Exceptional Customer Service Jobs
1,499,342 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Director of AI Engineering
Company: Apollo.io
Location: USA
Posted Nov 22, 2025
Apollo.io is a fast-growing AI-native GTM platform used by millions of professionals. They are hiring a Director of AI Engineering to lead the strategy, execution, and integration of AI systems across the company. The role involves defining the AI roadmap, building agentic systems, AI assistants, search and personalization, and leading a world-class AI engineering team.
Assistant Counsel or Specialist, Government, Policy and Regulatory Affairs
Company: Twilio
Location: UK
Posted Nov 22, 2025
Twilio is seeking an Assistant Counsel or Specialist for Government Policy and Regulatory Affairs to join their growing EMEA team. The role involves tracking policy developments, ensuring regulatory compliance, and contributing to engagement strategies with stakeholders. The position offers remote work, a collaborative environment, and opportunities for career growth.
Senior Machine Learning Scientist (Recommender Systems) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and employee benefits. The company values innovation, customer service, and diversity. The Recommender Systems group focuses on delivering personalized product rankings and recommendations.
Account Executive II
Company: Daxko
Location: USA
Posted Nov 22, 2025
Daxko promotes wellness and offers competitive benefits. The job involves sales growth and collaboration, with a focus on client relationships and a supportive work environment.
Product Marketer - Platform Marketing
Company: HubSpot
Location: USA
Posted Nov 22, 2025
This job description outlines a role within HubSpots Platform Marketing team, focusing on ecosystem growth through product marketing and project management. The position requires strategic storytelling, cross-functional coordination, and ownership of communications for app partners and developers. Key responsibilities include managing launch campaigns, roadmap coordination, and process optimization. The role emphasizes skills in product marketing, project management, and data-driven decision making, with compensation ranging from $88,000 to $132,000.
Global Marketing Operations Manager
Company: Saviynt
Location: USA
Posted Nov 22, 2025
The role is for a proactive, data-driven Global Marketing Operations Manager to streamline processes, improve automation, and power smarter decision-making across the global marketing organization. The ideal candidate will have 3-5 years of experience in Marketing Operations, Marketing Automation, or RevOps, strong Salesforce admin skills, experience owning HubSpot end-to-end, and exposure to Outreach, LeanData, or similar tools. The role involves Salesforce and Revenue Analytics, Marketing Automation and HubSpot Leadership, Insight-Driven Reporting, Process Optimization, and Cross-Team Collaboration.
Area Vice President
Company: ExtraHop
Location: USA
Posted Nov 22, 2025
The AVP role involves managing a team of sales managers to increase revenue in assigned regions through direct sales and partnerships. Key responsibilities include developing sales strategies, hiring and training sales staff, forecasting business, and working with resellers and partners. The position requires technical acumen, strong communication skills, and a proven track record of sales success in IT infrastructure solutions.
Everboarding Programs Manager
Company: OpenTable
Location: USA
Posted Nov 22, 2025
OpenTable, a leader in the restaurant industry, is seeking a Program Manager to join their RSS Enablement team. The role involves designing and managing training programs for sales and service teams to optimize performance and drive company growth. The ideal candidate should have experience in program management, sales enablement, and SaaS companies, with a strong track record in building and managing high-impact enablement programs.
Named Enterprise Account Executive
Company: Saviynt
Location: Italy
Posted Nov 22, 2025
Saviynt promotes its AI-powered identity platform as a trusted solution for organizations, emphasizing security, efficiency, and compliance benefits. The text highlights job opportunities in Italy for enterprise sales roles, detailing requirements and company culture as a dynamic, growth-oriented environment.
Senior Machine Learning Scientist (Generative AI) - Viator
Company: Tripadvisor
Location: UK
Posted Nov 22, 2025
Viator, a Tripadvisor company, is the leading marketplace for travel experiences with 300,000+ options. They offer competitive compensation, flexible work arrangements, and benefits like donation matching and travel perks. The company values innovation, customer service, and diversity.
Senior API Onboarding Manager
Company: Cloudbeds
Location: APAC
Posted Nov 22, 2025
The job posting describes a remote position in APAC for a technical support role focused on guiding API partners through integration, troubleshooting issues, creating documentation, and providing feedback to product and development teams. The role requires experience with REST APIs, technical documentation, troubleshooting, project management systems, and strong communication skills. Bonus skills include experience in the hospitality industry, multilingual fluency, API testing tools, backend development, and PHP.
Principal Software Architect
Company: Wiser Solutions
Location: Canada
Posted Nov 22, 2025
Wiser Solutions is a global leader in omnichannel retail intelligence, empowering brands and retailers with data-driven insights. The company seeks a Principal Software Architect to lead architectural strategy, cloud-native solutions, and cross-functional collaboration. The role requires extensive experience, technical expertise, and strong leadership skills.