Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Sr. Associate - RTA

Company: Sutherland

Location: Other US Location

Posted Jan 20, 2025

Sutherland is a company specializing in AI, automation, cloud engineering, and advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Their services include digital transformation, optimizing operations, reinventing experiences, and pioneering new solutions. They tailor proven formulas to fit each company's unique needs, combining human expertise with AI. The Sr Associates role involves monitoring queues, identifying risks to KPIs, and coordinating offline activities. Successful candidates should have at least one year of call center experience, basic Excel knowledge, and understanding of call center KPIs.

Gestionnaire, Boutique

Company: SSENSE

Location: Other US Location

Posted Jan 20, 2025

SSENSE, a Montreal-based international tech platform, is seeking a store manager for its flagship location in the Vieux-Port of Montreal. The role involves overseeing sales and operations, managing a team of 65 passionate employees, and collaborating with internal departments to ensure operational efficiency, customer engagement, and profitability. The ideal candidate will have 5-7 years of retail management experience, strong knowledge of SSENSE's brands, and a proven track record in coaching high-performing teams. Benefits include comprehensive health and dental coverage, parental support programs, and a commitment to diversity and inclusivity.

Project Lead - Decision Science (1170)

Company: Axtria - Ingenious Insights

Location: Other US Location

Posted Jan 20, 2025

Axtria, a leading global provider of cloud software and data analytics for the Life Sciences industry, is seeking a Project Lead for its Decision Science practice. The ideal candidate will have 4-8 years of relevant work experience, preferably in Oncology, Inflammation, Cardio, or Bone therapeutic areas. They should possess strong quantitative and analytical skills, including knowledge of statistical concepts and predictive modeling/machine learning. The role involves managing consulting projects, delivering high-quality analytical solutions, and leading discussions with clients. The position is based in Thousand Oaks, requiring 35 days of on-site work per week.

Lead - Security Management

Company: Sutherland

Location: Other US Location

Posted Jan 20, 2025

Sutherland is a company dedicated to providing comprehensive security solutions, emphasizing safety, excellence, and professional growth. The Security Site Lead role involves overseeing daily security operations, managing personnel, implementing security protocols, and ensuring a secure environment. Key responsibilities include team leadership, protocol implementation, incident management, risk assessment, communication, training, reporting, collaboration, and compliance. The ideal candidate should have a college degree, at least 2 years of security experience, and relevant certifications. Strong leadership, communication, and technical skills are required, along with the ability to work in various conditions.

Associate Manager – Customer Experience

Company: Sutherland

Location: Other US Location

Posted Jan 20, 2025

Sutherland is a company specializing in AI, automation, cloud engineering, and advanced analytics. They work with global brands, providing unique value through technology and business process excellence. Their core expertise includes digital transformation, optimizing operations, and pioneering new solutions. They tailor proven formulas to fit each company's unique needs, combining human expertise with AI. The job description involves preparing sampling plans, ensuring transaction monitoring, conducting audits, and driving quality awareness programs. Stakeholder management includes collaborating with various teams and ensuring employee satisfaction. Team development focuses on skill enhancement and process efficiency.

Field Controls Engineer

Company: Scale Microgrids

Location: Other US Location

Posted Jan 20, 2025

The job posting is for a comprehensive engineering commissioning and startup support role for distributed generation and storage projects. The role involves factory acceptance testing of natural gas generators, deploying onsite microgrid controllers, and configuring and controlling distributed energy resources. The ideal candidate should have a two-year degree or technical certification in an electrical-related program and 5+ years of work experience as a shop or field electrical technician. Key responsibilities include leading factory tests, configuring and downloading PLC and controls software, instructing customers on equipment operation and maintenance, and troubleshooting network configuration issues. The role requires significant travel and is based in the NJ TriState area, NYNJCT, or California. The company, Scale Microgrids, offers a competitive compensation package and comprehensive benefits. Scale Microgrids is a fully integrated distributed energy platform focused on designing, implementing, and financing innovative distributed clean energy solutions.

Customer Success Account Manager

Company: Revalize

Location: Other US Location

Posted Jan 20, 2025

Revalize, a global leader in sector-specific software solutions, is seeking a Customer Success Account Manager. The role involves transitioning existing customers to a new 3D software offering, managing migrations, and gathering feedback on product adoption. The ideal candidate should have strong German and English communication skills, 3+ years of experience in Customer Service or Account Management, and proficiency in Microsoft suite and Salesforce. CAD software or industry experience is a plus.

Head of Product Design (EU Remote)

Company: Notabene

Location: Other US Location

Posted Jan 20, 2025

Notabene is a company that aims to integrate crypto into everyday economy by providing tools to reduce transaction risk and ensure safe crypto transfers. They serve over 200 customers, including financial institutions, fintechs, and exchanges, and have backing from leading investors. Notabene is currently seeking a Head of Product Design to help shape their transformation into a global transaction authorization network for digital assets. The role involves defining and implementing a cohesive design vision, partnering with stakeholders to create user-friendly solutions, and driving design for critical areas like onboarding, transaction monitoring, and compliance dashboards.

CEO

Company: Strategic HR

Location: Other US Location

Posted Jan 20, 2025

Cove Federal Credit Union in Edgewood, KY is seeking a CEO with experience in consumer and mortgage lending. The successful candidate will lead the credit union, ensuring financial stability and member satisfaction. Key responsibilities include directing all credit union operations, providing strategic direction, managing day-to-day operations, and ensuring compliance with federal laws and regulations. The ideal candidate should have a bachelor's degree in a business-related field, at least 5 years of financial institution management experience, and in-depth knowledge of consumer and mortgage lending.

Data Entry Specialist: Invoice Processing

Company: eCapital Corp.

Location: Other US Location

Posted Jan 20, 2025

eCapital, a growing Fintech company, is seeking an Invoice Processor for their Orillia, Ontario office. The role involves processing invoices, data entry, and risk mitigation. The company offers competitive salaries, bonuses, benefits, and professional development opportunities. They are committed to excellence, driven, and creative, and are looking for dynamic individuals to join their team.

Senior Marketplace Partnerships Manager - FreeWheel

Company: FreeWheel

Location: Other US Location

Posted Jan 20, 2025

FreeWheel, a Comcast company, is seeking a seasoned professional with over 5 years of experience in sales, business development, or account management within an advertising technology company, preferably with digital video experience. The role involves managing and growing DSP revenues, advancing strategic partnerships, and collaborating with various teams. The candidate must have a deep understanding of the programmatic ecosystem, strong consultative sales skills, and the ability to negotiate complex business contracts. The position offers opportunities for travel and participation in industry events.

Software Engineer (Android)

Company: Transact Campus

Location: Other US Location

Posted Jan 20, 2025

Transact and CBORD have merged to form a leading technology solutions provider for education, healthcare, and business campuses worldwide. The new partnership aims to transform organizations and improve the lives of people doing mission-critical work. The company is seeking a Software Engineer Android with 3+ years of experience in Android development, proficient in Java, Kotlin, Gradle, Android Studio, and Android SDK. The role involves improving and maintaining operator-driven and self-service Android applications, integrating hardware peripherals and REST APIs, and working within a cross-functional agile team. The company offers flexible time off, robust health insurance, and a matched 401k, among other benefits.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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