Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Backend Engineer - Revenue and Financial Automation
Company: Stripe
Location: Canada
Posted Nov 08, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments, grow revenue, and accelerate opportunities. The company offers various products and services, including Atlas, Business Network, Tax, Billing, RADS, and Forward Deployed Engineering. The Revenue and Financial Automation (RFA) team is building a modern revenue-focused financial management platform for digital native companies.
Manager, Mid-Market Sales
Company: Figma
Location: USA
Posted Nov 08, 2025
Figma is seeking a Manager Mid Market Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and interviewing and hiring new team members. The ideal candidate should have 7+ years of SaaS sales experience, 2+ years of management experience, and a proven track record of developing customer relationships and leading sales teams to meet and exceed goals.
Staff Engineer- Developer Productivity
Company: Hightouch
Location: North America
Posted Nov 08, 2025
The role is for a developer productivity engineer to improve the monorepo and production path for over 50 engineers. The position offers high ownership, autonomy, and impact. The company values intellectual curiosity and motivation. The salary range is $180,000 to $320,000 USD per year.
SEO Manager
Company: Market My Market
Location: USA
Posted Nov 08, 2025
This job posting describes a full-time remote SEO Manager role with responsibilities including strategic development, collaboration, training, reporting, and team leadership. The position emphasizes data-driven strategies, client account management, and company values like transparency and growth. The company highlights its recognition as a Great Place to Work and offers benefits like PTO and health insurance.
Sr. ServiceNow Developer
Company: 3GC Group
Location: Philippines
Posted Nov 08, 2025
The Sr ServiceNow Developer role involves supporting continuous improvement projects for an enterprise's ServiceNow implementation. The successful candidate will collaborate with a diverse workforce, communicate effectively with stakeholders, and provide expert configuration of ServiceNow. Requirements include 3+ years of IT service operations experience, 2+ years of ServiceNow development experience, excellent communication skills, and experience with Agile frameworks and integrations.
Staff Engineer - Front End focus
Company: Visa
Location: India
Posted Nov 08, 2025
Pismo is a technology company founded in 2016 that provides banking and financial infrastructure solutions. They are seeking a Senior Software Engineer to develop a Pipeline Orchestration Platform with cloud-based capabilities. The role involves building scalable APIs, integrating with deployment infrastructure, and ensuring security standards. The position is remote with opportunities for innovation and collaboration across teams.
Workday HCM – Senior Manager
Company: Visa
Location: USA
Posted Nov 08, 2025
Visa seeks a Senior Manager HCM Systems to drive workforce transformation. The role involves configuring Workday systems, collaborating with HR, and ensuring secure global operations. Remote with travel requirements.
Senior Software Engineer II - Insurance
Company: Alma
Location: USA
Posted Nov 08, 2025
Alma is seeking a mission-driven Senior Backend Engineer II to join their team. The role involves building features to help mental health providers manage and grow their practice. The ideal candidate will have 6-10 years of experience, enjoy collaboration, and have a strong understanding of web technologies and accessibility.
Systems Engineer - GTM
Company: Webflow
Location: USA
Posted Nov 08, 2025
Webflow is a company that provides a Website Experience Platform (WXP) to help teams build, manage, and optimize websites. They offer visual development, content management systems, AI-driven personalization, hosting, and analytics in a unified platform. Webflow is looking for a Systems Engineer GTM with experience in various GTM systems and business processes to join their team.
Email Lifecycle Marketing Manager
Company: GrowthAssistant
Location: Philippines
Posted Nov 08, 2025
The company is seeking an Email Lifecycle Marketing Manager to join their growth marketing team. The role involves managing and optimizing lifecycle marketing programs, collaborating with creative and operational teams, and tracking performance metrics. The position offers a $400 sign-on bonus and benefits such as work from home, paid holidays, and health insurance. The ideal candidate should have 3+ years of experience in lifecycle marketing, email, and CRM, preferably in the mortgage or financial services industries. Strong project management skills, analytical skills, and communication skills are required.
Sr. Salesforce Developer
Company: 3GC Group
Location: Philippines
Posted Nov 08, 2025
The job posting is for a Senior Salesforce Developer with Service Cloud expertise to join a remote team in the Philippines. The role involves developing and optimizing Salesforce solutions, working with Apex, Lightning Web Components, integrations, deployments, and both backend and frontend development. The ideal candidate should have 5+ years of Salesforce development experience, proficiency in Apex, LWC, Visualforce, SOQL/SOSL, and experience with Salesforce declarative tools, API integrations, security, deployments, and release management.
Customer Enablement
Company: ElevenLabs
Location: USA
Posted Nov 08, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Enablement Specialist to design learning programs and drive product adoption.