Exceptional Service Jobs in Remote

318,457 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Federal Solutions Engineer

Company: Saviynt

Location: Remote

Posted Feb 02, 2025

The Federal Solutions Engineer role at Saviynt involves selling integrated Access Governance and Cloud Security solutions to federal government accounts. The ideal candidate should have at least five years of Solutions Engineering experience in the Federal government, with a focus on Cloud Security, Privileged Access Management, Identity Governance and Administration, and Application GRC solutions. The role requires excellent communication skills, both verbal and written, as well as the ability to work independently and collaboratively. The candidate will be responsible for developing technical presentations, providing needs assessment consultation, and collaborating with sales and product management teams. The role offers opportunities for growth and learning in a positive work environment.

Controller

Company: Givebutter

Location: Remote

Posted Feb 02, 2025

Givebutter, a certified Great Place to Work®, is hiring a Controller for its Accounting and Finance team. The role involves overseeing all accounting operations, ensuring accurate financial reporting, and collaborating with other departments. The ideal candidate should have a strong background in accounting and finance, particularly in the fintech/SaaS industry, with at least 8-10 years of progressive experience. The company offers remote work, comprehensive health insurance, mental health support, a 401k plan, flexible PTO, parental leave, a home office stipend, charitable giving opportunities, and professional development reimbursement.

Senior Full Stack Engineer (70% Frontend, 30% Backend)

Company: LearnLux

Location: Remote

Posted Feb 02, 2025

LearnLux is seeking a Senior Software Engineer to build a product that empowers people to take control of their financial future. The role involves tackling complex technical challenges, shaping the product and technology, and working closely with various teams. The company is remote-first, backed by prominent investors, and offers comprehensive benefits. The ideal candidate should have experience in frontend-focused full-stack development, proficiency in React, Next.js, TypeScript, and backend technologies like Node.js and Python.

Systems Optimization Manager

Company: Privia Health

Location: Remote

Posted Feb 02, 2025

Privia Health is seeking a Systems Optimization Manager to optimize operational processes, especially on Salesforce, aligning them with the company's mission to enhance healthcare delivery. The role involves leading requirements gathering, synthesizing business needs, and collaborating with leadership across departments. The ideal candidate should have a Bachelor's degree in Business or Healthcare Administration, 3+ years of experience in business analysis or process improvement, strong understanding of Salesforce, and experience in healthcare operations. The salary range is $105,000 to $125,000 in base pay, exclusive of bonuses or benefits. The role is eligible for an annual bonus and restricted stock units. The company is committed to fostering a diverse and inclusive work environment.

Software Engineer III - Android

Company: Walmart Global Tech

Location: Remote

Posted Feb 02, 2025

Walmart is seeking an experienced Android engineer to join their Walmart+ team. The role involves designing, developing, and delivering high-quality software applications using Kotlin. The engineer will troubleshoot business and production issues, perform design and code reviews, and collaborate with cross-functional teams to determine project requirements. They will also drive the execution of multiple business plans and projects, and promote company policies and values. The ideal candidate will have hands-on experience building scalable Android applications, knowledge of animation and screen transitions, and experience with Android SDK Services and various methods of background processing.

Onboarding Specialist

Company: Pearl

Location: Remote

Posted Feb 02, 2025

Pearl, a company specializing in AI solutions for dentistry, is looking for an experienced Account Management professional to join their team. The Onboarding Specialist will be responsible for setting up new customers, providing technical support, and driving early adoption of the software. The ideal candidate should have 2-3 years of implementation, customer support, or tech support experience, excellent communication skills, and intermediate computer skills. Experience in the dental industry is preferred. Pearl offers competitive benefits, ongoing training, flexible PTO, and remote work opportunities.

Sr. Technical Support Specialist II (West Coast Coverage 9a-5p PT)

Company: Poll Everywhere

Location: Remote

Posted Feb 02, 2025

Poll Everywhere is seeking a Senior Technical Support Specialist II to join their Customer Support team. The ideal candidate will have a growth mindset, technical acumen, and the ability to troubleshoot complex issues. The role involves assisting customers from F1000 companies and R1 Universities, collaborating with internal teams, and becoming highly knowledgeable about the product. Key responsibilities include advanced troubleshooting, root cause identification, and communicating findings to customers. The company is a growing B2B SaaS firm on a mission to make presentations more inclusive, supporting millions of users worldwide.

Customer Success Manager

Company: Pearl

Location: Remote

Posted Feb 02, 2025

Pearl, a company specializing in AI solutions for dentistry, is looking for a Customer Success Manager. The ideal candidate should have 23 years of customer success experience, 2+ years in dental practices, and excellent communication skills. The role involves building relationships with customers, ensuring they leverage Pearl's tools effectively, and advocating for customer needs. Pearl offers competitive benefits, ongoing training, and remote work opportunities.

Principal Data Engineer

Company: Pathward

Location: Remote

Posted Feb 02, 2025

Pathward is a hybrid remote-office company dedicated to growing talent and creating financial inclusion for all. They are seeking a Principal Software Engineer to lead their Enterprise Information Management team, focusing on data capabilities and transformation into a data-driven organization. The role involves technical leadership, designing and delivering modern data platforms, and mentoring staff. Requirements include a Bachelor's degree, 10+ years of experience in scalable data solutions, and expertise in SQL, ELT processes, and cloud data environments. Pathward offers a competitive salary range and comprehensive benefits package.

Open Source Fullstack Engineer

Company: Arize AI

Location: Remote

Posted Feb 02, 2025

Arize is a leading AI observability and evaluation platform, aiming to improve AI applications. They are developing an open-source Typescript library and an enterprise platform, Arize Phoenix, which has gained significant traction. The company is backed by prominent investors and is committed to building world-class software. They are seeking exceptional candidates with a strong drive and commitment, offering world-class mentorship and opportunities for career growth. The role involves primary frontend and backend work, with a focus on Python, Node.js, Docker, and cloud services. The company values integrity, adaptability, intellectual horsepower, and domain-specific knowledge.

Client Solutions Specialist II (Manheim Express, Annapolis, MD)

Company: Cox Enterprises

Location: Remote

Posted Feb 02, 2025

The Client Solutions Specialist II role at Manheim Express involves providing accurate vehicle inspections, collaborating with sales and auction teams to create growth strategies, and educating dealers about Manheim Marketplace and digital solutions. The role requires strong communication, technical aptitude, and the ability to multitask. The position offers a competitive salary range of $454,000 to $680,000 per year, along with benefits such as vacation, holidays, and wellness time off. Cox Automotive, the employer, values diversity and offers equal employment opportunities.

Program Manager, Talent and Performance Management

Company: StackAdapt

Location: Remote

Posted Feb 02, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a dynamic Program Manager in Talent and Performance Management to lead their center of excellence. The role involves iterating on and implementing global employee talent and performance management processes, workforce and succession planning, and job architecture. The ideal candidate should have strong analytical skills, experience in HR, and a proven track record in designing and scaling Talent Management programs. StackAdapt offers competitive benefits, a supportive culture, and opportunities for continuous learning.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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