Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Tax Manager, Asia-Pacific

Company: Spotify

Location: Other US Location

Posted Jan 22, 2025

The company is seeking a Tax Manager for the APAC region, based in Stockholm. The role involves overseeing tax matters in Singapore, Australia, Korea, Japan, Indonesia, and the Philippines, with a focus on corporate income tax, withholding tax, and tax treaty considerations. The successful candidate will work closely with colleagues in Stockholm and New York, and collaborate with Business, Legal, and Accounting teams on cross-functional projects. The role offers a challenging and dynamic environment in a rapidly growing international company, with opportunities for significant responsibility and impact. The ideal candidate will have a minimum of 5+ years of corporate tax experience, excellent knowledge of corporate income tax, international tax, and transfer pricing concepts, and strong English skills. Proficiency in financial systems like Netsuite, ERPs, consolidation tools, and management reporting tools is a plus. The role requires flexibility for potential travel and the ability to work in a fast-paced, informal environment.

Project Manager

Company: Bold Business

Location: Other US Location

Posted Jan 22, 2025

Bold Business, a US-based midsized Business Processing Outsourcing firm, is seeking an experienced Project Manager to lead the transformation of their business operations through automation, process optimization, and AI integration. The ideal candidate should have strong technical expertise in automation tools, a passion for using technology to elevate business processes, and proven ability to manage multiple complex cross-functional projects. Key responsibilities include managing and executing projects, leading AI training programs, developing sophisticated dashboards, and collaborating with various teams to streamline workflows and support growth goals.

Customer Success Manager

Company: Freshworks

Location: Other US Location

Posted Jan 22, 2025

Freshworks, a California-based company, is seeking a Customer Success Manager for their London team. The role involves acting as a strategic consultant and trusted advisor to midmarket and enterprise customers, ensuring customer satisfaction and retention. The ideal candidate should have at least 7 years of experience in a B2B environment, with a background in Solution Engineering or similar consultative roles. They should be comfortable presenting technology solutions, proactively growing customer relationships, and influencing change in complex organizations. Freshworks offers a comprehensive benefits package, including company-funded insurance, pension scheme, learning budget, fitness budget, free yoga classes, cycle to work scheme, company-funded lunch, employee assistance program, 25 days of annual PTO, and discounted tax support services. Freshworks is committed to diversity and equal opportunity in the workplace.

Multilingual Customer Support Specialist

Company: Veo Technologies

Location: Other US Location

Posted Jan 22, 2025

Veo is a global leader in AI-based sports camera technology, offering an innovative, fully automatic camera solution for sports teams worldwide. The company is growing rapidly, with over 40,000 clubs in 90+ countries using their product. Veo values its employees, who are described as some of the brightest minds in the industry. They are currently hiring a Multilingual Customer Support Specialist with excellent communication skills and a solution-oriented mindset. The ideal candidate will assist customers, navigate systems, and provide efficient support via phone and email. Veo offers a thriving work environment with a focus on work-life balance, diversity, and continuous learning.

Lead Software Engineer - Site Reliability

Company: Freshworks

Location: Other US Location

Posted Jan 22, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshservice, and Freshchat. They have been recognized by reputable sources like CNBC, Forbes, and TrustRadius. The job description involves writing scripts for DevOps tasks, integrating with tools, managing user accounts, performing Linux administration, designing CICD pipelines, setting up monitoring and logging solutions, and more. Qualifications include extensive experience with programming, Linux, Git, CICD tools, IaC tools, Kubernetes, cloud computing, and database administration.

Field Service Technician

Company: Centric Business Systems, Inc.

Location: Other US Location

Posted Jan 22, 2025

UBEO Business Services, a leading provider of business technology products and services, is hiring a Field Service Technician in Baltimore, Maryland. The role involves maintaining and repairing office equipment, promoting customer satisfaction, and influencing equipment sales. The ideal candidate should have technical knowledge, problem-solving skills, customer service orientation, and business acumen. UBEO offers a competitive compensation package, including health, dental, and vision plans, a health reimbursement account, life insurance, and a 401k plan with a match. UBEO is an Equal Opportunity Employer.

