Exceptional Customer Service Jobs
1,499,580 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Sr Banking & Payments Manager
Company: Kraken
Location: UK
Posted Nov 08, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The Senior Manager Banking & Payments role leads global banking relationships to support Kraken's growth and product launches.
Account Executive (Enterprise)
Company: EDB
Location: Singapore
Posted Nov 08, 2025
The text describes a senior sales role focused on driving growth in the Taiwan market through enterprise account management, strategic partnerships, and high-touch sales execution. It outlines responsibilities including revenue targets, customer relationship management, and collaboration with cross-functional teams, while emphasizing required skills in IT solutions and market expertise.
Lead – Data Engineer I
Company: Ollion
Location: Remote
Posted Nov 07, 2025
Ollion emphasizes innovation and independence, offering scalable solutions and a collaborative environment with competitive benefits. The company highlights its global team's ability to drive transformative change while prioritizing customer impact and flexible work arrangements.
Sr Software Engineer - Frontend
Company: Nurdsoft
Location: Remote
Posted Nov 07, 2025
The job description outlines the responsibilities and requirements for a Senior Software Engineer role. The position involves designing, developing, testing, and supporting frontend solutions in a fast-paced team environment. The ideal candidate should have extensive experience in software engineering, proficiency in languages like TypeScript, JavaScript, HTML5, and CSS, and familiarity with frameworks such as React, Svelte, and Angular. The role emphasizes collaboration, problem-solving, and staying updated with the latest technologies.
Account Executive - GSI
Company: ScienceLogic
Location: UK
Posted Nov 08, 2025
ScienceLogic is a leader in IT operations management, providing modern IT operations with actionable insights to resolve and predict problems faster. The company is looking for a proven Account Executive with at least 2 years of experience in IT sales or solutions architecture to join their Global Systems Integrator sales organization. The role involves working with innovative GSIs to enable and support them in selling and delivering ScienceLogic's AI-infused hybrid IT service assurance solutions to end clients.
Specialist I - Partnership Support
Company: Grow Therapy
Location: USA
Posted Nov 08, 2025
The job posting is for a Specialist I Partnership Support role at Grow Therapy, a remote-friendly team. The position involves answering calls, chats, and emails from clinicians and clients, collaborating with other teams to solve issues, and working with RCM and Engineering teams to resolve bugs and billing issues. The ideal candidate should have experience in customer support, healthcare billing, and a consultative and empathetic attitude.
Account Executive (Enterprise)
Company: EDB
Location: Indonesia
Posted Nov 08, 2025
The role is an Account Executive for Enterprise Thailand and Vietnam, based in Singapore and Indonesia. The main responsibilities include driving growth and transformation of the Thailand and Vietnam market, developing and executing go-to-market strategies, building relationships, and achieving sales targets. The ideal candidate should have 8+ years of experience in high-touch sales of IT solutions, proven success in managing enterprise accounts, and strong collaboration skills.
Mobile Product Software Engineer - Core Testing
Company: Dropbox
Location: Mexico
Posted Nov 08, 2025
The role is for a Mobile Product Software Engineer on the Dropbox Core Test Team, focusing on shaping the quality engineering landscape of core products. The position requires strong leadership, technical expertise, and a strategic approach to software quality. The team is looking for a Mobile Engineer to help build products effortlessly and define quality metrics.
Business Value Strategist
Company: Saviynt
Location: USA
Posted Nov 08, 2025
Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is seeking a Business Value Strategist to quantify and drive strategic decision-making, assess financial impact, and communicate the value of their solutions to clients.
Housing Senior Support Consultant
Company: NECSWS
Location: Remote
Posted Nov 07, 2025
NEC Software Solutions offers a positive work environment with competitive benefits, flexible hours, and opportunities to make an impact through innovative technology solutions. The job description highlights technical support roles with growth potential, emphasizing collaboration with public sector organizations and career development prospects.
Strategic Deal Desk Manager
Company: Canva
Location: Remote
Posted Nov 07, 2025
Canva is seeking a Global Deal Desk professional to join their EMEA Sales team in London. The role involves shaping deal strategies, structuring complex deals, collaborating with cross-functional stakeholders, and driving continuous improvement in deal processes. The company offers a vibrant work environment, equity packages, inclusive parental leave, and a Vibe & Thrive allowance.
Junior Customer Success Manager (API) with German
Company: Vonage
Location: Poland
Posted Nov 08, 2025
Vonage API is a global leader in Communications Platform as a Service (CPaaS) that enables businesses to integrate messaging, voice, video, and authentication capabilities into their applications. The company is seeking a Customer Success Manager (CSM) to build and maintain strong relationships with customers, understand their goals, develop success plans, align API solutions to drive business value, monitor usage patterns, identify opportunities for expansion, provide best practices to maximize API adoption, act as the voice of the customer within Vonage, collaborate with support, product, and engineering teams to address challenges and improve the customer experience, identify upsell and cross-sell opportunities to drive revenue growth and customer retention, provide ongoing education and resources to ensure customers are leveraging the full potential of Vonage API solutions, and collect and relay customer feedback to internal teams to influence product improvements and roadmap priorities.