Exceptional Customer Service Jobs
1,499,153 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Global Head R&D
Company: Cerba Research
Location: Netherlands,UK
Posted Nov 23, 2025
The role involves leading global R&D strategy, managing teams, and ensuring regulatory compliance. It emphasizes innovation, leadership development, and client-focused solutions.
Channel Program Lead - Alliances & Channels
Company: Stripe
Location: USA
Posted Nov 23, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The Alliances & Channels A&C team is responsible for building a vibrant ecosystem of partners to accelerate Stripe's mission. The role described is a strategic leadership position responsible for taking a new channel strategy from concept to a global revenue-generating program, owning the business case, partner experience, and leading cross-functional teams to bring two critical new partner motions to market.
Manager, Mid-Market Sales
Company: Figma
Location: USA
Posted Nov 23, 2025
Figma is seeking a Manager Mid Market Sales to join their growing team, emphasizing innovation, collaboration, and opportunities to shape sales processes. The role offers leadership in a dynamic environment with competitive benefits and career growth prospects.
Enterprise Sales Development Representative
Company: Avive
Location: USA
Posted Nov 23, 2025
Avive Solutions Inc is a growth stage Automated External Defibrillator (AED) company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, sudden cardiac arrest, by innovating AED technology coupled with a first-of-its-kind software platform solution. The Enterprise SDR role is responsible for pipeline growth by identifying and developing new business opportunities with large enterprises, conducting high-volume outbound outreach, and setting qualified meetings.
Senior Manager - Operations Enablement
Company: Alma
Location: USA
Posted Nov 23, 2025
The job posting is for a Senior Manager Operations Enablement role at Alma, a company that supports mental health insurance providers. The role involves leading a team of enablement professionals, designing and executing scalable enablement strategies, and partnering with various teams to drive performance and impact. The ideal candidate should have experience in learning and development, people management, and be passionate about mental health and diversity, equity, and inclusion.
Senior Quality Engineer (iOS)
Company: Goodnotes
Location: Singapore
Posted Nov 23, 2025
Goodnotes is a company that believes in unleashing the potential of individuals by merging human creativity with AI capabilities. They aim to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. The company values include dreaming big, building great things, operating like an owner, winning like a sports team, learning and growing fast, and sharing passion. They are looking for a Quality Engineering team member to join their PSM Performance Stability Monitoring squad, focusing on performance, stability, and automation for their iOS and cross-platform applications.
Engineering Manager - Software Supply Chain Security: Auth Infrastructure
Company: GitLab
Location: USA
Posted Nov 23, 2025
The role of Engineering Manager for the Auth Infrastructure team at GitLab involves leading a team to build and scale the authentication infrastructure layer, focusing on distributed systems, proxy technologies, and infrastructure security. The role emphasizes team health, hiring, and collaboration with other teams to ensure seamless integration across GitLab's architecture.
Account Executive - SMB
Company: Sprout Social
Location: Australia
Posted Nov 23, 2025
Sprout Social is seeking a highly driven, collaborative, and tech-savvy SMB Account Executive to join their Sales team in New South Wales or Victoria, Australia. The role involves driving new business, generating pipeline coverage, using solution-based value selling, partnering with team members, and owning performance metrics. The company offers a supportive environment for career growth and development.
Field Marketing Manager
Company: Zendesk
Location: Netherlands
Posted Nov 23, 2025
The job description is for a Field Marketing Manager position in the BENELUX region. The role involves developing and executing a comprehensive marketing strategy, collaborating with sales teams, and driving demand generation initiatives. The ideal candidate should have experience in B2B and SaaS environments, be a native Dutch speaker, and have a creative vision for marketing campaigns.
Presales consultant - NEC Revenues and Benefits
Company: NECSWS
Location: UK
Posted Nov 23, 2025
NEC Software Solutions is a global tech company with over 3000 employees across six countries. The job posting seeks a Presales Consultant to support revenue and benefits solutions, emphasizing collaboration, technical expertise, and customer engagement. The role offers competitive benefits including medical cover, holiday entitlement, and pension contributions.
Sr Customer Data Analyst
Company: n8n
Location: Europe
Posted Nov 23, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n is focused on developing reliable usage tracking foundations, turning data into actionable insights, and enabling teams through dashboards and frameworks to drive product-led growth and optimize pricing and GTM strategies.
Product Manager - Senior
Company: Blackbaud
Location: India
Posted Nov 23, 2025
The job posting seeks an experienced Product Manager with a finance background to lead the strategy and delivery of a core Financial Models product. The role requires strong cross-functional collaboration skills, particularly with engineering and UX teams, in an agile environment. The ideal candidate should have a keen interest in leveraging emerging technologies like AI.