Exceptional Service Jobs in Other US Location

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Looking for Exceptional Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Other US Location area.

Senior Technical Support Engineer (SAP ECC, Incident Management)

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware is a global provider of financial solutions for the Office of the CFO, offering products across financial planning, accounting, and operations. The company emphasizes customer focus and technical support, with a commitment to reducing incidents and improving customer satisfaction. The job description requires a candidate with IT education, SAP ECC knowledge, reporting experience, and strong analytical and communication skills. Insightsoftware is an equal opportunity employer, committed to diversity and inclusion.

Key Customer Manager, Foodstuffs North Island

Company: McCain Foods

Location: Other US Location

Posted Jan 31, 2025

McCain Foods is seeking a Key Customer Manager for the Foodstuffs North Island account. The role involves implementing customer strategies, managing trade investments, optimizing portfolio profit and sales growth, collaborating with category and marketing teams, and positioning McCain as a preferred category partner. The ideal candidate should have experience in account management, strong communication and leadership skills, proven negotiation abilities, and proficiency in business reporting tools. McCain offers a global brand, opportunities for career growth, a commitment to sustainability and social responsibility, and work-life balance. The company is an equal opportunity employer, valuing diversity and inclusivity.

Lead - Motion Graphic Designer/Animator

Company: Freshworks

Location: Other US Location

Posted Jan 31, 2025

Freshworks, a global company headquartered in San Mateo, California, is seeking a Motion Graphic Designer/Animator with 6+ years of experience. The role involves creating engaging learning experiences through high-quality visuals, animations, and videos. Freshworks, known for its affordable, quick-to-implement software suite, values diversity and equal opportunity, aiming to create a global workplace where everyone can find their true potential.

Senior Legal Counsel

Company: Sophos

Location: Other US Location

Posted Jan 31, 2025

Sophos, a global leader in cybersecurity, is seeking a Senior Legal Counsel with 8+ years of commercial legal experience, preferably in an IT environment. The role involves negotiating and drafting contracts, advising on legal risks, managing internal queries, and building relationships with various business units. The ideal candidate will be a team player, have strong negotiation and communication skills, and be able to work independently under pressure. Sophos offers a remote-first working model, employee-led diversity and inclusion networks, and various wellbeing initiatives.

Support Account Manager

Company: ServiceNow

Location: Other US Location

Posted Jan 31, 2025

ServiceNow, founded in San Diego in 2004, is a global market leader in AI-enhanced technology, serving over 8100 clients including 85 of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster, and better work methods. ServiceNow offers a supportive and inclusive team culture, opportunities for professional growth, a flexible work environment, and competitive compensation. The Support Account Management SAM Services team seeks highly motivated individuals to deliver world-class customer satisfaction, proactively identify service issues, and drive cross-functional teams for effective issue resolution.

Senior Advisory Presales Solution Consultant - Customer (CX) & Industry Workflows

Company: ServiceNow

Location: Other US Location

Posted Jan 31, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Presales Solution Consultant for its Customer Workflows business unit. The role involves supporting sales efforts, developing product-specific solutions, and demonstrating the value of ServiceNow's intelligent cloud-based platform to improve customer service processes. The ideal candidate should have 5+ years of presales solution consulting experience, proficiency with the ServiceNow platform, and excellent communication skills in English and German. The role requires working with both business and technical decision-makers, handling product feature and technical questions, and providing feedback to product management.

Product Specialist

Company: Freshworks

Location: Other US Location

Posted Jan 31, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for customer experience, CRM, CX, and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and Neo. They are recognized by global press and have won TrustRadius and G2 awards. The job description involves resolving customer issues, collaborating with internal teams, and documenting solutions. Requirements include 14 years of customer support experience, strong communication skills, customer-centricity, adaptability, interpersonal skills, and networking knowledge. Freshworks values diversity and equal opportunity.

Account Executive, Network Growth - Arabic Speaker

Company: EcoVadis

Location: Other US Location

Posted Jan 31, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Frontline Employee to engage and support companies in India to leverage EcoVadis solutions. The role involves acquiring new Indian suppliers, boosting response rates, and driving value throughout the EcoVadis onboarding experience. The ideal candidate should have a degree in a business-related discipline, sales experience, fluency in Arabic and English, and knowledge of the Indian and African regions. EcoVadis offers a full-time remote position in India with benefits including office equipment, flexible hours, wellness allowance, and professional mental health support.

GTM Recruiter

Company: Cloudflare

Location: Other US Location

Posted Jan 31, 2025

Cloudflare is seeking a motivated and collaborative Recruiter for a 11-month fixed term role in London. The Recruiter will partner with hiring managers to design and implement tailored recruitment strategies, focusing on GTM positions including Sales. The ideal candidate will have at least 5 years of end-to-end recruiting experience, preferably within a tech or SaaS company, and previous experience hiring network security or cybersecurity sales professionals. Active sourcing experience on LinkedIn, demonstrated experience driving diversity within the recruiting process, and a strong, solution-oriented, and results-driven mindset are required. The Recruiter will collaborate with the recruiting team on various initiatives and hiring requirements across different areas.

Senior Legal Counsel

Company: Sophos

Location: Other US Location

Posted Jan 31, 2025

Sophos, a global leader in cybersecurity, is seeking a Senior Legal Counsel with 8+ years of commercial legal experience, preferably in an IT environment. The role involves negotiating and drafting contracts, advising on legal risks, managing internal queries, and improving business processes. The ideal candidate will be a team player, have strong negotiation and communication skills, and be able to work independently under pressure. German language skills and experience with public sector contracts are desirable. Sophos operates a remote-first working model and offers a diverse and inclusive environment with various employee initiatives.

Director of Sales and Marketing

Company: Edify Software Consulting

Location: Other US Location

Posted Jan 31, 2025

Edify is a highly-ranked IT company in Costa Rica and Central America, specializing in education technology. They offer creative and robust solutions for various clients, including corporations, startups, educational institutions, and nonprofit organizations. The company values a balanced work environment and promotes a warm, friendly, and cooperative culture. The Sales and Marketing Director role involves driving business sales growth, increasing market share, and building long-term customer relationships. The ideal candidate should have at least 7 years of experience in sales and marketing within the software, IT, or consulting industries, with a strong background in B2B sales and marketing, particularly in selling complex software solutions or services. Previous experience in the EdTech sector is a plus. The role requires strong leadership, people management, communication, and negotiation skills, as well as proficiency in CRM software and digital marketing tools. Edify offers a comprehensive benefits package, including remote work options, health insurance, educational assistance, and career development support.

Senior Backend Developer

Company: Sportradar

Location: Other US Location

Posted Jan 31, 2025

Sportradar, a leading sports technology company, is expanding its development team with a Python Engineer. The role involves creating flexible systems for various sports, maintaining partner applications, and collaborating with cross-functional teams. The ideal candidate should have a Masters or Bachelor's degree in software development, 35 years of professional experience with Python, and strong knowledge of AWS services. The company offers a challenging yet rewarding environment, modern software development methodologies, and a hybrid work model.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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