Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

EMEA Pre-Sales Engineer

Company: monday.com

Location: Other US Location

Posted Jan 28, 2025

monday.com is seeking an experienced PreSales Engineer Product Expert to join their team. The role involves understanding and maximizing the value of their platform for potential and existing customers. The candidate will be required to have a deep understanding of the product's technical capabilities, participate in demos and proof-of-concepts, assist in crafting sales pitches, and handle security concerns. Fluency in English is required, with German or French being an advantage. The ideal candidate will have 4+ years of experience in PreSales Engineering or a similar role in a SaaS environment, strong communication skills, and the ability to articulate technical topics to a non-technical audience.

Safety DRI

Company: FITS LLC

Location: Other US Location

Posted Jan 28, 2025

The job posting is for a Construction Safety Manager with a Bachelor's degree in Science or Engineering, CHST CAPM OSHA 30-hour Certification, and CRIS with 5+ years of experience in the pharmaceutical industry. The role involves developing, implementing, and managing the Contractor Safety Program, conducting safety inspections, delivering safety training, and collaborating with project managers, engineers, and contractors. The company values customer service, wellbeing, and a strong safety culture.

Senior Application Architect

Company: Cyara

Location: Other US Location

Posted Jan 28, 2025

Cyara is a leading provider of an Automated CX Assurance Platform, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. They are seeking a software architect with extensive experience in SaaS, cloud platforms, and microservices to design and implement scalable, secure, and robust software architectures for cloud-based SaaS applications. The role offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Growth Team Leader

Company: Lusha

Location: Other US Location

Posted Jan 28, 2025

Lusha is a dynamic, innovative company seeking a Growth Team Leader with 8+ years of experience in B2B SaaS. The role involves leading growth initiatives, managing experiments, and collaborating with cross-functional teams. The ideal candidate will have a growth mindset, expertise in GEO testing, strong creative aptitude, and analytical skills. Lusha, established in 2016, has transitioned from a bootstrap company to a unicorn with a value estimation of $15 billion, trusted by industry giants like Zendesk, Google, and Yotpo.

Product Marketing Manager

Company: Freshworks

Location: Other US Location

Posted Jan 28, 2025

Freshworks, a global company headquartered in San Mateo, California, offers a suite of cloud-based software including Freshdesk, Freshsales, Freshmarketer, Freshservice, and Freshchat. The company is recognized by global press and has received awards for its products. Freshworks is currently seeking a Product Marketing Manager to develop and execute go-to-market strategies, collaborate with cross-functional teams, and drive product adoption. The ideal candidate should have a graduate degree, 8+ years of experience in product marketing, and excellent communication skills.

Leasing Consultant

Company: AIR Communities

Location: Other US Location

Posted Jan 28, 2025

AIR Communities, a leading apartment operator, is seeking a detail-oriented and customer-focused Leasing Consultant for their 700+ unit Bent Tree Apartment Homes in Centreville, VA. The ideal candidate will have at least 1 year of sales and customer service experience, be familiar with setting and achieving goals, and possess excellent communication skills. The role involves managing the consumer life cycle, leasing apartments, and providing exceptional customer service. AIR offers competitive compensation, benefits, and opportunities for professional growth. The application deadline is January 7th, and successful candidates will undergo pre-employment screening.

Sr Technical Support Engineer

Company: Entrata

Location: Other US Location

Posted Jan 28, 2025

Entrata, a global leader in property management software since 2003, is seeking a Senior Technical Support Engineer (STSE) for its Amsterdam team. The role involves providing advanced technical support, collaborating with European services and global teams, and contributing to product innovation. Entrata values teamwork, problem-solving, and continuous learning, offering a close-knit, collaborative environment. The ideal candidate has 3+ years of B2B technical support experience, exceptional analytical skills, and a passion for delivering exceptional customer experiences.

Marketing Designer

Company: Lusha

Location: Other US Location

Posted Jan 28, 2025

Lusha is seeking a Marketing Designer for a maternity leave replacement. The role involves designing strategic campaigns and digital assets for various marketing platforms, ensuring the Lusha brand's look and feel is maintained. The ideal candidate should have at least 2 years of marketing experience, a strong online design portfolio, and proficiency in Adobe Suite and Figma. Lusha, a growth-stage company valued at $15 billion, offers opportunities for professional growth and innovation. The company is trusted by industry giants like Zendesk, Google, and Yotpo.

Project Manager - PR

Company: Edelman

Location: Other US Location

Posted Jan 28, 2025

Edelman is a forward-thinking agency that values trust, diversity, and inclusion. They are seeking a processoriented Project Manager with 46 years of experience in a creative agency or related field. The role involves leading day-to-day project workflows, collaborating with cross-disciplinary teams, and ensuring flawless execution within scope, time, and budget constraints. Edelman is known for its innovative work in PR, advertising, social, digital, earned media, and experiential fields, having won numerous prestigious awards.

BI & Data Engineering Team Lead

Company: Lusha

Location: Other US Location

Posted Jan 28, 2025

Lusha is seeking a results-driven and visionary BI & Data Engineering Team Lead to lead efforts in building scalable data solutions, enabling data-driven decision-making, and driving innovation across the organization. The role requires a dynamic individual who can bridge the gap between business strategy and cutting-edge technology. Key responsibilities include strategic business alignment, technical leadership, team development, and innovation and modernization. The ideal candidate should have proficiency in SQL, data modeling, big data technologies, BI tools, cloud platforms, Python or R, and data orchestration tools. They should also possess deep understanding of business processes in sales, marketing, and finance, strong storytelling and communication skills, and proven ability to mentor talent and foster a high-performance environment. Lusha, established in 2016, has transitioned from bootstrap origins to unicorn status with a value estimation of $15 billion, reflecting its unwavering commitment to innovation and excellence.

Account Executive, Marketplace

Company: Tapestry - Coach, Kate Spade, and Stuart Weitzman

Location: Other US Location

Posted Jan 28, 2025

Tapestry Inc. is a global house of brands that values individuality and inclusivity. They are seeking an Account Executive with digital trading experience to support the Tapestry Marketplace channel. The role involves building relationships with partners, driving sales and margin targets, and supporting product launches. Tapestry offers a hybrid work model, learning and development opportunities, and a range of benefits including healthcare, discounts, and volunteering days. The company is committed to equity, inclusion, and diversity.

Lead Software Engineer - Machine Learning

Company: Freshworks

Location: Other US Location

Posted Jan 28, 2025

Freshworks, a global company headquartered in San Mateo, California, is seeking a Lead Software Engineer in Machine Learning with a focus on GenAI. The role involves leveraging GenAI techniques to address unique challenges, building a state-of-the-art conversational bot, and designing intelligent systems. The ideal candidate should have a strong background in machine learning, statistics, and advanced mathematics, with experience in natural language processing, distributed systems, and SQL/NoSQL databases. Freshworks is committed to diversity and equal opportunity, offering a vibrant work environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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