Exceptional Customer Service Jobs
1,499,153 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Performance Marketing Manager
Company: Jane App
Location: Canada
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for their practices. They value collaboration, growth mindset, and flexibility. The company is looking for a Performance Marketing Manager to drive growth in paid media channels and optimize acquisition funnels.
Enterprise Account Director - Department of Defense (DoD)
Company: Yubico
Location: USA
Posted Nov 22, 2025
Yubico promotes secure authentication solutions with a global presence, emphasizing employee benefits, company culture, and cybersecurity innovations. The text highlights their mission to enhance internet security, philanthropy efforts, and opportunities in the US Public Sector.
Sr. Manager - Product Growth, Strategy & Operations
Company: ExtraHop
Location: Remote
Posted Nov 22, 2025
The Sr Manager of Product Growth Strategy & Operations role at ExtraHop involves driving growth initiatives, supporting product strategy, and improving operational efficiency. The role requires collaboration with product, engineering, GTM, and customer success teams to identify high-leverage product growth opportunities, build product line views, and measure success. The ideal candidate has 6+ years of experience in management consulting, investment banking, or technology product management, a strong background in networking and cybersecurity, and an advanced degree from a top-tier institution.
Machine Learning Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit is expanding its Ads teams, focusing on innovation and ML-driven solutions. The role involves developing ML models for ad ranking and optimization, with a strong emphasis on impact and collaboration.
Director - Product Engineering, AI
Company: Synack
Location: Remote
Posted Nov 22, 2025
Synack is a Penetration Testing as a Service platform that discovers assets, pentests for critical vulnerabilities, and provides visibility into security risks. They have a community of security researchers delivering continuous penetration testing and vulnerability management. The Director of Product Engineering with a specialization in AI leads the strategic direction, development, and execution of AI-powered products and features.
Machine Learning Engineer - Advertising
Company: Spotify
Location: Remote
Posted Nov 22, 2025
The Advertising Product & Technology team at Spotify aims to build a next-generation advertising platform for audio and video content. They seek a Machine Learning Engineer II to lead strategic initiatives within CareML, focusing on categorizing podcast content and ads for brand safety. The role involves designing machine learning systems, collaborating with various teams, and applying AI tools to develop innovative solutions.
Senior Product Designer II - Pricing & Packaging
Company: HubSpot
Location: Remote
Posted Nov 22, 2025
The role of Senior Product Designer I/II at HubSpot Fintech focuses on designing seamless experiences for pricing and packaging in the fintech industry. The position involves collaborating with cross-functional teams, leveraging AI, and owning end-to-end design work to drive business growth and customer satisfaction.
Senior Machine Learning Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit is expanding its Ads teams with opportunities for ML engineers and experts, emphasizing innovation, growth, and competitive benefits. The role involves building scalable systems, optimizing ad performance, and contributing to core priorities in machine learning and product development.
Salesforce Developer
Company: Guidehouse
Location: Remote
Posted Nov 22, 2025
Guidehouse is seeking experienced Salesforce Developers for a high-growth practice. The role requires a strong foundation in Salesforce development, integrations, and the LWC framework. The company offers a comprehensive total rewards package, including competitive compensation and flexible benefits.
Machine Learning Solutions Architect
Company: phData
Location: Remote
Posted Nov 22, 2025
The job description outlines the role of a Machine Learning Solutions Architect at phData. The position involves designing and implementing data solutions, providing thought leadership, and working with data scientists to deploy machine learning models. The ideal candidate should have extensive experience in machine learning engineering, software engineering, or data engineering, along with expertise in programming languages like Python, Scala, and Java. The role requires strong communication skills, the ability to build and operate robust data pipelines, and experience with big data ecosystem products and cloud architecture.
Software Engineer - Ads
Company: Reddit
Location: Remote
Posted Nov 22, 2025
Reddit offers a flexible workforce with options for remote work or working from one of their physical office locations. The company is currently hiring across multiple teams, including the Ads ML Serving Team, Attribution & Identity Team, and Ads Growth Team. The Business Manager team is known for its inclusive and collaborative culture, where diverse perspectives are valued. The role described is a generalist mid-level backend position within the Ads Organization, with responsibilities including working with product managers to design and implement Ads products, collaborating with platform and data teams, and building extensible components.
Interstate Tractor Trailer Transportation Claims Resolution Specialist: Auto Physical and Property Damage
Company: Reserv
Location: Remote
Posted Nov 22, 2025
Reserv is an insurtech company focused on automating manual tasks in claims processing using AI and automation technology. They are seeking highly organized and customer-focused Transportation Physical Damage Claims Adjusters to join their team. The company values diversity, empathy, and continuous learning, and offers a generous benefits package.