Exceptional Service Jobs in Remote

318,457 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Director Channel Sales (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Feb 01, 2025

RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking a Director of Channel Sales. The role involves overseeing recruitment and sales of RapidScale services, primarily to prospective customers and existing ones. The candidate will lead a team of Cloud Solution Consultants, engage indirect selling partners, and achieve sales targets. The position requires a BABS degree with 8+ years of experience in managed IT services or 12+ years in lieu of a degree, along with excellent communication, organizational, and time management skills. The role offers a competitive salary, benefits, and opportunities for career growth in a fast-paced, high-energy environment.

Team Lead, Knowledge Management Operations

Company: Oscar Health

Location: Remote

Posted Feb 01, 2025

Oscar Health is seeking a Team Lead for Knowledge Management Operations. The role involves managing team performance, driving operational improvements, and hiring/managing team members. The ideal candidate should have 3+ years of experience with a knowledge management system, 2+ years in operations or customer service, and 2+ years of direct people management experience. The position offers competitive pay, employee benefits, and opportunities for professional growth. Oscar Health values diversity and inclusivity, and the role requires strong communication skills and the ability to work with teams in multiple locations.

Portfolio Manager (US Remote)

Company: Motorola Solutions

Location: Remote

Posted Feb 01, 2025

Motorola Solutions is seeking a Portfolio Manager for their Video and Software Portfolio and Business Operations team. The role involves ensuring new VampS offers are viable, profitable, and align with the overall business unit strategy. The Portfolio Manager will work cross-functionally with various teams to execute the strategy effectively. They will also look across the wider SMVC product offerings to understand overlaps or gaps, set offer guidelines, and drive improvements. The ideal candidate should have a Bachelor's degree with 8+ years of related experience, strong understanding of financial cost models and business plans, and excellent communication skills. The role offers a base salary range of $98,100 to $196,200 USD, along with comprehensive benefits.

Solution Engineer

Company: Onit

Location: Remote

Posted Feb 01, 2025

The Solution Engineer at Onit will provide advanced technical support, troubleshoot complex issues, collaborate with internal teams, and contribute to continuous improvement initiatives. The role requires 3+ years of experience in advanced customer support, proficiency in Ruby and Python, understanding of programming fundamentals, and excellent communication skills. Prior experience in integrations, business process automation, and Liquid templating language is a plus. A Bachelor's degree in Computer Science, MIS, or a related discipline is preferred.

System Technologist IV - East Region

Company: Motorola Solutions

Location: Remote

Posted Feb 01, 2025

Motorola Solutions is a global leader in professional mobile communications systems, focusing on mission-critical digital mobile communication systems for government and public safety. The company is seeking a candidate with extensive experience in LMR RF systems, radio communications, and IT systems. The role involves providing technical support, configuring and optimizing complex communication systems, and delivering knowledge in RF systems, standard telephony, and packet switching techniques. The ideal candidate should have a Bachelor's degree or equivalent experience, be proficient in Microsoft Office products and Motorola Radio Programming Software suite, and have excellent communication skills. The position requires extensive travel and a valid driver's license.

Technical Support Team Lead

Company: Mogli

Location: Remote

Posted Feb 01, 2025

Mogli Technologies is seeking a highly motivated and experienced Technical Support Team Lead. The ideal candidate should have a strong understanding of web-based technologies, excellent communication skills, and a continuous learning mindset. The role involves leading daily case support hours, partnering with the Technical Support Manager to optimize processes, managing complex technical escalations, and providing real-time technical guidance to team members. The company offers comprehensive benefits and is committed to diversity, equity, and inclusion.

Senior Sales Executive, Enterprise Accounts

Company: MelodyArc

Location: Remote

Posted Feb 01, 2025

MelodyArc, a rapidly growing tech innovator, is seeking a Senior Sales Executive to drive revenue growth by targeting potential enterprise customers. The role involves leading negotiations, closing complex deals, and ensuring client satisfaction. The ideal candidate should have 10+ years of direct sales experience, a proven track record in managing high-value enterprise deals, and exceptional communication skills. In-depth knowledge of AI, CX SaaS, and customer service solutions is preferred. The compensation includes a base salary of $225k-$275k, equity, and commission. The role offers an opportunity to define sales motion and go-to-market strategies in a fast-paced environment.

Technical Account Manager

Company: Appspace, Inc.

Location: Remote

Posted Feb 01, 2025

Appspace is seeking a Strategic Technical Account Manager with a strong technical background and excellent communication skills. The role involves managing client relationships, providing technical consultation, problem resolution, solution implementation, client education, performance monitoring, risk mitigation, continuous improvement, and cross-functional collaboration. The company offers competitive benefits, flexible work schedules, remote work opportunities, and a casual dress work environment. Appspace is committed to creating a diverse and inclusive workplace.

Lead Product Owner - Disability Digital

Company: MetLife

Location: Remote

Posted Feb 01, 2025

The Product Owner for the Disability Digital Team will be responsible for enhancing and supporting MyBenefits and MetLink platforms, ensuring a world-class user experience. Key responsibilities include developing a deep understanding of disability and absence claims processing, prioritizing a backlog of items to improve data accuracy and self-service capabilities, and driving higher NPS and customer satisfaction scores. The role involves working closely with various teams, seeking feedback, and continuously improving processes. The salary range is $80,000 - $130,000 with comprehensive benefits.

.NET Core / C# Subject Matter Expert (Remote)

Company: edX

Location: Remote

Posted Feb 01, 2025

2U Inc, through its platform edX, is seeking an experienced .NET Core C subject matter expert for a curriculum development project. The role is full-time or part-time, remote, and involves working with a team to create engaging and instructive technical curriculum. The ideal candidate should have at least 5 years of relevant industry experience, strong .NET Core and C skills, and experience with Agile and Pivotal Tracker. Bonus skills include Angular, TypeScript, and experience in teaching or writing technical content. The contract is for 7.5 months, with a possible extension, and the hourly salary is $38 in Colorado.

AI Training for Sociology

Company: Outlier AI

Location: Remote

Posted Feb 01, 2025

This job opportunity involves training AI models in Sociology, working on challenging projects, setting your own hours, and getting paid weekly. It offers professional growth, a collaborative environment, and flexible hours. The role requires a degree in Sociology or a related field, strong writing skills, and domain expertise. Familiarity with AI concepts is a plus. The hourly rate can go up to US $3000, depending on expertise. It's a freelance position, and the pay rate varies during the project lifecycle.

Technical Support Specialist

Company: Mogli

Location: Remote

Posted Feb 01, 2025

Mogli Technologies is a global education organization and nonprofit provider of Salesforce applications for SMS and WhatsApp communications. They are known for their easy-to-use products, robust functionality, and a high-trust team focused on client success. The company values empathy, hustle, tenacity, a twinkle in the eye, proactivity, and a growth mindset. They are currently seeking a Technical Support Specialist with 2+ years of experience in software support, Salesforce expertise, strong problem-solving skills, and excellent communication abilities. The role involves providing first-line technical support, troubleshooting complex issues, and contributing to team meetings. Mogli offers comprehensive benefits, including medical, dental, and vision insurance, professional development support, and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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