Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Team Lead, Customer Success(High Touch)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos, a global leader in cybersecurity, is seeking a Customer Success Team Lead with leadership and relationship management skills. The role involves leading a team of Customer Success Managers, handling complex issues, collaborating with cross-functional teams, and fostering a culture of innovation and professional development. The ideal candidate should have at least 3+ years of leadership experience in a Customer Success role, preferably in cybersecurity, and possess strong presentation, communication, and project management skills.

Staff Engineer, ASIC Development Engineer

Company: Western Digital

Location: Other US Location

Posted Jan 24, 2025

Western Digital is a global technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers, and are a key partner to many large organizations. The company is currently seeking an experienced ASIC Design Architect with strong knowledge in IPSOC design methodologies, RTLSOC design, and low power design. The ideal candidate should have a Bachelor's or Master's degree in Electronics/VLSI/MicroElectronics Engineering, and at least 6 years of ASIC Design experience. Western Digital values diversity and is committed to an inclusive environment.

Senior Territory Account Executive, CEE Markets - Russian Speaking

Company: Cloudflare

Location: Other US Location

Posted Jan 24, 2025

Cloudflare is seeking a sales professional with a technical background to focus on acquiring and expanding customer accounts in Central Eastern Europe, specifically in Uzbekistan, Kazakhstan, and Azerbaijan. The role involves developing and executing a comprehensive account territory plan, driving new business acquisition and customer expansion, building a robust sales pipeline, understanding customer use cases, and crafting compelling value propositions for Cloudflare services. The ideal candidate should have direct B2B sales experience, a solid understanding of cloud infrastructure and security, and strong interpersonal and organizational skills. Fluency in Russian is required.

Talent Acquisition Specialist

Company: Megaport

Location: Other US Location

Posted Jan 24, 2025

Megaport, a global leader in Network as a Service (NaaS), is seeking a Talent Acquisition Specialist. The role involves leading recruitment efforts across North and South America, aligning hiring strategies with global business goals, and collaborating with diverse teams. The ideal candidate should have 2 to 3+ years of recruitment experience, proven skills in building relationships with hiring managers, and a track record of meeting hiring goals while maintaining a focus on quality, diversity, and a positive candidate experience.

Manager, Software Engineering - Open Logic

Company: Perforce Software

Location: Other US Location

Posted Jan 24, 2025

Perforce Software Inc. is seeking a Manager Software Engineering to lead technology roadmap, hire and retain top engineering talent, and manage teams towards excellence and agility. The role involves end-to-end responsibility for software product delivery, driving Agile methodology, and providing hands-on technical support. The ideal candidate should have extensive experience in CC++, Java, and enterprise level systems software, along with strong leadership, communication, and collaboration skills. A bachelor's degree in computer science or equivalent experience is required, along with 12+ years of relevant professional experience in software development, preferably with complex enterprise-grade systems. Experience with AIML tools, CICD, and Agile teams is desired. Perforce offers a rewarding career with opportunities for growth and collaboration in a global company.

Data Engineer Analytics

Company: Lusha

Location: Other US Location

Posted Jan 24, 2025

Lusha is seeking a skilled Data Engineer to join their dynamic Analytics team. The role involves designing, building, and optimizing robust data pipelines, maintaining and optimizing the data warehouse, developing and maintaining ETL/ELT workflows, collaborating with analytics teams, monitoring data quality, and staying updated with emerging trends in data engineering. The ideal candidate should have a Bachelor's degree in Computer Science, Data Engineering, or a related field, 3+ years of experience in a data engineering role, strong SQL skills, proficiency with ETLELT tools, experience with cloud platforms, and excellent communication skills.

Data Analytics Engineer

Company: Lusha

Location: Other US Location

Posted Jan 24, 2025

Lusha is seeking a skilled Data Analytics Engineer to join their dynamic Analytics team. The role involves designing, building, and optimizing robust data pipelines, maintaining and optimizing the data warehouse, developing and maintaining ETL/ELT workflows, collaborating with analytics teams, monitoring data quality, and staying updated with emerging trends in data engineering. The ideal candidate should have 3+ years of experience in data engineering, strong SQL skills, proficiency with ETLELT tools, experience with cloud platforms, and excellent communication skills.

CX Project Manager

Company: Xero

Location: Other US Location

Posted Jan 24, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. They are seeking a Customer Experience Project Manager to lead strategic projects, manage risks, and drive continuous improvement in CX. The role involves planning, implementing, and delivering projects, identifying and mitigating risks, and collaborating with stakeholders. Xero offers generous benefits, including paid leave, wellbeing programs, and career development opportunities.

Engineer, Data Analytics Engineering

Company: Western Digital

Location: Other US Location

Posted Jan 24, 2025

Western Digital is a technology company that empowers global innovation and pushes the boundaries of technology. They offer a wide range of storage devices and platforms for businesses and consumers. The company is currently seeking a Data Scientist with expertise in machine learning and data visualization to create compelling visualizations, analyze complex datasets, collaborate with cross-functional teams, maintain thorough documentation, and mentor junior team members. The ideal candidate will have a degree in Data Science, Computer Science, Engineering, Statistics, or a related field, along with 3+ years of experience in data science with a strong emphasis on machine learning and data visualization. Proficiency in programming languages such as Python, R, and ML libraries like TensorFlow, Keras, and scikitlearn is required. Familiarity with data visualization tools like Tableau, Power BI, Matplotlib, and Seaborn is also necessary. Western Digital values diversity and is committed to an inclusive environment where every individual can thrive.

SOC Team Lead

Company: BlueVoyant

Location: Other US Location

Posted Jan 24, 2025

BlueVoyant is seeking a SOC Team Lead for a hybrid role in Cork, Ireland. The position involves a Panama shift schedule and requires 2-3 days on-site. The team lead will supervise and mentor security analysts, manage workload, communicate with clients, and ensure efficient incident response. Key qualifications include strong teamwork skills, experience in managing technical contributors, and advanced knowledge of network protocols and systems. Preferred qualifications include experience in vulnerability analysis, intrusion analysis, and relevant certifications. BlueVoyant is a cybersecurity firm offering active prevention and defense across organizations and supply chains.

Sr. Software Engineer

Company: Cyara

Location: Other US Location

Posted Jan 24, 2025

Cyara is a leading Automated CX Assurance Platform provider, enabling brands to deliver superior customer experiences. The company values excellence, innovation, integrity, curiosity, and diversity. As a Sr Software Engineer, you'll work on innovative software development, problem-solving, and UX delivery. You'll collaborate with senior engineers, contribute to code reviews, and maintain software artifacts. Cyara offers a flexible work environment, competitive compensation, and a positive, results-oriented culture.

Customer Success Manager(High Touch)(5 Vacancies)

Company: Sophos

Location: Other US Location

Posted Jan 24, 2025

Sophos is a global cybersecurity leader offering advanced security solutions including MDR and incident response services. The company defends over 600000 organizations and 100 million users worldwide. The Customer Success Manager role focuses on strategic customers, managing accounts, and ensuring satisfaction and maximizing customer value. The role involves creating success plans, delivering an outstanding customer experience, and coordinating activities across various teams. The ideal candidate should have 3+ years of experience in customer success, strong communication skills, and technical acumen.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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