Exceptional Customer Service Jobs
1,499,153 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Sr Salesforce Administrator
Company: First Advantage
Location: Remote
Posted Nov 22, 2025
The job description outlines the responsibilities and requirements for a Senior Salesforce Administrator role at First Advantage. The role involves day-to-day configuration, support, maintenance, and improvement of the Salesforce platform across multiple business units. The ideal candidate should have 5+ years of hands-on Salesforce administration experience, strong understanding of Salesforce best practices, and experience with Sales Cloud, Service Cloud, and integration with tools like Salesloft, ZoomInfo, and DocuSign.
Enterprise Account Executive
Company: Rain Technologies Inc.
Location: Remote
Posted Nov 22, 2025
Rain, a fast-growing fintech company with $400M in funding, seeks experienced sales professionals. They emphasize innovation, diversity, and competitive benefits while highlighting their mission-driven culture and global team.
Sales Director
Company: Cloudbeds
Location: North America
Posted Nov 22, 2025
The Sales Director role at Cloudbeds involves leveraging expertise in hospitality technology to drive high-value ARR, build relationships, and position Cloudbeds as the go-to solution for independent hotels. The role focuses on acquiring new clients, creating sales forecasts, and collaborating across teams to deliver the best solutions while enjoying the journey of transforming hotel tech.
Senior Full Stack Engineer II
Company: Alma
Location: USA
Posted Nov 22, 2025
Alma is seeking a mission-driven Senior FullStack Engineer II to build tools for mental health providers, offering competitive benefits and a remote-first work environment with opportunities for growth and impact.
Senior Research Program Manager - Information Sharing
Company: Netflix
Location: Remote
Posted Nov 22, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Insights team plays a crucial role in uncovering and sharing deep human insights to guide innovations across Netflix. The role involves working with researchers, data practitioners, and leaders to ensure insights have optimal business impact. Strong communication, storytelling, and collaboration skills are essential.
Client Happiness Servicing Associate
Company: Earnest
Location: USA
Posted Nov 22, 2025
This job description outlines a Client Happiness Servicing Associate role with responsibilities including customer support, product promotion, payment assistance, and team collaboration. It specifies qualifications like customer service experience, communication skills, and familiarity with financial processes, with a start date of January 12, 2026.
Clinical Educator
Company: Lingraphica
Location: Remote
Posted Nov 22, 2025
Lingraphica seeks a Clinical Educator to provide training and support for speech-language pathologists, focusing on AAC technology. The role involves demos, webinars, and collaboration with teams. Benefits include competitive pay, comprehensive benefits, and career growth opportunities.
Senior/Staff Product Designer
Company: Grow Therapy
Location: USA
Posted Nov 22, 2025
This job posting highlights a senior-level Product Designer role focused on mental health tech, emphasizing strategic impact, cross-functional collaboration, and leadership in design excellence. The position offers opportunities to shape innovative solutions, drive product strategy, and work on high-impact projects with significant user reach.
Senior Golang Developer - SCAYLE Storefront
Company: ABOUT YOU SE & Co. KG
Location: Europe
Posted Nov 22, 2025
The job description is for a Senior Golang Developer to join the SCAYLE Storefront Platform Unit in Hamburg or remote within the EU. The role involves building a platform for tenants to deploy frontend services, ensuring smooth deployment processes, working on a robust product in the AWS ecosystem, and collaborating with the Tech Lead to explore new technologies. The ideal candidate should have 3+ years of experience in building complex backend APIs, proficiency in Go development, and experience with Kubernetes, Terraform, relational databases, and key-value stores. The company offers benefits such as flexible working times, discounts on their online shop, language courses, sports courses, subsidized public transportation, free choice of hardware, a state-of-the-art tech stack running on AWS, a modern office in Hamburg, an international working environment, and German health insurance.
Senior Content Creator - Test Prep and ELA
Company: Khan Academy
Location: USA
Posted Nov 22, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer a wide range of educational content and practice materials for PreK-12th grade and early college core academic subjects, with a focus on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly those in historically under-resourced communities. They are looking for a Senior Content Creator to manage and drive development in the Test Prep domain, specifically focusing on SAT, with responsibilities including expanding test prep offerings, developing high school ELA courses, and working cross-functionally with various teams.
Partnerships & Sales Operations Manager, Khan Kids
Company: Khan Academy
Location: USA
Posted Nov 22, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly in historically under-resourced communities.
Member of Technical Staff - Product Engineer
Company: Runway
Location: North America,Europe
Posted Nov 22, 2025
Runway is hiring a Staff Product Engineer to build AI-powered video creation and collaboration tools. The role involves creating rich multimedia interfaces, working with a world-class engineering team, and improving performance and code quality. The company values diversity, pay equity, and offers a competitive salary range.