Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 26, 2025
The text promotes IBM Software careers, highlighting opportunities for growth, collaboration with global teams, and roles in technical support. It emphasizes customer satisfaction, problem-solving, and professional development within IBM's innovative environment.
Regional Sales Director
Company: Finite State
Location: Remote
Posted Dec 26, 2025
Finite State promotes a mission to secure the connected world through innovative cybersecurity solutions. The job description highlights a Regional Sales Manager role with responsibilities spanning business development, customer partnerships, and technical expertise. The company emphasizes core values like transparency, results, and innovation, offering benefits such as equity, learning stipends, and remote work flexibility.
Account Manager for Telco
Company: Canonical
Location: Remote
Posted Dec 25, 2025
Canonical promotes open-source innovation, offering enterprise solutions and hiring top talent to drive growth and leadership in the tech industry. The company emphasizes distributed work, global expansion, and high standards for excellence while providing competitive compensation and professional development opportunities.
Technical Consultant-Identity & Access Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 26, 2025
This text promotes an IBM Consulting career focusing on hybrid cloud and AI projects, emphasizing collaboration, innovation, and professional growth. It outlines role responsibilities, required certifications, technical expertise in CyberArk solutions, and preferred skills in cloud architectures and identity management.
Full Stack Engineer Contacts
Company: Calendly
Location: Remote - US
Posted Dec 25, 2025
This job posting highlights Calendly's growth opportunities, career advancement potential, and impactful work on a scalable platform. The role involves full-stack engineering, collaboration with cross-functional teams, and contributing to innovative product development. The company emphasizes professional growth, technical challenges, and working with top talent.
Staff Software Engineer Backend with Close 10 years of experience
Company: Outreach
Location: Hyderabad
Posted Dec 26, 2025
Outreach, an AI-driven revenue platform founded in 2014, offers innovative solutions for sales teams. The company seeks experienced software engineers to join their dynamic team, highlighting competitive benefits and a commitment to diversity. Job details emphasize technical leadership, scalable systems, and collaborative innovation.
Application Developer-Cloud FullStack
Company: IBM
Location: Hyderabad, IN
Posted Dec 26, 2025
This job description highlights a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth through strategic partnerships and technology integration.
Staff Software Engineer Backend with Close 10 years of experience
Company: Outreach
Location: Hyderabad
Posted Dec 26, 2025
Outreach, an AI-driven sales platform, seeks experienced engineers to join their innovative team. The role involves developing scalable solutions with competitive benefits and a focus on diversity.
Collections Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 26, 2025
The text describes a Senior Order to Cash Analyst role at IBM, emphasizing responsibilities in customer order management, invoicing, credit collections, and cash application. It highlights required skills, technical expertise, and the importance of problem-solving, communication, and teamwork. The tone is professional and forward-looking, focusing on innovation and achieving business goals.
Full Stack Engineer Contacts
Company: Calendly
Location: Remote - US
Posted Dec 25, 2025
This job posting highlights Calendly's opportunity for a Full Stack Engineer to contribute to a high-impact platform, accelerate career growth, and work with advanced technologies. The role involves scaling the platform, collaborating with teams, and maintaining best-in-class quality for millions of users.
Entry Level Software Developer New York - 2026
Company: IBM
Location: New York, US
Posted Dec 26, 2025
This job posting highlights IBM's opportunity for early-career software developers to grow in a collaborative Agile environment, work on impactful projects, and gain mentorship. It outlines requirements for programming skills, Agile experience, and preferred qualifications like cloud architectures and specific frameworks, emphasizing career development and real-world impact.
Manager, Technology Sales Leaders - HCLS
Company: IBM
Location: Multiple Cities
Posted Dec 27, 2025
This role involves leading technology sales teams, driving innovation, and fostering collaboration to solve complex business challenges while emphasizing growth, expertise, and impactful client relationships.