Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Python Data Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities to innovate in hybrid cloud and AI. It highlights technical expertise, professional growth, and a culture of curiosity and empathy, while outlining required skills like Python and data platforms.
IT Network Engineer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This job description outlines a network engineer role requiring 15 years of experience in networking, LAN/WAN technologies, and firewall systems. The position involves network support, configuration, monitoring, and compliance with security standards, with preferred qualifications including cloud networking and ITIL processes.
Governance & Enablement Officer
Company: IBM
Location: Bucharest, RO
Posted Dec 15, 2025
IBM's Marketing Communications and Corporate Social Responsibility team drives innovation and compliance, focusing on AI ethics, data privacy, and governance. The role emphasizes operational excellence, clear communication, and enabling teams through training and policy development.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. Responsibilities include leading SAP solutions, collaborating globally, and requiring extensive SAP integration experience.
Senior IAM engineer - Saviynt developer
Company: IBM
Location: WROCLAW, PL
Posted Dec 15, 2025
This job description outlines a role as an IAM developer at IBM Security Services, focusing on designing and managing IAM solutions, ensuring security controls, and collaborating in a global team environment with expertise in Saviynt platform and IAM concepts.
Delivery Manager (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description outlines the role of an HR Delivery Manager at IBM, emphasizing responsibilities such as strategic planning, team leadership, and customer satisfaction. It highlights required qualifications like a bachelor's degree and 6+ years of experience in staffing or account management, along with skills in project management and interpersonal communication.
Fullstack Developer: React& NodeJs
Company: IBM
Location: Bucharest, RO
Posted Dec 15, 2025
This job posting seeks a skilled FrontEnd Developer for a headless commerce role, emphasizing expertise in modern frameworks, API integration, and performance optimization. It outlines responsibilities, required skills, and preferred experiences while highlighting collaboration and innovation in eCommerce solutions.
Routes to Market: FedRAMP, Compliance
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Product Manager role focused on security regulatory compliance and regional expansion of a SaaS offering across cloud platforms. It outlines responsibilities including roadmap ownership, collaboration with engineering teams, and compliance framework expertise, while specifying required qualifications and preferred experience.
Infrastructure Specialist-ServiceNow
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines an Associate Developer role at IBM Consulting, focusing on client collaboration, solution development, and technical expertise in areas like ServiceNow. It lists required education, technical skills, and preferred certifications for the position.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. It emphasizes opportunities for growth, strategic partnerships, and impactful work in hybrid cloud and AI initiatives. The role requires expertise in learning administration, technical skills, and strong communication abilities.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a zOS Systems Support Engineer role requiring expertise in troubleshooting complex systems, collaborating with global teams, and resolving technical issues. The position emphasizes analytical skills, problem-solving under pressure, and deep technical knowledge of zOS environments. Qualifications include a bachelor's degree, programming experience, and strong communication abilities.
Package Consultant-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with clients, innovative solutions, and required technical skills in Dynamics 365 and project management.