Exceptional Service Jobs in Remote

318,457 open positions · Updated daily

Looking for Exceptional Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Service position in the Remote area.

Applications and Workflow Consultant

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 31, 2025

Intelerad, a global medical imaging solutions provider, is seeking an Applications and Workflow Consultant. The role involves configuring, testing, and troubleshooting Intelerad's software solutions, collaborating with third-party vendors, and optimizing client workflows. The consultant will also work closely with project managers and client success managers to ensure successful project delivery and client satisfaction. The ideal candidate should have a Bachelor's degree in computer science or a related field, clinical cardiology or radiology experience, and familiarity with DICOM and HL7 standards. Excellent communication skills and the ability to manage multiple projects simultaneously are required. Knowledge of Intelerad's products, LAN/WAN configuration, and experience with medical imaging equipment are preferred.

Global People Coordinator, Human Resources

Company: FiscalNote

Location: Remote

Posted Jan 31, 2025

FiscalNote is seeking a detail-oriented HR Coordinator to support its growing workforce. The role involves managing employee lifecycle processes, maintaining HRIS systems, and providing exceptional HR services. The People Team at FiscalNote is dedicated to supporting and empowering employees, fostering an inclusive community, and ensuring professional development. The ideal candidate should have 12 years of HR experience, HRIS data management skills, and strong communication and organizational abilities. FiscalNote is committed to diversity and inclusion, and offers competitive benefits and flexible work arrangements.

Cloud Software Architect

Company: MasterControl

Location: Remote

Posted Jan 31, 2025

MasterControl is seeking a skilled Cloud Software Architect to lead the design and development of cloud-native SaaS applications. The ideal candidate should have deep expertise in software architecture, cloud-native application design, microservices, API integration, and scalable software patterns. The role involves partnering with other architects, providing technical leadership, and collaborating with development teams to translate business requirements into complex cloud solutions. The position requires hands-on software engineering experience and a strong understanding of software engineering best practices, CICD pipelines, and DevOps collaboration in cloud environments.

Commercial Named Account Executive

Company: Yubico

Location: Remote

Posted Jan 31, 2025

Yubico, founded in 2007, is a global company specializing in security keys, with a mission to make secure login easy and accessible for everyone. The company, listed on Nasdaq Stockholm Main Market, serves Fortune 500 companies, government agencies, and individuals in over 160 countries. Yubico values employee wellbeing, offering benefits such as comprehensive health coverage, a 401K match, wellness reimbursement, and time off. The company promotes a diverse, equitable, and inclusive workplace, with employee resource groups and philanthropic initiatives. The Mid Market Account Executive role involves driving growth for existing and new accounts, managing sales pipelines, and building strategic relationships with key accounts.

Senior Employee Relations Specialist

Company: ICF

Location: Remote

Posted Jan 31, 2025

The Sr Employee People Relations Specialist will collaborate with the HR Business Partner to support business units, manage employee relations, lead investigations, and resolve issues in compliance with ICF policies. The role involves providing guidance on performance and discipline-based issues, conducting research, and advising managers on best practices. The ideal candidate should have 3+ years of HR experience, preferably with a Bachelor's degree and PHR/SPHR/SHRM-CP/SHRM-SCP certification. Key skills include strong business ethics, interpersonal skills, conflict resolution, and proficiency in Microsoft Office and HRIS systems.

Unit Manager

Company: MetLife

Location: Remote

Posted Jan 31, 2025

The job description outlines a role that involves building strong business relationships, leading and motivating teams, analyzing operations for improvements, and providing excellent customer service. The role also includes managing transactions, handling escalations, and ensuring compliance with policies and regulations. The company, MetLife, is recognized as one of the world's most admired and best workplaces, with a purpose to help create a more confident future.

Applications and Workflow Consultant

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 31, 2025

Intelerad, a global medical imaging solutions provider, is seeking an Applications and Workflow Consultant. The role involves configuring, testing, and troubleshooting Intelerad's software solutions, collaborating with third-party vendors, and optimizing client workflows. The consultant will also work closely with project managers and client success managers to ensure successful project delivery and client satisfaction. The ideal candidate should have a Bachelor's degree in computer science or a related field, clinical cardiology or radiology experience, and familiarity with DICOM and HL7 standards. Excellent communication skills and the ability to manage multiple projects simultaneously are required. Knowledge of Intelerad's products, LAN/WAN configuration, and experience with medical imaging equipment are preferred.

