Exceptional Customer Service Jobs
1,499,455 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Senior Python Software Engineer
Company: Nearform
Location: UK
Posted Nov 22, 2025
This job posting highlights a remote permanent Senior Python Engineer role at Nearform, emphasizing benefits like flexible working, competitive compensation, professional development opportunities, and a supportive work environment. The position involves designing scalable solutions and collaborating with global teams, with a focus on technical excellence and innovation.
Customer Success Manager - Enterprise
Company: Muck Rack
Location: Remote
Posted Nov 22, 2025
The role of an Enterprise Customer Success Manager at Muck Rack involves driving growth and securing renewals within the enterprise customer segment. The position requires a focus on customer retention, revenue generation, and strategic account management. Success will be measured through customer health scores, revenue goals, and key performance indicators.
Head of Corporate Strategy
Company: Upwork
Location: USA
Posted Nov 22, 2025
Upwork Inc connects businesses with global AI-enabled talent across various contingent work types. The company offers the Upwork Marketplace and Lifted, providing access to skilled professionals and enterprise solutions. Upwork facilitates over $30 billion in transactions and aims to create economic opportunities worldwide.
Sales Director
Company: Cloudbeds
Location: Thailand
Posted Nov 22, 2025
The role of Sales Director at Cloudbeds involves driving growth by leveraging expertise in hospitality technology to build relationships, forge partnerships, and position Cloudbeds as the go-to solution for independent hotels. The position requires a hunter role focusing on acquiring new clients and delivering on sales forecasts.
Manager - Internal Integration and Automation
Company: Sprout Social
Location: USA
Posted Nov 22, 2025
Sprout Social is seeking a Manager to lead foundational integrations and automations using AI. The role involves working closely with executive leaders to shape the long-term vision for intelligent automation. The ideal candidate should have a blend of business acumen, technical expertise, and soft skills. The company offers a unique structure for career growth, exposure to various projects, and opportunities to make a deeper impact on the organization.
Engineering Manager - Accounting
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.
Staff Fullstack Engineer
Company: Hostaway
Location: Remote
Posted Nov 22, 2025
Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Staff Fullstack Engineer to lead the evolution of their Booking Engine. The role involves working across the stack, collaborating with product and design, driving architectural improvements, and mentoring engineers. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.
Senior Staff Machine Learning Engineer - AI Safety and Guardrail
Company: Airbnb
Location: USA
Posted Nov 22, 2025
This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.
Senior Golang Developer - SCAYLE Storefront
Company: ABOUT YOU SE & Co. KG
Location: Europe
Posted Nov 22, 2025
The job description is for a Senior Golang Developer to join the SCAYLE Storefront Platform Unit in Hamburg or remote within the EU. The role involves building a platform for tenants to deploy frontend services, ensuring smooth deployment processes, working on a robust product in the AWS ecosystem, and collaborating with the Tech Lead to explore new technologies. The ideal candidate should have 3+ years of experience in building complex backend APIs, proficiency in Go development, and experience with Kubernetes, Terraform, relational databases, and key-value stores. The company offers benefits such as flexible working times, discounts on their online shop, language courses, sports courses, subsidized public transportation, free choice of hardware, a state-of-the-art tech stack running on AWS, a modern office in Hamburg, an international working environment, and German health insurance.
Partner Sales Executive
Company: Canonical
Location: Australia,New Zealand,Anywhere
Posted Nov 22, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is growing its channel sales team to capitalize on demand from partners. The Partner Sales Executive role involves developing channel strategy, recruiting new partners, and driving sales within the ANZ territory.
Client Happiness Associate - Support & Sales
Company: Earnest
Location: USA
Posted Nov 22, 2025
The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.
Member of Technical Staff - Product Engineer
Company: Runway
Location: North America,Europe
Posted Nov 22, 2025
Runway is hiring a Staff Product Engineer to build AI-powered video creation and collaboration tools. The role involves creating rich multimedia interfaces, working with a world-class engineering team, and improving performance and code quality. The company values diversity, pay equity, and offers a competitive salary range.