Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Commercial P&C Support Representative
Company: Thimble
Location: United States
Posted Dec 27, 2025
Thimble is a leading insurtech platform providing small business insurance solutions through innovative digital tools. The company, acquired by Arch Insurance, emphasizes a culture of creativity, precision, and customer focus. It offers competitive benefits and opportunities for broker success associates with clear career progression paths.
Customer Experience Associate New Req
Company: Koala Health
Location: Remote
Posted Dec 27, 2025
Koala Health seeks passionate customer service professionals to join their mission-driven team, offering competitive pay, benefits, and a supportive work environment focused on enhancing pet healthcare experiences.
Technology Seller Leader
Company: IBM
Location: Minneapolis, US
Posted Dec 27, 2025
The role emphasizes selling complex IT solutions, collaboration, leadership, and career growth within IBM's Global Sales team, highlighting innovation, client impact, and professional development opportunities.
Application Developer - STUDENT CONVERSION
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 27, 2025
The text describes IBM Consulting roles emphasizing collaboration with clients, innovation in technology, career growth opportunities, and the impact of software development on hybrid cloud and AI solutions. It highlights a culture of curiosity, problem-solving, and strategic stakeholder engagement.
Content Manager
Company: Terra
Location: U.S.
Posted Dec 27, 2025
This job posting seeks a Content Manager with strategic leadership experience to oversee content creation across client accounts. The role emphasizes crafting high-quality content, collaborating with clients and teams, and delivering measurable results through strategic recommendations and creative solutions. The company highlights competitive compensation, remote work options, and a supportive work environment.
Commercial Sales Engineer Central
Company: Chainguard
Location: United States
Posted Dec 29, 2025
The job seeks a dynamic Corporate Sales Engineer with technical sales expertise in cloud technologies, focusing on startups and midmarket. Responsibilities include advising customers, collaborating with sales teams, and driving success in a fast-paced environment.
Frontend Engineer Trading Platform
Company: MyFunded Futures
Location: Remote
Posted Dec 27, 2025
The text promotes a job opportunity for a Frontend Engineer at My Funded Futures, emphasizing innovation, performance, and collaboration in developing trading platforms. It highlights key responsibilities like real-time feature development, scalable solutions, and cross-functional teamwork.
Commercial P&C Support Representative
Company: Thimble
Location: United States
Posted Dec 27, 2025
Thimble, an insurtech platform, offers innovative insurance solutions for small businesses. Acquired by Arch Insurance, it emphasizes values like creativity and precision. The company provides robust benefits and seeks broker success associates.
HR Administrator
Company: Offshore Launch
Location: Remote
Posted Dec 29, 2025
Offshore Launch is a people-centered staffing agency that helps small businesses scale with global remote talent. The HR Administrator role involves managing HR operations, payroll, and employee records while fostering a growth-oriented remote environment. The job emphasizes teamwork, professional development, and compliance, with a focus on improving business outcomes through strategic support.
Senior Operations Analyst
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 27, 2025
This job posting seeks a Senior Operations Analyst with expertise in business applications, data analysis, and cross-functional teamwork. Required skills include SOP management, financial tasks, and advanced Excel proficiency. Preferred experience includes SaaS environments and project management tools.
Customer Experience Associate New Req
Company: Koala Health
Location: Remote
Posted Dec 27, 2025
Koala Health promotes a mission-driven role with competitive pay and benefits, emphasizing joyful pet healthcare experiences and a supportive team environment.
Client Success Manager Coupa
Company: CrossCountry Consulting
Location: United States
Posted Dec 30, 2025
The text promotes a company's commitment to client and employee success, highlighting their values, collaborative approach, and comprehensive benefits package. It outlines a role focused on delivering exceptional client experiences through technology solutions and emphasizes a positive work culture with opportunities for growth and innovation.