Exceptional Customer Service Jobs
1,498,914 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Contract Manager, Upmarket - German Speaker
Company: HubSpot
Location: Germany
Posted Nov 26, 2025
The role of a Contract Manager at HubSpot involves handling customer contracts, communicating with customers and internal colleagues, ensuring accurate resolution of inquiries, executing renewals, managing account-related tasks, and collaborating with various teams to drive growth and positive customer experiences. The ideal candidate should have fluency in English and German, negotiation or sales experience, passion for creating great customer experiences, problem-solving skills, prior account management and customer retention experience, clear communication skills, prioritization and organizational skills, and the ability to contribute to a positive team environment.
Director - Partner Field Sales
Company: Tanium
Location: Spain
Posted Nov 26, 2025
Tanium's partner ecosystem is critical for helping customers protect their organization, people, and what matters most. The company's technology allows customers to redefine what's possible with the power of certainty. The Director Partner Field Sales role supports sales leadership and partners to accelerate planning, customer prospecting, and overall new customer and ARR growth. Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering, securing more than 32M endpoints around the world.
Senior Cisco UCCE Support Engineer
Company: TTEC Digital
Location: Philippines
Posted Nov 26, 2025
TTEC Digital is seeking an experienced Cisco UCCE Senior Engineer to join their Contact Center Managed Services team. The role involves scripting and configuring UCCE Dialer applications, managing Cisco Dialer and Acqueon LCM platforms, and collaborating with business teams. The company values employee support and aims to create a thriving workplace. TTEC has been certified as a Great Place to Work for 2024-2025.
Personal Litigation Injury Protection Resolution Specialist
Company: Reserv
Location: USA
Posted Nov 26, 2025
Reserv, an insurtech company, seeks a PIP Resolution Specialist to enhance claims efficiency with competitive benefits and a focus on innovation. The role emphasizes problem-solving, empathy, and technology-driven processes while offering flexible work arrangements and professional development opportunities.
Associate Analyst - Cyber Threat Intelligence
Company: SONY global
Location: USA
Posted Nov 26, 2025
Sony Corporation of America is seeking a remote Associate Analyst Cyber Threat Intelligence role with responsibilities in threat analysis, security incident response, and collaboration across global teams. The position offers competitive pay, comprehensive benefits, flexible work arrangements, and career development opportunities, with a salary range of $85,000-$105,000 and potential bonuses.
Enterprise Solutions Engineer
Company: ElevenLabs
Location: Mexico,Argentina
Posted Nov 26, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. Their mission is to make information accessible in any voice, language, or sound. They offer a Creative Platform and Agents Platform powered by proprietary AI models. They are looking for a Solutions Engineer to scale their technical solutions for enterprise customers.
Principal Platform Architect
Company: Finalsite
Location: USA
Posted Nov 26, 2025
Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. They seek a Principal Platform Architect to lead the design and evolution of their next-generation platform, focusing on scalability, security, and modernization. The role involves strategic architecture, hands-on engineering, mentoring teams, and driving platform strategy across engineering teams.
Senior Data Scientist (Power Systems)
Company: Phaidra
Location: USA
Posted Nov 26, 2025
The job posting outlines responsibilities and qualifications for a role focused on developing electrical system ontology for data centers. The role involves creating tools for monitoring system telemetry, developing anomaly detection models, and collaborating with customer operations teams. The company seeks candidates with 3+ years of experience in electrical or power systems operations, a relevant degree, and strong problem-solving and communication skills.
Compliance Manager
Company: PLACE Corporate Careers
Location: USA
Posted Nov 26, 2025
The text is a job description for a Compliance Manager role at Blueprint Title and Southwest Land Title, which are part of the PLACE ecosystem. The role involves ensuring regulatory compliance, managing licensing requirements, and leading state market expansion efforts. The company values include grit, results, teamwork, and humility.
Senior Workday Architect
Company: Twilio
Location: Canada
Posted Nov 26, 2025
Twilio is seeking a Workday Senior Architect with expertise in Workday Recruit, CRM, Offer Management, Performance, Succession, and Feedback. The role involves system design, implementation, stakeholder collaboration, and data integrity management. The ideal candidate will have 5+ years of Workday configuration experience and strong interpersonal skills.
Counsel - Commercial Contracts
Company: S&P Global
Location: USA
Posted Nov 26, 2025
The role is for a fully remote Counsel Commercial Contracts position at S&P Global Mobility. The position involves drafting, reviewing, and negotiating various commercial contracts, managing the procurement agreement process, and conducting research. The ideal candidate should have a Juris Doctorate degree, at least 3 years of experience in drafting and negotiating contracts, excellent communication and negotiation skills, and a strong work ethic.
Sales Leader
Company: Mapbox
Location: USA
Posted Nov 26, 2025
Mapbox seeks a sales leader to drive growth and partnerships, emphasizing experience in enterprise software and location technology. The role involves managing ARR, building pipelines, and collaborating with teams to enhance customer value.