Senior Solution Engineer

Company: Versapay

Location: Remote

Posted Jan 31, 2025

Versapay, a Financial Technology company specializing in Invoice Presentment, Payments, Accounts Receivable Collections, and Cash Application, is seeking a Senior Solution Engineer. The role involves engaging with customers, solution design and demonstration, being a trusted advisor, supporting sales cycles, staying ahead of the curve, driving results, collaborating cross-functionally, and traveling across the US and Canada. The ideal candidate should have a Bachelor's degree in Business, Computer Science, Software Engineering, or equivalent work experience, with a minimum of 5+ years of experience as a Solution Engineer or similar consultative role within a Financial Technology company. They should have a strong understanding of Accounts Receivable Payments, experience with enterprise-level selling, and technical skills including familiarity with midmarket to enterprise-level accounting platforms. Exceptional oral and written communication skills, collaboration, adaptability, and travel flexibility are also required.

Customer Support Engineer

Company: 15Five

Location: Remote

Posted Jan 31, 2025

15Five is seeking a Customer Support Engineer with at least 3 years of experience in high volume customer or technical support, preferably in SaaS. The role involves providing support through Zendesk and Zoom, troubleshooting technical issues, creating technical documentation, and participating in peer coaching. The ideal candidate should have excellent communication skills, empathy, and a curiosity mindset. 15Five offers a comprehensive benefits package, including medical, dental, vision insurance, flexible time off, and a wellness program. The base salary range for this role is $58,000 - $61,000 + equity + bonus + benefits.

Manager, Data Platform Engineering

Company: Garner Health

Location: Remote

Posted Jan 31, 2025

Garner Health is seeking an Engineering Manager to lead their Data Management team. The role involves providing technical oversight, building scalable data systems, enforcing data governance, and contributing to a world-class data platform. The ideal candidate should have extensive experience in software engineering, data engineering, and team management, with expertise in cloud-based environments, big data technologies, and data governance practices. Garner Health values a mission-first approach, expects extraordinary results, promotes courageous communication, and fosters a supportive community.

Senior Channel Sales Manager (IR, MSP & Cyber Insurance Partners)

Company: Red Canary

Location: Remote

Posted Jan 31, 2025

The job posting is for a Senior Channel Sales Manager role at Red Canary, focusing on IR MSP and cyber insurance partners in North America. The role involves developing and executing a go-to-market strategy, driving alignment with partner initiatives, managing co-sales and co-marketing efforts, and recruiting new partners. The ideal candidate should have 3+ years of experience in cybersecurity, 5+ years in the channel partner ecosystem, and strong relationships with key partners. The base salary ranges from $155,400 to $172,900 with an OTE of $222,000 to $247,000, and the role is eligible for a stock option grant.

Software Engineer II (Frontend/Full stack)

Company: Scribd

Location: Remote

Posted Jan 31, 2025

Scribd is seeking a Software Engineer to join their Growth team. The role involves working on frontend-focused projects and fullstack development, with a focus on creating high-quality, scalable, and maintainable solutions. The ideal candidate should have 4+ years of professional software development experience, proficiency in JavaScript and React, and familiarity with Ruby on Rails. Key responsibilities include building intuitive, performant user interfaces, ensuring scalability, testability, and maintainability, collaborating across teams, and proposing innovative solutions to technical challenges. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Frequently Asked Questions

What are typical salary ranges by seniority?
Entry‑level (0‑2 yrs): $55k‑$75k. Mid‑level (2‑5 yrs): $75k‑$100k. Senior (5+ yrs): $100k‑$140k. Leadership (>10 yrs): $140k‑$190k (US).
What skills and certifications are required?
Skills: Customer success strategy, CRM administration (Salesforce Service Cloud, Zendesk, HubSpot), data analysis (NPS, CSAT, churn metrics), communication, problem‑solving, automation (Zapier, Jira). Certifications: Certified Customer Success Manager (CCSM), Zendesk Certified Administrator, Salesforce Certified Service Cloud Consultant, ITIL Foundation, Microsoft Certified: Dynamics 365 Customer Service Fundamentals.
Is remote work available?
Over 80% of Exceptional Service roles offer fully remote or hybrid options, allowing distributed teams to support global clients 24/7.
What are typical career progression paths?
Start as a Support Specialist, advance to Escalation Engineer, move to Customer Success Manager, progress to Support Operations Lead, and ultimately reach Director of Customer Success or VP of Customer Experience.
What are current industry trends?
AI‑driven chatbots, proactive support with predictive analytics, integration of customer experience platforms, focus on renewal revenue, and shift to subscription‑based SaaS models are reshaping the field.

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