Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Regional CRM Manager (Dynamics 365)

Company: Grab Holdings

Location: Other US Location

Posted Jan 22, 2025

Grab, Southeast Asia's leading superapp, is seeking a Regional CRM Manager Dynamics 365 to optimize Customer Relationship Management through Microsoft Dynamics 365. The role involves leading workshops, developing customised solutions, improving workflows, and collaborating with technical teams. The ideal candidate should have at least 7 years of experience in software-related customer service contact centre operations with Microsoft Dynamics 365 Customer Engagement or equivalent CRM applications in cloud implementations. Grab offers a range of benefits including term life insurance, comprehensive medical insurance, and flexible work arrangements.

Senior Cost Controller

Company: Ramboll

Location: Other US Location

Posted Jan 22, 2025

Ramboll, a global engineering, architecture, and consultancy company, is seeking a Senior Cost Controller for its Noida, India office. The role involves serving as a trusted finance partner, focusing on cost management, financial analysis, budgeting, and performance management. The ideal candidate should have a BCom or MBA in Finance, 7+ years of experience in financial planning and analysis, and strong analytical skills. The company values diversity and inclusion, and offers opportunities for professional development and growth.

Service Solutions Director

Company: Dynatrace

Location: Other US Location

Posted Jan 22, 2025

Dynatrace offers a comprehensive platform for software intelligence, simplifying cloud complexity and accelerating digital transformation. The all-in-one solution provides precise answers about application performance, security, and user experience. The role involves working with account teams to articulate postsales offerings, maturing services through the opportunity pipeline, and delivering a well-orchestrated handoff to postsales teams. The ideal candidate should have 6-8+ years of professional services experience in areas like Application Performance Management, application monitoring, performance engineering, testing, DevSecOps, or SDLC operations. They should also have prior experience driving $5M+ in annual service bookings and a degree in Computer Science, Computer Engineering, Information Technology, or Business Administration with a focus on IT.

Cost Controller

Company: Ramboll

Location: Other US Location

Posted Jan 22, 2025

Ramboll, a global engineering, architecture, and consultancy company, is seeking a Cost Controller for its Noida, India office. The role involves managing the performance of global support functions, focusing on cost management, financial analysis, budgeting, and business planning. The ideal candidate should have a BCom or MBA in Finance, 7+ years of experience in financial planning and analysis, and strong analytical skills. The company values diversity and inclusion, and offers opportunities for professional development and growth.

Manager - Pre-Sales

Company: Sutherland

Location: Other US Location

Posted Jan 22, 2025

Sutherland is a company specializing in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Sutherland has created over 200 inventions under several patents, driving digital transformation and optimizing business operations. They tailor solutions to fit each company's unique needs, combining human expertise with AI. The job description for a Manager for PreSales involves strengthening client relationships, impacting the bottom line, managing people, and overseeing performance and service quality.

Account Executive, Network Growth

Company: EcoVadis

Location: Other US Location

Posted Jan 22, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Frontline Employee to engage and support companies in leveraging their solutions for sustainable business practices. The role involves acquiring new Dutch and English speaking suppliers, providing high-touch service, and driving value throughout the EcoVadis onboarding experience. The ideal candidate should have sales experience, excellent customer service skills, and a strong understanding of UK business culture. The company offers a hybrid work environment, flexible hours, and a range of benefits including wellness allowance, professional mental health support, and learning and development opportunities.

L2 Support Engineer

Company: SMS-Magic

Location: Other US Location

Posted Jan 22, 2025

The job posting is for a motivated L2 Technical Support Engineer to join a dynamic customer support team. The role involves providing advanced technical assistance, resolving complex issues, collaborating with development teams, and optimizing customer-facing infrastructure on AWS. Requirements include a degree in Computer Science or related field, 2+ years of experience in technical support, and strong understanding of Python Flask applications, React-based user interfaces, MySQL databases, Apex Aura Framework, LWC, HTML, CSS, JavaScript, and AWS services. Preferred skills include experience with CRM platforms, logging and monitoring tools, and knowledge of CICD pipelines.

Finance Analyst

Company: Kraft Heinz

Location: Other US Location

Posted Jan 22, 2025

Kraft Heinz is offering a 3-month contract position for a Finance Analyst in Paris, with potential for a CDI. The role involves working closely with the Trade Investment Manager on various projects, including improving routines, developing tools, and supporting Finance Transformation projects. The successful candidate will be responsible for Accrual Management, Invoice Management, Pricing Management, Pricing Dispute Management, Quantity Dispute Management, and maintaining Balance Sheet Cleanliness. Qualifications include a Masters degree in Finance, strong proficiency in MS Office and SAP, fluency in English and French, and excellent organizational and communication skills.

Detection & Response Analyst

Company: Rapid7

Location: Other US Location

Posted Jan 22, 2025

Rapid7 is seeking a passionate cybersecurity professional to join their SOC Analyst team in Belfast. The role involves working with advanced tools to investigate and triage high priority security events, gaining a deep understanding of threat detection and response, and developing skills for a career in cybersecurity. The MDR Analyst will review alert data, conduct investigations, write findings reports, and assist in threat hunting. The role also includes delivering world-class threat detection services, working on shift as part of a threat detection team, and providing continuous input to Rapid7 product development teams. The ideal candidate will have problem-solving skills, a passion for cybersecurity, knowledge of Windows and/or Linux operating systems, and experience with forensic network investigations, endpoint investigations, malware analysis, incident response, and threat hunting.

DevOps Engineer

Company: Atlassian

Location: Other US Location

Posted Jan 22, 2025

Atlassian is seeking experienced DevOps engineers to join their Data Center team. The role involves building software to enhance the availability, performance, and stability of the Instant Environments cloud computing service. The ideal candidate should have 3+ years of experience in designing, delivering, and operating large-scale AWS cloud-native infrastructure solutions, with proficiency in automation and Infrastructure as Code projects using tools like Ansible and Terraform. Knowledge of Kubernetes, Helm, Python, and Git is required. The role also involves incident response, designing CI/CD pipelines, and working with observability tools. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Head of Global Payroll Compliance

Company: Wolt

Location: Other US Location

Posted Jan 22, 2025

Wolt, a Helsinki-based technology company, is seeking a Head of Global Payroll Compliance to build and design a strategic vision for their payroll compliance framework. The role involves ensuring accurate and timely payroll operations across 30+ geographies, managing employer reporting and tax obligations, and acting as the primary contact for external regulators. The ideal candidate should have at least 6 years of experience in payroll compliance, proven leadership skills, and excellent communication abilities. Wolt offers a competitive salary and the opportunity to work in a fast-growing, supportive team.

Head of Global Payroll Compliance

Company: Wolt

Location: Other US Location

Posted Jan 22, 2025

Wolt, a Helsinki-based technology company, is seeking a Head of Global Payroll Compliance to build and design a strategic vision for their payroll compliance framework. The role involves ensuring accurate and timely payroll operations across 30+ geographies, managing employer reporting and tax obligations, and acting as the primary contact for external regulators. The ideal candidate should have at least 6 years of experience in payroll compliance, proven leadership skills, and excellent communication abilities. Wolt offers a fast-paced, collaborative environment with opportunities for significant impact and growth.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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