Sr. Account Executive, North Carolina

Company: Viant Technology

Location: Other US Location

Posted Jan 22, 2025

Viant is seeking a Senior Account Executive for its South East sales team to drive new business, generate awareness, and grow sales of its Viant DSP. The ideal candidate will be an enthusiastic self-starter with excellent communication skills, capable of identifying new business opportunities, consulting with clients, and driving revenue. The role involves cross-selling and upselling product portfolio, expanding Viant's footprint, and providing feedback to improve client service. Viant is a leading advertising software company recognized for its programmatic advertising solutions across various channels.

Helpdesk Analyst Admin

Company: Bazaarvoice

Location: Other US Location

Posted Jan 22, 2025

Bazaarvoice is a company that creates smart shopping experiences by connecting brands and retailers with consumers through a global network. They collect user-generated content, provide valuable business insights, and offer solutions to improve products and increase sales. The company is looking for an experienced IT professional with a passion for troubleshooting and customer service to join their End User Services team. Bazaarvoice values transparency, integrity, and diversity, and is committed to creating a strong, inclusive company culture.

Demand Generation Manager

Company: Pythian

Location: Other US Location

Posted Jan 22, 2025

Pythian, a leading data and cloud solutions provider founded in 1997, is seeking a Demand Generation Manager. The role involves developing and executing comprehensive demand generation strategies, managing multichannel campaigns, analyzing campaign performance, and collaborating with various teams. The ideal candidate should have a Bachelor's degree, 5+ years of experience in demand generation, proficiency in marketing automation platforms, and strong analytical skills. Pythian offers a competitive rewards package, flexible remote work, professional development opportunities, and a supportive work environment.

Account Executive, SMB - German

Company: NinjaOne

Location: Other US Location

Posted Jan 22, 2025

The Account Executive SMB role at NinjaOne in Berlin, Germany, involves achieving sales and profitability objectives among SMB prospect accounts. The role requires exceptional consultative phone skills, understanding customer needs, and presenting tailored solutions. The successful candidate will be responsible for closing SMB accounts and helping NinjaOne expand to the midmarket enterprise space. The ideal candidate is an energetic, sales-driven self-starter with excellent verbal communication skills, proficiency in German and English, and experience selling technology solutions to IT executives. NinjaOne offers flexible working hours, professional growth opportunities, and a supportive work environment.

Senior Network Engineer - Datacenters

Company: Ahold Delhaize USA

Location: Other US Location

Posted Jan 22, 2025

Ahold Delhaize USA is seeking a Senior Platform Engineer to oversee the engineering delivery and operations for ADUSA's network platforms. The role involves managing mission-critical network infrastructure, transforming network architecture, and ensuring secure connectivity and reliable application delivery. The engineer will work closely with other network platform and product teams, and will be responsible for day-to-day operations, troubleshooting, and project delivery. The ideal candidate should have a strong background in large-scale networks, experience with Cisco, Arista, Palo Alto, Zscaler, F5, and Aruba technologies, and expertise in automation tools like Ansible and Python.

Project Manager

Company: Bold Business

Location: Other US Location

Posted Jan 22, 2025

Bold Business, a US-based midsized Business Processing Outsourcing firm, is seeking an experienced Project Manager to lead the transformation of their business operations through automation, process optimization, and AI integration. The ideal candidate should have strong technical expertise in automation tools, a passion for using technology to elevate business processes, and proven ability to manage multiple complex cross-functional projects. Key responsibilities include managing and executing projects, leading AI training programs, developing sophisticated dashboards using Power BI, and collaborating with the Recruiting team to support Sales hiring goals. The role reports directly to the Head of Global Sales and CEO.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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