Exceptional Customer Service Jobs
1,499,153 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Head of Revenue Operations
Company: Mapbox
Location: USA
Posted Nov 23, 2025
This job description highlights Mapbox's leadership in real-time location technology and seeks a strategic Rev Ops leader to drive sales growth through data analytics, forecasting, and cross-functional collaboration. The role emphasizes innovation, operational excellence, and a fast-paced pre-IPO environment with competitive compensation and a commitment to diversity.
Senior Analyst, Financial Operations - Transportation
Company: Reserv
Location: USA
Posted Nov 23, 2025
Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking a Senior Analyst to lead financial reconciliations and process improvements for their transportation customers. The role requires strong analytical skills, experience with financial tools, and the ability to work in a fast-paced environment.
Senior Go-to-Market (RevOps) Engineer
Company: Skedda
Location: Europe
Posted Nov 23, 2025
Skedda offers a competitive salary, flexible work, and a collaborative environment. The role involves developing software and contributing to product improvements. The company emphasizes quality, ownership, and innovation.
Social & Creative Strategy Manager
Company: Megaport
Location: USA
Posted Nov 23, 2025
Megaport, a global leader in Network as a Service (NaaS), emphasizes a collaborative and supportive work culture with a focus on innovation and customer-centricity. The role seeks a creative leader to shape brand narratives across multiple channels while driving community engagement and content quality through strategic storytelling and cross-functional collaboration.
Data Engineer
Company: Zapier
Location: North America,EMEA
Posted Nov 23, 2025
Zapier is seeking a Data Engineer to help shape data systems and scale automation globally. The role involves building scalable data services, collaborating with teams, and ensuring data reliability. The company emphasizes diversity, remote work flexibility, and a commitment to inclusion.
Senior Software Engineer
Company: SciLeads
Location: UK
Posted Nov 23, 2025
SciLeads is a fast-growing, award-winning SaaS company in the life science and pharmaceutical industry. They are seeking an experienced Senior Software Engineer to lead technical vision and drive the development of their platform. The company values putting people first and offers a fully remote working culture with various benefits.
Cloud Data Engineer (SQL, AI Search, and Observability)
Company: OnBoard
Location: USA
Posted Nov 23, 2025
The Cloud Data Engineer role involves designing, deploying, and operating SQL Server workloads and AI search platforms. Key responsibilities include building AI search and Elasticsearch clusters, collaborating with developers and ML teams, integrating observability, optimizing SQL queries, securing data access, automating operations, implementing IaC, driving incident resolution, and maintaining technical documentation. The ideal candidate should have 3-5 years of experience managing Microsoft SQL Server, strong experience with full-text and semantic search, experience with RAG/LLM architectures, proficiency in tuning database performance, experience with observability platforms, automation scripting, and Infrastructure-as-Code.
Sr. Data Engineer
Company: Zapier
Location: North America
Posted Nov 23, 2025
Zapier is a company that builds automation and AI products to help businesses scale. They are looking for a Senior Data Engineer to help shape the future of data usage in their products. The role involves architecting and scaling data systems, defining data architecture and standards, driving standards quality and governance, performance tuning, maintenance and optimization, advancing reusability and enablement, and influencing technical direction. Zapier values diversity, inclusion, and remote work.
Lead Counsel - Privacy
Company: HubSpot
Location: USA
Posted Nov 23, 2025
HubSpot is seeking a lead counsel for privacy, data protection, and security to provide strategic advice, monitor emerging laws, lead compliance efforts, and partner with regulators. The role requires deep knowledge of global privacy regulations, experience with AI governance, and strong communication skills.
Director of Vertical Marketing - Student Loan Refinance
Company: QuinStreet
Location: USA
Posted Nov 23, 2025
The job posting is for a Director of Vertical Marketing Student Loan Refinance role at AmONE Financial Solutions. The position involves managing client relationships, optimizing campaigns, and contributing to the growth of the vertical. The ideal candidate should have strong relationship-building skills, excellent communication abilities, and experience in account management within digital media or performance marketing.
Director of Vertical Marketing - Small Business Loans
Company: QuinStreet
Location: USA
Posted Nov 23, 2025
The job posting is for a Director of Vertical Marketing Small Business Loans at AmONE Financial Solutions. The role involves managing client relationships, optimizing campaigns, and contributing to the growth of the vertical. The ideal candidate should have strong relationship-building skills, excellent communication abilities, and experience in account management within digital media or performance marketing.
Solutions Architect - WAMS
Company: SpryPoint
Location: USA
Posted Nov 23, 2025
SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the metertocash process, with a focus on customer success and continuous improvement.