Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Manager, Customer Success

Company: Yotpo

Location: Other US Location

Posted Jan 28, 2025

Yotpo, a leading eCommerce retention marketing platform, is seeking a Manager of Customer Success to oversee a team of 35 CSMs. The role involves managing day-to-day performance, ramping up team knowledge of the Yotpo platform, developing digital marketing skills, and ensuring customer satisfaction. The ideal candidate should have experience in a B2B SaaS environment, CSM or Account Management role, and people management experience. Yotpo offers a dynamic work environment, individualized career development, work-life balance, and additional benefits.

Senior Engineering Manager - Checkout

Company: Back Market

Location: Other US Location

Posted Jan 28, 2025

Back Market, a leading refurbished electronics marketplace, is experiencing rapid growth and has raised $884 million with a valuation of $57 billion. The company aims to empower people to buy tech sustainably by offering high-quality, accessible, and eco-friendly alternatives to new electronics. The Checkout Engineering Manager will lead a team of 9 to deliver a seamless purchase experience, ensuring transparency, convenience, and reliability. The role involves collaborating with stakeholders, coaching team members, and working in an agile environment. Back Market offers a meaningful job, competitive salary, and benefits, along with a fast-paced, open-minded, and friendly work environment. The company is committed to diversity, equity, and inclusion, and has been awarded Société à Mission status by the French government.

Risk Operation Analyst

Company: Checkout.com

Location: Other US Location

Posted Jan 28, 2025

Checkout.com, a leading fintech company, is seeking a Risk Operation Analyst I to help shape and drive their expanding Pay to Card and Pay to Bank offerings. The role involves conducting in-depth reviews of business models, ensuring alignment with Card Scheme requirements and broader regulatory obligations. The analyst will also manage the end-to-end onboarding process, perform AML/KYC validations, and collaborate with various teams and external partners. The ideal candidate should have a Bachelor's degree in Business, Finance, Law, or a related field, with a solid understanding of payments, financial services, or risk assessment. Strong interpersonal skills, ability to handle tight deadlines, and a cando attitude are essential. The company values diversity, inclusivity, and equal opportunities, and offers a supportive work environment.

Customer Support Specialist II - San Pedro Sula

Company: PartnerHero

Location: Other US Location

Posted Jan 28, 2025

PartnerHero, a recognized Most Loved Workplace, is seeking talented individuals for phone-based Customer Support roles in San Pedro Sula, Honduras. The role involves providing exceptional customer service via email, chat, and phone, analyzing recurring issues, and using premade scripts. The company values diversity, inclusion, and offers a competitive base salary, generous paid vacation, and a benefits package. The core values include care for others, embracing growth, manifesting trust, taking ownership, and being humble.

Dental CAD Posterior P3 Designer

Company: Dandy

Location: Other US Location

Posted Jan 28, 2025

Dandy, a rapidly growing venture-backed company, is seeking a skilled Prep Designer with 3Shape expertise to transform digital dental scans into precise multiunit crown designs. The role involves crafting digital masterpieces, ensuring exceptional accuracy, collaborating effectively with colleagues, and meeting design specifications within set timeframes. The company offers comprehensive employee benefits and is committed to building a diverse and inclusive culture.

Sales Coordinator - WAW, PL

Company: CIC (Cambridge Innovation Center)

Location: Other US Location

Posted Jan 28, 2025

CIC Warsaw is seeking a Sales Coordinator for a full-time position. The ideal candidate will be highly organized, detail-oriented, and able to handle multiple responsibilities across locations. The role involves streamlining processes, managing client relationships, and supporting sales efforts. The company offers a competitive compensation package, private medical care, city transportation card, and access to a training budget. CIC Warsaw is an equal opportunity employer.

English Customer Support Representative

Company: Helpware

Location: Other US Location

Posted Jan 28, 2025

Helpware is a global company offering outsourcing backoffice services with offices in the USA, Mexico, Ukraine, and the Philippines. They assist small businesses and enterprises to focus on strategic tasks. In 2018, Clutch named their team a Leader in multiple service categories for BPO companies. They are currently hiring a Customer Support Representative with excellent written English skills, experience in client support, basic technical background, proactive approach, empathy, problem-solving skills, customer orientation, and ability to multitask. Responsibilities include providing customer support, handling complaints, following communication procedures, responding to inquiries, and maintaining records. They offer competitive compensation, medical insurance, English classes, flexible schedule, and corporate training. Applicants must agree to their Privacy Policy.

Senior Fullstack Software Developer

Company: Remitly

Location: Other US Location

Posted Jan 28, 2025

Remitly, a company dedicated to transforming lives through trusted financial services, is seeking a Senior Fullstack Software Developer for its Web Optimization Team. The role involves designing and implementing large-scale web architectures for improved global performance and search engine discoverability. The ideal candidate should have 6+ years of software development experience, strong understanding of server-side rendering, and expertise in technical SEO. The company offers a competitive salary, equity, and a range of benefits including health insurance, education budget, and mental health programs.

Senior Engineer II - Java Full Stack

Company: Daxko

Location: Other US Location

Posted Jan 28, 2025

Daxko is a company that specializes in providing solutions for health and wellness facilities, aiming to make operations efficient and member engagement delightful. They are currently seeking an experienced Java Software Engineer to develop high-quality applications, collaborate with product managers, and ensure seamless application development. The ideal candidate should have a minimum of 6 years of commercial software development experience, knowledge of SaaS delivery platforms, and experience with modern client-side single page application development. Additional qualifications include expertise in Java, Spring, Hibernate, object-oriented programming, web services, and APIs. Familiarity with JavaScript, HTML5, and CSS3 is also preferred. Daxko values diversity and offers a range of benefits and perks to full-time team members, including a hybrid work model, leave entitlements, group health insurance, and learning and development opportunities.

Coordinator, Strategic Hiring

Company: Checkout.com

Location: Other US Location

Posted Jan 28, 2025

Checkout.com is seeking a Strategic Hiring Coordinator to join their Talent Acquisition team. The role involves managing interview scheduling, optimizing hiring processes, ensuring a positive candidate experience, and identifying opportunities for process optimization. The ideal candidate will have prior experience in executive search or leadership and strategic hiring, be able to operate within ambiguity, and be a fast learner. The role offers the opportunity to work in a lean, fast-paced team and contribute to building better practices and processes.

Recruiter (International)

Company: Dandy

Location: Other US Location

Posted Jan 28, 2025

Dandy, a venture-backed company, is revolutionizing the dental industry with advanced technology. They are seeking an experienced Recruiter for a six-month fixed-term contract to manage full-cycle recruiting for high-volume Dental Designer roles and other design or quality positions. The Recruiter will develop creative recruiting strategies, build a robust pipeline of diverse talent, and provide data-driven insights to improve recruiting processes. The ideal candidate will have 3+ years of full-cycle recruiting experience, a track record of success in dental recruiting, excellent networking skills, and the ability to deliver exceptional candidate experiences.

Associate - Product Adoption

Company: Freshworks

Location: Other US Location

Posted Jan 28, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for customer experience, CRM, CX, and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. Freshworks has been recognized by global press and awarded for its products. The company is committed to diversity and equal opportunity. The job description involves driving customer onboarding, delivering product training, and proactively addressing customer challenges.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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