence reports. The position requires 12+ years of IT and Information Security experience, 5+ years leading technical Threat Detection and Response teams, and deep understanding of SIEM, EDR, regulatory compliance, and security laws.
Territory Manager
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 04, 2025
This job description outlines roles in managing territories, fostering agency partnerships, and achieving growth targets through strategic collaboration and operational excellence.
Technical Program Manager
Company: Monad Foundation
Location: Remote
Posted Dec 04, 2025
The Monad Foundation is seeking a Technical Program Manager to lead complex initiatives and drive organizational alignment. The role requires strong technical skills, leadership experience, and the ability to navigate the blockchain industry. The company offers challenging problems, a highly motivated team, and a culture of collaboration and high-quality output.
Senior Systems Engineer
Company: Veeam Software
Location: Remote, United Kingdom
Posted Dec 04, 2025
Veeam, a global leader in data resilience, emphasizes customer trust and innovation, inviting collaboration to drive growth and impact for major brands. The job post highlights opportunities to work with sales teams and evangelize products, with a focus on human verification through specific tags.
Group Manager- Transition
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Transitions and Transformations Lead. The position involves working with clients globally, driving digital transformation using agile methodologies, process mining, and AI-powered workflows. The role requires strong leadership, change management skills, and expertise in finance and accounting transitions.
Advanced MSK Physiotherapist
Company: GPDQ
Location: United Kingdom
Posted Dec 04, 2025
The job posting is for an Advanced MSK Physiotherapist to join a remote healthcare team. The role involves providing digital consultations and treatments for musculoskeletal conditions, with a focus on patient-centered care and promoting overall health and wellbeing. The position offers flexible working hours, remote working within the UK, competitive hourly rates, and access to various workstreams.
IT Technical Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The Technical Support Specialist Advisor role at IBM involves providing a full workload of technical services to employees, including software configuration, device setup, upgrades, reimaging, installation, support, and analysis. The position requires excellent communication, customer service, and problem-solving skills, as well as extensive knowledge of various operating systems, applications, and hardware. The role involves leadership, collaboration, and maintaining a professional attitude while delivering high-quality services.
Product Management Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This text describes a product management internship opportunity focusing on product lifecycle, cross-functional collaboration, and career development. It highlights skills in market research, customer value, and technical feasibility while emphasizing business impact and product ownership.
Associate Application Consultant Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. Interns can enhance their knowledge, gain professional experience, and build a compelling portfolio by working on client projects. The company prioritizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.