Exceptional Customer Service Jobs
1,499,153 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Cyber Security Analyst
Company: Immersive
Location: UK
Posted Nov 23, 2025
Immersive Labs is a leading cyber resilience solution provider that helps organizations improve their security posture through immersive threat simulations and readiness assessments. The company is hiring a Cyber Security Analyst to join their Risk & Security team in the UK, focusing on securing their internal estate and the Immersive One platform. The role involves operating security platforms, documenting SOPs, horizon scanning for threats, managing bug bounty programs, and conducting security audits. Immersive Labs offers a range of benefits and values, including flexibility, career development, and a sociable team culture.
Data Science Lead - Guest Funnel Science
Company: Airbnb
Location: USA
Posted Nov 23, 2025
The Community You Will Join is a Senior Staff Data Scientist role at Airbnb, focusing on using AI and causal inference to understand user behavior and build data products for a personalized experience. The role involves leading innovation efforts, shaping data strategy, collaborating with product teams, and demonstrating expertise in user behavior and sequence datasets in a marketplace setting.
Senior/Associate Fire Engineer – Expert Witness
Company: Jensen Hughes
Location: UK,Ireland
Posted Nov 23, 2025
Jensen Hughes is a global leader in fire protection engineering, risk analysis, and related security fields. They have a strong commitment to employee growth, trust, and integrity. The company offers a wide range of services and collaborates with clients to solve complex safety and security challenges.
Manager, Software Engineering - Expressive AI
Company: Figma
Location: Remote
Posted Nov 23, 2025
The Expressive AI team at Figma is responsible for applying generative AI models to design problems. The manager will lead a team of engineers to integrate AI techniques into creative workflows, partner with cross-functional teams, and hire/manage a team of engineers. The role requires experience in engineering management, AI advancements, and cross-functional collaboration.
Staff Engineer
Company: Cofactr
Location: USA
Posted Nov 23, 2025
Cofactr is a startup redefining the electronics supply chain with a platform combining software, marketplace, and logistics support. They are seeking a Senior Fullstack Engineer to architect and build product features, lead projects, collaborate with teams, and shape engineering culture as they scale. The role requires 8+ years of experience, expertise in React, TypeScript, Python, and Postgres, and excellent communication and leadership skills.
Business Development Representative - Backstage
Company: Spotify
Location: USA
Posted Nov 23, 2025
Spotify's Backstage platform is a leading open-source solution for developer portals, offering opportunities to enhance microservices and infrastructure. The company seeks a Business Development Representative to expand its customer base, with a focus on B2B sales and technology-driven growth. Benefits include competitive compensation, equity, and a strong emphasis on inclusivity and innovation.
Staff Salesforce Engineer - CRM Systems
Company: GitLab
Location: Remote
Posted Nov 23, 2025
The role is for a Staff Salesforce Developer to lead development of complex solutions for the Lead-to-Cash ecosystem, drive Go-To-Market initiatives, and partner with business leaders. The ideal candidate has 6+ years of Salesforce development experience, expertise in Apex, LWC, and SOQL, and a track record of building enterprise-grade applications.
Sales Development Representative - API/CPaaS
Company: Vonage
Location: USA
Posted Nov 23, 2025
The role of Sales Development Representative at Vonage API is crucial for generating sales pipeline and refining sales and marketing strategy. The position offers tremendous growth opportunities and the chance to develop skills in B2B technology sales and marketing. The company is growing rapidly and expects SDRs to grow to more senior positions as they gain experience and achieve higher levels of performance.
Sales Development Representative
Company: Sanity
Location: Europe
Posted Nov 23, 2025
Sanity.io is hiring a Sales Development Representative for their European team, emphasizing growth, innovation, and a supportive culture. The role involves building pipelines, collaborating with teams, and contributing to product strategy. The company highlights its mission to revolutionize content operations with a flexible platform and a diverse, inclusive culture.
Website Marketing Manager
Company: Code.org
Location: Remote
Posted Nov 23, 2025
Code.org is seeking a Website Marketing Manager to support their digital engagement strategy. The role involves website management, SEO, analytics, conversion optimization, and cross-functional collaboration. The ideal candidate should have a bachelor's degree, 5+ years of experience, and strong skills in UX/UI, SEO, and web performance tools.
Customer Support Specialist I
Company: SQUIRE
Location: USA
Posted Nov 23, 2025
SQUIRE is a leading business management system for barbershop owners, providing tools, resources, and guidance to help them attract customers, manage operations, and increase revenue. The company offers a Customer Support Specialist I position to assist customers and their clients, with a focus on providing timely assistance and troubleshooting issues. SQUIRE values diversity and provides equal employment opportunities.
Senior Product Marketing Manager
Company: Immersive
Location: USA
Posted Nov 23, 2025
Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They offer an immersive platform to simulate real-world threats, test skills, and measure performance. The company is growing rapidly, with over 300 employees globally and significant funding. They are hiring a Senior Product Marketing Manager to help build a new market category and drive the evolution of their flagship platform.