Exceptional Customer Service Jobs
1,499,153 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Qlik Sense (On-Prem) Consultant
Company: Innovecs
Location: Ukraine
Posted Nov 22, 2025
Innovecs is a global digital services company with a presence in multiple countries. They specialize in software solutions and have received several awards for employee engagement and wellbeing. The company offers flexible hours, competitive compensation, and a comprehensive benefits package. They are currently seeking a Qlik Sense OnPrem Consultant.
Senior Machine Learning Scientist (Recommender Systems) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and employee benefits. The company values innovation, customer service, and diversity. The Recommender Systems group focuses on delivering personalized product rankings and recommendations.
Product Marketer - Platform Marketing
Company: HubSpot
Location: USA
Posted Nov 22, 2025
This job description outlines a role within HubSpots Platform Marketing team, focusing on ecosystem growth through product marketing and project management. The position requires strategic storytelling, cross-functional coordination, and ownership of communications for app partners and developers. Key responsibilities include managing launch campaigns, roadmap coordination, and process optimization. The role emphasizes skills in product marketing, project management, and data-driven decision making, with compensation ranging from $88,000 to $132,000.
Global Marketing Operations Manager
Company: Saviynt
Location: USA
Posted Nov 22, 2025
The role is for a proactive, data-driven Global Marketing Operations Manager to streamline processes, improve automation, and power smarter decision-making across the global marketing organization. The ideal candidate will have 3-5 years of experience in Marketing Operations, Marketing Automation, or RevOps, strong Salesforce admin skills, experience owning HubSpot end-to-end, and exposure to Outreach, LeanData, or similar tools. The role involves Salesforce and Revenue Analytics, Marketing Automation and HubSpot Leadership, Insight-Driven Reporting, Process Optimization, and Cross-Team Collaboration.
Everboarding Programs Manager
Company: OpenTable
Location: USA
Posted Nov 22, 2025
OpenTable, a leader in the restaurant industry, is seeking a Program Manager to join their RSS Enablement team. The role involves designing and managing training programs for sales and service teams to optimize performance and drive company growth. The ideal candidate should have experience in program management, sales enablement, and SaaS companies, with a strong track record in building and managing high-impact enablement programs.
Named Enterprise Account Executive
Company: Saviynt
Location: Italy
Posted Nov 22, 2025
Saviynt promotes its AI-powered identity platform as a trusted solution for organizations, emphasizing security, efficiency, and compliance benefits. The text highlights job opportunities in Italy for enterprise sales roles, detailing requirements and company culture as a dynamic, growth-oriented environment.
Software Development Engineer II - API
Company: Mapbox
Location: UK
Posted Nov 22, 2025
Mapbox is a leading real-time location platform for businesses, offering tools for navigation, traffic, and mapping. They are hiring a Software Development Engineer for the Navigation Traffic team to develop and maintain web services for navigation initiatives. The role involves rapid development, system design, operational excellence, and collaboration.
Senior Machine Learning Scientist (Generative AI) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and benefits like donation matching and travel perks. The company values innovation, customer service, and diversity.
Middle System/Business Analyst (Supply Chain)
Company: Innovecs
Location: Ukraine
Posted Nov 22, 2025
Innovecs is a global digital services company specializing in software solutions for various industries. They are a fast-growing company with a strong focus on employee engagement and well-being. The company offers flexible work hours, competitive compensation, and a supportive work environment.
Senior Machine Learning Scientist (User Modelling/Representation Learning) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is a leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and employee benefits. The company values innovation, customer service, and diversity. The role involves working on representation learning and embedding latent representations of entities across the platform.
Principal Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 22, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Principal Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires extensive experience, technical expertise, and strong leadership skills.
Senior Engineering Manager - Core Experience Web
Company: Dropbox
Location: USA
Posted Nov 22, 2025
The role of Senior Engineering Manager at Dropbox involves leading a team of engineers to maintain and improve the core user-facing web platform, ensuring high quality and reliability of Dropbox's main product. The manager will partner with a Product Manager to execute critical business objectives, drive innovation, and manage a team of 12-25 engineers. The ideal candidate should have strong leadership skills, technical expertise, and experience managing engineering organizations.