Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Retail & E-Commerce | Applications Support Developer - Porto

Company: Devoteam

Location: Other US Location

Posted Jan 20, 2025

Devoteam is a global leading player in Digital Transformation, with a revenue of €1B. They believe in transforming technology to create value for clients, partners, and employees. They are looking for an IT professional with over 2 years of experience in MongoDB, SQL, PHP, and C to join their specialized support team. The role involves maintaining efficient, scalable, and strategic solutions, collaborating with business areas and technical teams, and enhancing documentation. The ideal candidate should have a Bachelor's degree in IT, strong problem-solving abilities, and experience with Salesforce Commerce Cloud, APIGEE, and Azure. Devoteam promotes equal opportunities and diversity.

Regional Sales Manager, Private Client

Company: FARFETCH

Location: Other US Location

Posted Jan 20, 2025

Farfetch, a global marketplace for luxury fashion, is seeking a Regional Sales Manager for the LATAM Private Client department. The role involves enhancing the customer experience for top clients, growing the clientele, and increasing brand desirability. The manager will lead a team of Senior Stylists, Stylists, and Assistants, setting goals, providing guidance, and analyzing sales reports. The ideal candidate has sales leadership experience, commercial awareness, and proficiency in Salesforce and Excel. Farfetch is an equal opportunities employer.

Engineering Manager, Front-End

Company: Trustly

Location: Other US Location

Posted Jan 20, 2025

Trustly is a global payments company revolutionizing the industry by making Pay by Bank the new standard at checkout. They aim to deliver a better way to pay and get paid, prioritizing financial responsibility and independence for merchants. With a diverse team spanning over 30 nationalities, they process over $58 billion annually across 33 countries. The Developer Experience team is responsible for the main integration layer of Trustly's external-facing product with customers, focusing on offering the best experience with a simple, efficient, and accessible platform. They are seeking a candidate with experience in web systems design and development, UX-related projects, and knowledge of APIs and integrations. Trustly offers a range of perks and benefits, including health and dental plans, life insurance, meal and supermarket vouchers, home office allowance, and more. They are committed to being an Equal Opportunity Employer, embracing and celebrating diversity.

Strategic Partnership Manager

Company: QBE Insurance

Location: Other US Location

Posted Jan 20, 2025

QBE is seeking a Strategic Partnership Manager to shape the future of their business. The role involves managing and developing critical partnerships, working closely with internal and external stakeholders, and driving portfolio growth. The ideal candidate should be an experienced strategic leader in the insurance industry with a proven track record in creating and implementing successful growth strategies. They should possess high commercial acumen, strong stakeholder management skills, and the ability to make data-driven decisions. QBE offers a range of benefits including hybrid working, wellbeing programs, flexible leave, and various insurance discounts. The company is committed to an inclusive workplace and has received several awards for its diversity and wellbeing initiatives.

Director, Customer Success

Company: Deputy

Location: Other US Location

Posted Jan 20, 2025

Deputy, a global SaaS workforce management company, is seeking a Director of Customer Success to drive customer satisfaction, retention, and growth. The ideal candidate will have a proven track record in building and scaling customer success teams, driving customer adoption, and fostering strong customer relationships. The role involves working closely with cross-functional stakeholders, developing and executing customer success strategies, and leading a team to deliver exceptional results. Deputy offers a highly collaborative working environment, flexible coworking space, free happy hours, employee stock ownership, pension matching, private health and dental insurance, paid parental leave, flexible holiday time, and a work from home stipend.

Technical Product Manager

Company: Fresha

Location: Other US Location

Posted Jan 20, 2025

Fresha is seeking a product manager with strong roadmap development and execution capabilities, 2+ years of platform product management experience, and a growth mindset. The role involves collaboration, multitasking, metrics-driven work, strategic leadership, delivery ownership, and innovation. The ideal candidate will work from the office four days a week and have the flexibility to work remotely one day. Fresha values passion and potential, and encourages applications from enthusiastic individuals eager to learn. The company aims to complete the interview process within 2 weeks.

