Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Data Developer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM CIC offers extensive career growth opportunities, training programs, and a supportive culture focused on innovation and client impact.
Cloud Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Cloud seeks experienced DevOps engineers to contribute to next-gen cloud platforms, emphasizing innovation, growth, and collaboration in a supportive environment. The role involves developing cloud services, optimizing performance, and working with cutting-edge technologies like Kubernetes and OpenTelemetry.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves managing complex projects globally, requiring a bachelor's degree and SAP expertise, with travel in India.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a Project Manager role at IBM Consulting, requiring expertise in project management, technical skills, and experience with SAP implementations. The position involves managing complex projects, client relationships, and traveling within India. Educational qualifications and certifications like PMP/ITIL are preferred.
Senior Threat Detection & Response Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a senior threat detection and response engineering role at IBM, emphasizing collaboration with security teams, threat research, and developing detection capabilities. The position involves enhancing cloud security solutions, automating processes, and improving visibility across IT environments. It requires expertise in threat intelligence, programming languages like Python/Golang, and familiarity with cloud platforms. The role offers opportunities to contribute to IBM's security operations and drive innovation in cloud-native solutions.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global collaboration, digital transformation, and client relationship management. The role emphasizes agile methodologies, AI-powered workflows, and strategic partnerships to drive innovation and operational excellence across industries.
Infrastructure Specialist-Cloud Data Platform Managed Services (Informatica Monitoring)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in data platforms, and opportunities for growth. It highlights roles involving data management, problem-solving, and leveraging advanced technologies like Hadoop and Snowflake.
Senior Security Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
HashiCorp's job posting outlines their focus on infrastructure solutions and security for cloud environments. The role requires a Product Security Engineer with expertise in secure development practices, threat modeling, and cloud security. Responsibilities include designing secure architectures, conducting security assessments, and collaborating with R&D teams. The position emphasizes experience with cloud platforms and security tools, with a preference for candidates with advanced degrees and specific technical skills.
Software Engineer, Quality
Company: IBM
Location: Brno, CZ
Posted Dec 15, 2025
This text promotes an IBM Software career opportunity emphasizing innovation, growth, and collaboration. It outlines roles in software development and testing with focus on quality assurance, automation frameworks, and cloud-native solutions. Required skills include Java expertise, CI/CD integration, and cloud technologies, while preferred qualifications highlight advanced degrees and scripting proficiency.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and contributions to innovative projects. It outlines required skills in Java, UI frameworks, and system design, along with responsibilities involving feature development and stakeholder collaboration.
Account Solution Architect
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
The role involves technical expertise in cloud solutions, collaboration with stakeholders, and driving innovation to solve complex business challenges.
Solutions Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a career at IBM Software focusing on transforming customer challenges into industry-leading solutions through collaboration, technical expertise, and innovation. The role emphasizes customer success, cross-functional teamwork, and driving business value with HashiCorp tools.