Exceptional Customer Service Jobs
1,498,961 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Engineering Manager - Localization and Site Discovery
Company: Webflow
Location: USA
Posted Nov 24, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for an Engineering Manager to lead the Localization and Site Discovery teams, focusing on enhancing global user experience and expanding platform reach. The role offers competitive compensation, benefits, and opportunities for growth.
Sales Operations Manager (Outbound Sales)
Company: Apollo.io
Location: Canada
Posted Nov 24, 2025
The role is for a Sales Operations Manager Outbound Sales to join the Revenue Operations team. The primary goal is to increase rep productivity by 5% through outbound pipeline generation. The role involves campaign operations, cross-team collaboration, and deliverability and capacity management.
Client Success Manager
Company: Modern Health
Location: UK
Posted Nov 24, 2025
The role of a Client Success Manager at Modern Health involves managing enterprise accounts, building relationships with global stakeholders, partnering with sales and internal teams, and driving engagement with mental wellness programs. The ideal candidate has experience managing large-scale client relationships, analyzing data, and achieving high retention, adoption, and expansion metrics.
Senior/Staff Technical Recruiter
Company: Runway
Location: USA
Posted Nov 24, 2025
The role is a Senior Staff Technical Recruiter at Runway, responsible for recruiting across Product Design and Engineering teams. The position involves managing the full cycle recruiting process, developing relationships with hiring managers, and designing unbiased interview processes. The company values diversity, pay equity, and offers a competitive salary range.
Solutions Engineer - Emerging Enterprise
Company: Lumos
Location: USA
Posted Nov 24, 2025
The role of a Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, structuring POCs, driving technical investments, and owning initiatives. The company values empathy, customer-centricity, and a desire to work in a high-growth startup environment.
Senior Product Manager | Cloud Security
Company: ExtraHop
Location: USA
Posted Nov 24, 2025
The role is for a Senior Product Manager in Cloud Security to lead the development of innovative security solutions for cloud and Kubernetes workloads. The position involves driving strategy, building relationships with customers and partners, and collaborating with cross-functional teams. The ideal candidate has 5+ years of product management experience, deep knowledge of cloud and Kubernetes security, and excellent communication skills.
Marketing Manager - Lifecycle
Company: Kraken
Location: UK
Posted Nov 24, 2025
Kraken emphasizes its mission-driven approach to crypto adoption, highlighting a global team and opportunities for marketing professionals to contribute to industry growth through innovation and customer-centric strategies.
Technical Lead
Company: Nearform
Location: UK
Posted Nov 24, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in the UK. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, healthcare, and a pension match.
Enterprise Account Executive
Company: Checkly
Location: USA
Posted Nov 24, 2025
Checkly is seeking a Senior Account Executive to join their sales team, offering remote work with NYC office access, competitive compensation, and opportunities to work with tech companies. The role emphasizes solving engineering challenges and growing enterprise accounts in a flexible, transparent startup environment.
Senior Database Reliability Engineer
Company: Webflow
Location: Argentina
Posted Nov 24, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for a Senior Database Reliability Engineer to join their team and ensure databases and applications are performant, scalable, and reliable. The role involves optimizing database performance, designing and maintaining libraries, implementing caching strategies, collaborating with product engineers, and supporting MongoDB and PostgreSQL in production environments.
Developer Success Engineer
Company: Vercel
Location: Netherlands,Germany,UK
Posted Nov 24, 2025
Vercel is hiring a Developer Success Engineer to guide customers through technical milestones, provide implementation guidance, troubleshoot issues, and create scalable resources. The role involves working with various customers, authoring documentation, partnering with teams, and identifying opportunities for growth.
Software Engineer - Security Assurance
Company: Grafana Labs
Location: Canada
Posted Nov 24, 2025
The job posting is for a Software Engineer Security Assurance position at Grafana Labs, a remote-first company. The role involves building and maintaining security systems, collaborating with cross-functional teams, and developing automated security assurance programs. The company values agile principles, high-velocity expectations, and an OSS-first mindset.