Senior Python Engineer

Company: LinkGraph

Location: Other US Location

Posted Jan 20, 2025

LinkGraph, an SEO software company and digital agency, is seeking full stack engineers with strong Python and Django experience. The role is remote and offers a competitive salary of $2000-$4500 monthly. The company culture is collaborative, innovative, and focused on excellence, with a student mentality and a commitment to continuous learning. Benefits include PTO, a supportive team environment, and recognition from industry leaders.

Senior Backend Engineer - Wallets

Company: BitGo

Location: Other US Location

Posted Jan 20, 2025

BitGo, a leading digital asset financial services provider, is seeking a Senior Software Engineer for its Bangalore team. The role involves building robust APIs, libraries, and services for wallet services, staking, and SDK. The engineer will also collaborate with all engineering teams, provide mentorship, and ensure security features for Bitcoin custody. BitGo offers competitive benefits including a hybrid working model, IT equipment support, medical insurance, and a wellbeing allowance.

Technical Success Manager (MSP)- EMEA

Company: Lansweeper

Location: Other US Location

Posted Jan 20, 2025

Lansweeper is seeking a passionate individual with a background in IT, network technologies, and customer success to join their team. The role involves pre-sales support, onboarding, enablement, and technical support for Managed Service Providers (MSPs). Key responsibilities include understanding MSPs' technical requirements, providing technical demos, designing onboarding plans, conducting training sessions, and serving as the primary technical contact for MSPs. The ideal candidate should have a degree in IT or a related field, proven experience in service delivery or technical account management, deep understanding of network architecture, resilience, high emotional intelligence, strong communication skills, and problem-solving abilities. Fluency in Spanish or Portuguese (for AMER region) or French, German, or Italian (for EMEA region) is a plus. This is an opportunity to shape the MSP onboarding journey at Lansweeper and contribute to building scalable programs for a global audience.

O2C BILLING ANALYST

Company: Informa

Location: Other US Location

Posted Jan 20, 2025

Informa is a leading business intelligence, academic publishing, knowledge, and events company. The Order-to-Cash (O2C) Billing Analyst role involves managing and optimizing the billing process, ensuring accurate and timely invoicing, resolving billing discrepancies, and maintaining compliance with company policies. The role requires meticulous attention to detail, proficiency in financial systems, effective collaboration with internal teams, and excellent communication skills. Key responsibilities include executing billing procedures, maintaining quality control, ensuring revenue recognition follows Informa Group Policy, and managing billing disputes. The ideal candidate should have strong analytical skills, attention to detail, and a problem-solving mindset.

Senior Identity and Access Management (IAM) Engineer

Company: Western Digital

Location: Other US Location

Posted Jan 20, 2025

Western Digital is seeking an experienced Information Security IAM professional to manage DUO MFA, Microsoft Information Protection MIP, Key Management Services KMS, and support Mobile Device Management MDM and Active Directory AD/Azure AD Entra ID. The role involves administering and managing various platforms, implementing and enforcing policies, conducting audits, optimizing IAM processes, and providing training. The ideal candidate should have 6+ years of IT or Information Security experience, with a focus on identity and access management, and proficiency in PowerShell, Python, and IAM tools.

Digital Marketing Data Analyst/Strategist

Company: WebFX

Location: Other US Location

Posted Jan 20, 2025

WebFX, a fast-growing full-funnel revenue marketing agency, is seeking talented individuals to join their mission of providing world-class marketing solutions to midsize businesses worldwide. They offer competitive benefits, including profit-sharing, performance bonuses, health insurance, and comprehensive training. The company values its employees, providing long-term stability, support, and opportunities for growth. They are committed to giving back globally and fostering an inclusive environment. The role involves setting up and auditing Google Ads and MCFX for clients, generating recommendations for data marketing strategies, and more. The working hours are flexible, with the ability to overlap with the US East Coast office.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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